The hotel pulls on 2, instead of the declared 4. WI-FI is intermittent. Rooms are cleaned only after long discussions with the administrator. Cleaning level 2 out of 10. The pool is rarely cleaned. Air conditioning in the room also works intermittently. There is simply nothing to breathe. The manager does not know how to communicate with customers at all.
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The hotel pulls on 2, instead of the declared 4. WI-FI is intermittent. Rooms are cleaned only after long discussions with the administrator. Cleaning level 2 out of 10. The pool is rarely cleaned. Air conditioning in the room also works intermittently. There is simply nothing to breathe. The manager does not know how to communicate with customers at all. Information is not provided in full. The service staff is slow, the attitude towards the client is tactless and disrespectful. The service is practically non-existent. The food is monotonous and tasteless. Insect treatment is not performed. The hotel does not correspond to the declared price at all.
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The hotel does not meet the stated ratings. Wifi - was not there almost the entire stay. The air conditioner worked every other time. TV - also showed every other day. Buffet - horror, food is not enough! Zest - for 8 days of rest 1 (! ) times the room was cleaned!! ! This is a disaster, not a hotel!
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The hotel does not meet the stated ratings. Wifi - was not there almost the entire stay. The air conditioner worked every other time. TV - also showed every other day. Buffet - horror, food is not enough! Zest - for 8 days of rest 1 (! ) times the room was cleaned!! ! This is a disaster, not a hotel!
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• 8
And so we begin! The hotel is wonderful! Good area, clean pool and rooms, lots of greenery, friendly staff ...and incidents))) I would not call Valeria friendly, a neutral typical administrator, with a dissatisfied expression, waiters - a separate topic! stand in a restaurant at your table with utensils, honestly look into your teeth when you have lunch and bite your nails! ! ! ! ! () when you read the administration, be sure to tell the guys that so ugly))) and more tables in the restaurant .
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And so we begin! The hotel is wonderful! Good area, clean pool and rooms, lots of greenery, friendly staff ...and incidents))) I would not call Valeria friendly, a neutral typical administrator, with a dissatisfied expression, waiters - a separate topic! stand in a restaurant at your table with utensils, honestly look into your teeth when you have lunch and bite your nails! ! ! ! ! () when you read the administration, be sure to tell the guys that so ugly))) and more tables in the restaurant ...very disappointed, because dirty, where the glass ends and the metal perimeter begins is a small gap spoils the appetite ((in general, really cool hotel, just need to have a few conversations with the waiters about the behavior) overall good impressions.
And one more nuance, bartender, teach him what drinks are called, because for some reason he and the waiter were very funny when I asked for latte, with an emphasis on (a), they understand I heard it for the first time and so I was happy behind my back. from his own ignorance.
And one more nuance, bartender, teach him what drinks are called, because for some reason he and the waiter were very funny when I asked for latte, with an emphasis on (a), they understand I heard it for the first time and so I was happy behind my back. from his own ignorance.
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Beautiful inside, expensive quality furniture, clean pool, cleaning. But it’s impossible to sleep, then the train will pass and everything shakes and rattles, then the staff will go out for a smoke break under the windows with music and rapping.
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Beautiful inside, expensive quality furniture, clean pool, cleaning.
But it’s impossible to sleep, then the train will pass and everything shakes and rattles, then the staff will go out for a smoke break under the windows with music and rapping.
But it’s impossible to sleep, then the train will pass and everything shakes and rattles, then the staff will go out for a smoke break under the windows with music and rapping.
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• 4
Found this hotel online. when we arrived, we were well received, special thanks to the security guard. We were taken to the room, everything is as in the picture. We paid for 8 days of stay, but we only had enough for 4. On the plus side, very tasty cuisine, a beautiful hotel for Zatoka, clean and tidy.
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Found this hotel online. when we arrived, we were well received, special thanks to the security guard. We were taken to the room, everything is as in the picture. We paid for 8 days of stay, but we only had enough for 4. On the plus side, very tasty cuisine, a beautiful hotel for Zatoka, clean and tidy. . with minuses-1) there is no dryer for things. swimsuits and everything else had to be dried on the street on the railing 2) the waiters were the only one who served everything on time and was always friendly-Stanislav. Everyone else always forgot something, forgot to convey, or even forgot that you ordered something. For example, we never waited for cream for coffee for 4 days. You have to keep reminding everything. Plus, you need to follow the checks - they break through double portions. (by chance). 3) the railway-bed trembles at every train crossing. 4) THE BIGGEST MINUS is how it turned out to deal with the administration. Due to the fact that for family reasons we had to leave - the same, as she calls herself, "dear administrator Valeria" - put on a whole show. she refused to refund the money for the days left, because you see they can't sell this room and it's not their problem that we have to leave early. Although their own rules state that they take money only for the last day. More precisely, the "right" to pick up. they do not adhere to their own agreements and begin to tell that the hotel does not have money to make a refund, because the collection has passed. Then some incomprehensible man Roman, who, after 15 minutes of proceedings, wedged in, said that he was "like a director. " In general, the case would have ended with the police, because legally they violated all possible rights. But at the end of it all, the owner came and it was decided in 7 minutes. But I don't want to go there anymore.
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• 6
• traveled 7 years ago
In 2017, the Bless Resort Hotel has deteriorated a lot. They came 2 years in a row, but now there is not a foot. And there are many reasons for this. You seem to be going on vacation, and in return you get some kind of camp with a bunch of incomprehensible rules and conditions. 1. Pool. By the pool you can't drink your water or beer.
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In 2017, the Bless Resort Hotel has deteriorated a lot. They came 2 years in a row, but now there is not a foot. And there are many reasons for this. You seem to be going on vacation, and in return you get some kind of camp with a bunch of incomprehensible rules and conditions.
1. Pool. By the pool you can't drink your water or beer. You are obligated to buy it in a restaurant (when you have already ordered 2 cocktails and a hookah from them). If you want to drink your own, then for each open bottle +50 UAH. Shame on you? Your guests already rent rooms and eat exclusively in your restaurant.
2. Service. The administrator of the restaurant and the hotel does not make any concessions. You cannot eat food in the room. They don't have room service! More precisely, you can eat your own food, but you can’t order it to your room from a restaurant. This is the first time I've come across such a situation. The administrators explain this as: "A living creature can start! " IT TURNS LIFE ONLY FROM RESTAURANT FOOD??????
3. Ignoring standards and laws. I was denied a book of complaints and suggestions, saying that it simply does not exist. According to the Law of Ukraine, restaurants and hotels do not have the right to refuse this service. And the absence of a book of complaints is generally unacceptable. I was forced to call the rights protection and tell about the fact that the hotel does not have such a book.
4. Cleanliness. For 2 days of staying at the hotel, no one offered to throw out the garbage. Question. Maybe the living creatures start not from the food of the guests, but from the fact that no one cleans up there?
1. Pool. By the pool you can't drink your water or beer. You are obligated to buy it in a restaurant (when you have already ordered 2 cocktails and a hookah from them). If you want to drink your own, then for each open bottle +50 UAH. Shame on you? Your guests already rent rooms and eat exclusively in your restaurant.
2. Service. The administrator of the restaurant and the hotel does not make any concessions. You cannot eat food in the room. They don't have room service! More precisely, you can eat your own food, but you can’t order it to your room from a restaurant. This is the first time I've come across such a situation. The administrators explain this as: "A living creature can start! " IT TURNS LIFE ONLY FROM RESTAURANT FOOD??????
3. Ignoring standards and laws. I was denied a book of complaints and suggestions, saying that it simply does not exist. According to the Law of Ukraine, restaurants and hotels do not have the right to refuse this service. And the absence of a book of complaints is generally unacceptable. I was forced to call the rights protection and tell about the fact that the hotel does not have such a book.
4. Cleanliness. For 2 days of staying at the hotel, no one offered to throw out the garbage. Question. Maybe the living creatures start not from the food of the guests, but from the fact that no one cleans up there?
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• 15
I'm starting to think about summer holidays. . . Last year we were in Zatoka at the Bless Hotel. Very cool. Liked the approach to business. From time to time I was asked if everything suits me, and if not, then they immediately corrected it. For example, with music, at the first request to make it quieter, they immediately corrected it.
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I'm starting to think about summer holidays. . . Last year we were in Zatoka at the Bless Hotel. Very cool. Liked the approach to business. From time to time I was asked if everything suits me, and if not, then they immediately corrected it. For example, with music, at the first request to make it quieter, they immediately corrected it. I really didn't want to leave the hotel. The hotel and its staff are much higher than the level of Zatoka itself. Inside the hotel is great - swimming pool, restaurant....Delicious. The room is cleaned daily, the room has everything that is usually offered in hotels - a towel, soap, slippers, water, a safe. Actually, what I want to say is a big thanks to the owners for the quality of the service, which is many times higher than offered in this area. In the city - yes, I do not argue there are many excellent hotels, but there either the sea is far away, or the price is space. And here everything is in one bottle
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Stayed at this hotel for two days. The hotel is new, the rooms are nice and clean. Breakfast at the hotel is included. The area itself is small but well maintained. The only negative for me was the lack of a balcony. Walk to the sea for about 15 minutes. The beach is wide, there were not many people. In general, I liked the hotel.
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Stayed at this hotel for two days. The hotel is new, the rooms are nice and clean. Breakfast at the hotel is included. The area itself is small but well maintained. The only negative for me was the lack of a balcony. Walk to the sea for about 15 minutes. The beach is wide, there were not many people. In general, I liked the hotel.
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• 3
We were a family with a 5 year old child. Everything in the hotel is brand new, everything is looked after, looked after. The room is cleaned daily. The hotel looks like some kind of western resort hotel. The staff - all the guys are very friendly, the administrator Valeria helped to resolve issues related to food for the child.
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We were a family with a 5 year old child.
Everything in the hotel is brand new, everything is looked after, looked after. The room is cleaned daily. The hotel looks like some kind of western resort hotel.
The staff - all the guys are very friendly, the administrator Valeria helped to resolve issues related to food for the child. There were only positive impressions.
Pros: clean, good staff, quality service, delicious restaurant.
Cons: The hotel does not have a place for children to play.
Everything in the hotel is brand new, everything is looked after, looked after. The room is cleaned daily. The hotel looks like some kind of western resort hotel.
The staff - all the guys are very friendly, the administrator Valeria helped to resolve issues related to food for the child. There were only positive impressions.
Pros: clean, good staff, quality service, delicious restaurant.
Cons: The hotel does not have a place for children to play.
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• 10
We chose this hotel based on reviews on the Internet, before that there were no were, but we will not go to the Crimea to the occupiers as a matter of principle. We ordered two standard rooms for a period of 2 weeks and went with 3 adults and 2 children. The hotel has no signs, just a white fence with a gate and gate, made a lap of honor, phoned the administrator Roman and found a hotel.
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We chose this hotel based on reviews on the Internet, before that there were no
were, but we will not go to the Crimea to the occupiers as a matter of principle.
We ordered two standard rooms for a period of 2 weeks and went with
3 adults and 2 children.
The hotel has no signs, just a white fence with a gate and
gate, made a lap of honor, phoned the administrator Roman and
found a hotel. Settled.
Rooms are good, plumbing is not cheap, Czech, beds
orthopedic, cleaning on 5 out of 5 two young cleaning ladies are real
trying hard, food 4 out of 5 (menu enough
poor, on the fourth or fifth day it becomes boring, and the quality itself
cooking 5 out of 5). Swimming pool in the yard, the staff is courteous and
friendly. There was one waiter who was lazy and somewhat stupid, to whom
I was lucky to get to him, probably they will understand what I mean. We got caught
the waiter Sergey, sensible and quick, no comments. Bartender
well done, five points.
Our vacation lasted a pleasant 8 days, on the ninth day I stopped by
small group
young people and on this the Bless hotel ceased to be a family one. Arrived in
the same day they began to master the bar and test combinations on themselves
various strong drinks in one sequence or another, well
and in the evening the soul wanted to continue the banquet. In general, the hotel did not sleep until
hour of the night.
To my morning question to the manager, "What is it? ", the answer came,
youth have the right to rest. Does that mean we don't have that right? And
this despite the fact that the hotel is 80-90% of the family with children. The next day,
Independence Day, the youth decided to celebrate the holiday in the morning,
those. for them from the very morning, as they opened their eyes, from 11 o'clock. AND
I thought that the best manifestation of my patriotic feelings would be in
drinking beer and God knows what else, and then with drunken cries
jumping in clothes into the pool. The hotel management thought it was
quite patriotic deed, worthy of a great holiday, and decided not to
interfere. And for the evening the administration organized live music with
disco in the dining room closed by glass screen doors. Evening
smoothly passed into the night, heated minds, or whatever in that place,
where people usually have a mind, they demanded louder music, and double-glazed windows
doors open wider, it's hot. In general, if we say that we have
rooms, by the way, the furthest from the dining room, the music rattled as if
it is turned on with us, and the children cannot physically wake up - nothing
not to tell.
He went downstairs, into this orgy, his ears pawn from the sound.
Dancing with a dozen young people, and all the waiters. Found
the first waiter he came across and gestured to make it quieter. On the
that the waiter made a paradoxical action - he fled to his closet.
I waited a couple of minutes and unplugged the speakers from the outlet. appeared the same
flushed and taken to the chest by the administrator Roman, "We are celebrating
holiday, but the fact that the doors are open and rattles the whole hotel in
half-past ten, so you're nitpicking. "
It was worth leaving, the bacchanalia continued. At the beginning of the twelfth
the guest survived and went down - the mother of a 9-month-old child,
who couldn't get him to sleep. To the remark that people want
peace - was amicably sent to hell by drunken trash with the consent
administration.
We are moving out ahead of schedule because of the boorish attitude of the administration, for our
I don't want to put up with money like that.
It’s not clear who the hotel is positioned for, as for young people it’s so expensive, and if for families with children, the hotel administration, headed by Roman, didn’t give a damn about the fact that children need to sleep and some violent vacationers interfere with everyone.
Perhaps the owner of the hotel will read this and understand that you can’t sit on
two chairs, because if the hotel is a family one, ensure order, and if
youth - say so.
In general, Bless, goodbye, we will not come here again.
P. s. The Internet is bullshit there, if it’s important to anyone and it’s not close to the sea, how
by the standards of Zatoka
were, but we will not go to the Crimea to the occupiers as a matter of principle.
We ordered two standard rooms for a period of 2 weeks and went with
3 adults and 2 children.
The hotel has no signs, just a white fence with a gate and
gate, made a lap of honor, phoned the administrator Roman and
found a hotel. Settled.
Rooms are good, plumbing is not cheap, Czech, beds
orthopedic, cleaning on 5 out of 5 two young cleaning ladies are real
trying hard, food 4 out of 5 (menu enough
poor, on the fourth or fifth day it becomes boring, and the quality itself
cooking 5 out of 5). Swimming pool in the yard, the staff is courteous and
friendly. There was one waiter who was lazy and somewhat stupid, to whom
I was lucky to get to him, probably they will understand what I mean. We got caught
the waiter Sergey, sensible and quick, no comments. Bartender
well done, five points.
Our vacation lasted a pleasant 8 days, on the ninth day I stopped by
small group
young people and on this the Bless hotel ceased to be a family one. Arrived in
the same day they began to master the bar and test combinations on themselves
various strong drinks in one sequence or another, well
and in the evening the soul wanted to continue the banquet. In general, the hotel did not sleep until
hour of the night.
To my morning question to the manager, "What is it? ", the answer came,
youth have the right to rest. Does that mean we don't have that right? And
this despite the fact that the hotel is 80-90% of the family with children. The next day,
Independence Day, the youth decided to celebrate the holiday in the morning,
those. for them from the very morning, as they opened their eyes, from 11 o'clock. AND
I thought that the best manifestation of my patriotic feelings would be in
drinking beer and God knows what else, and then with drunken cries
jumping in clothes into the pool. The hotel management thought it was
quite patriotic deed, worthy of a great holiday, and decided not to
interfere. And for the evening the administration organized live music with
disco in the dining room closed by glass screen doors. Evening
smoothly passed into the night, heated minds, or whatever in that place,
where people usually have a mind, they demanded louder music, and double-glazed windows
doors open wider, it's hot. In general, if we say that we have
rooms, by the way, the furthest from the dining room, the music rattled as if
it is turned on with us, and the children cannot physically wake up - nothing
not to tell.
He went downstairs, into this orgy, his ears pawn from the sound.
Dancing with a dozen young people, and all the waiters. Found
the first waiter he came across and gestured to make it quieter. On the
that the waiter made a paradoxical action - he fled to his closet.
I waited a couple of minutes and unplugged the speakers from the outlet. appeared the same
flushed and taken to the chest by the administrator Roman, "We are celebrating
holiday, but the fact that the doors are open and rattles the whole hotel in
half-past ten, so you're nitpicking. "
It was worth leaving, the bacchanalia continued. At the beginning of the twelfth
the guest survived and went down - the mother of a 9-month-old child,
who couldn't get him to sleep. To the remark that people want
peace - was amicably sent to hell by drunken trash with the consent
administration.
We are moving out ahead of schedule because of the boorish attitude of the administration, for our
I don't want to put up with money like that.
It’s not clear who the hotel is positioned for, as for young people it’s so expensive, and if for families with children, the hotel administration, headed by Roman, didn’t give a damn about the fact that children need to sleep and some violent vacationers interfere with everyone.
Perhaps the owner of the hotel will read this and understand that you can’t sit on
two chairs, because if the hotel is a family one, ensure order, and if
youth - say so.
In general, Bless, goodbye, we will not come here again.
P. s. The Internet is bullshit there, if it’s important to anyone and it’s not close to the sea, how
by the standards of Zatoka
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