There are a lot of people in the hotel - but because of the vast territory both on the beach and near the pools - this crowd was not noticed. Amazing everyday animations for both adults and children. Everyday evening events with performances by artists. Rest is amazing. Thanks to the hotel team for the amazing organization of leisure and attitudes towards visitors. For the well-groomed territory, for the positive and goodwill EVERYTHING IS SUPER. There is something to compare - not the first year we have a rest in various resorts in Europe and in various hotels not lower than 4 *. This hotel is truly 5*.
And now everything is in order!
We arrived at the hotel at 11 am, settled us immediately in a bungalow in room 2021 on the second floor. The room was amazing!!! ! Huge bed, snow-white linen, clean room! But in the bathroom I did not find cotton swabs, shower caps.
After checking in, we went for lunch at 12:30. The food was rated 5+. Kudos to the chef! From meat, delicious beef and veal, lamb, chicken, turkey, beef tongue (got a gastronomic orgasm). From soups, delicious borscht, chicken, I treat mashed potatoes evenly! Semolina porridge, rice, buckwheat, oatmeal!! ! Tasty! Insanely delicious yogurt and cottage cheese! Directly advise! Large selection of stewed and grilled vegetables - delicious stewed spinach, tomatoes with cheese, tomatoes, zucchini, grilled eggplant. 2-3 types of grilled and steamed fish. Baked potatoes with sesame seeds, mashed potatoes. A hot smoked fish is a separate song !!! ! In general, all the goodies can not be listed !!!!
The hotel is very clean! The floors, starting from the reception, are polished so that you can see the reflection in them!! ! On the beach, garbage is removed throughout the day.
Good alcohol and coffee in the lobby bar!
Excellent animation, and the children's town is like a separate mini-hotel !!!!!
Didn't like gozlume at all. And surprisingly, there was not even a queue for them. And for some reason there are no freshly squeezed juices, even for money.
The staff are all polite. Everyone speaks and understands Russian.
I advise the hotel!!! ! Especially those with children! Or married couples.
We got room 6226.2nd floor, with a view of the buildings or the surrounding area, but in fact the roof of the restaurant. The room is dirty, there is mold in the bathroom, the water in the shower barely drains, the room is full of ants. They asked to change the number, they sent us, they already have a lot of people and promised to fix it all at 19:00. They came to us to poison the ants at 21:00 (the child was already asleep) and to our requests to do it tomorrow, the aunt still continued to zealously puff something terribly smelly, saying in broken Russian you take a walk, it will disappear. At the same time, the child lay opposite her and slept!
They escorted my aunt out and in less than 30 minutes a master came to break through the sewer (flush in the shower). 5 minutes pokolupal drain hole and said tomorrow I'll come again.
And one more thing. . . Our child (I'm sure and not only ours) drinks only apple juice. Here he is a canopy of gold and then packaged in a children's restaurant. The reception repeatedly asked for apple juice to be brought to the room. As a result, we went to the opening of the restaurant and poured ourselves apple juice into a bottle while it was still available.
You will not wait for freshly squeezed juice here (ultra ol inclusive type... ). There are juices like yupi or zuko from a distant childhood, apple and orange and that's it. Himose from them bears terribly.
Towels, bed linen, cutlery (as previously written in the reviews) are dirty. From alcohol we tried wine, highly diluted and terribly not tasty. They didn't dare take anything else.
Another plus, suddenly someone needs a good fitness room. Many different simulators, a fitness trainer is available.
Food sometimes came across salted, then sweet, then burnt.
Regarding diseases in the hotel, they go to the doctor with children, but mainly because of abrasions. On the sea they constantly swim near the place fenced off for swimming, on jet skis and parachute boats. From this, very large waves go ashore and children are often thrown straight at the stones, which are washed up by the same waves.
One evening there was no water for about two hours. In the bar at the entrance to the main restaurant, when the grandmother asked for a drink to pour another glass, it was thrown at her in return. Complained and apologized.
The food is ordinary, you can eat. The plates are dirty every other time, the glasses are not steamed at all and are not washed. The restaurant by the shops in the lobby opens for lunch at 12:30, the bar is always open. We went in at 12:25 and asked to give the child ice cream, to which they said that ice cream was issued from 12:30. The question is why people were already allowed to dine in a restaurant, and the child was squeezed ice cream 5 minutes earlier? And for adults, food was not squeezed 5 minutes earlier. The manager apologized and said that everything was clear on time? ! See above, why were people allowed into the restaurant a full 5 minutes early?!
The sunbeds on the beaches are moldy. One plus of this hotel is Children's animation and Children's town. The animators do a great job. I do not advise the hotel, the staff above the waiters (managers, etc. ) are not customer-oriented at all! I won't come back here again.