The room is not bad, a solid 4, but the service and food there is almost non-existent.
Perhaps for people who have never been anywhere this hotel will seem normal, but if you have been at least in Turkey, then you will be shocked by the complete lack of service.
The staff - some children on an internship from Ternopil, who were sent according to some kind of distribution. No, they honestly try, but the management of the hotel is simply absent, so the efforts of the undertrained staff are very insufficient.
You can go there only if you need only accommodation from the hotel and nothing more.
Outcome:
1) the beach is shared, sunbeds 50 UAH. there are a lot of people, it is better to come to 8
2) rooms for 4+
3) parking is covered, which is a plus
4) food at the hotel is expensive and stupid, although the chef is trying, but the waitresses with disgusting service reduce his efforts to almost zero, and even 10% for service is immediately included in the bill.
underground parking. super, excellent. spacious room, with access to the pool. cleaners near the pool constantly clean and soak up spilled water. room cleaning is daily.
the air conditioner does not work, you can fry at night, we slept with the door open, we fed the mosquitoes, we came home all bitten, because we didn’t hear about mosquito nets in the story. there’s not enough for everyone. people, you have 4 * !! ! there is black mold in the shower. the pool is so heavily chlorinated that it’s impossible to stay there for a long time. overpriced. mashed potatoes in a restaurant 40 UAH, but taste like fast food. what 4 stars are you talking about? except that one of them is a blonde receptionist who walks and communicates with such a facial expression as if you are not a guest and her subordinate.