Gloria Serenity Resort 5*– Reviews

17
Rating 8.210
based on
17 reviews
№22 in the hotel rating Belek
9.2 Rooms
9.1 Service
8.5 Cleanliness
8.5 Food
9.0 Amenities
Gloria Serenity Hotel was opened in 2007, located on the seashore in Serik village, 7 km from Belek village. The hotel is suitable for a relaxing family holiday with children. The hotel is currently undergoing renovation. It is scheduled to open in April 2023.More →
аватар Natalie21
 •  traveled 5 years ago
Rating 9.0
Insanely beautiful area. Luxurious golf courses, alleys with flowering trees, clean huge pools with lighting, flowers everywhere. Sea. Sweet, clean. The beach is wide, the sand is constantly sifted, no garbage has ever been seen. Luxurious pier with white sofas and a bar serving decent coffee and cocktails. … More ▾ Insanely beautiful area. Luxurious golf courses, alleys with flowering trees, clean huge pools with lighting, flowers everywhere.
Sea. Sweet, clean. The beach is wide, the sand is constantly sifted, no garbage has ever been seen. Luxurious pier with white sofas and a bar serving decent coffee and cocktails. There are always plenty of places on the beach, and even, basically, there are enough of them on the pier. The internet is also great there.
The food is beyond praise. Everything is really tasty and very beautiful. Every day there were shrimp, squid, mussels, salmon, dorado, once there were oysters. I generally keep quiet about meat, vegetables, pastries - there was a lot of everything and it was really tasty. There was canned baby food, mixtures for babies. Fruits - figs, strawberries, cherries, watermelons, melons, peaches, nectarines, plums, grapes, citrus fruits - were every day ripe and fragrant. During the day, there are plenty of places to eat and have a good meal. There are aged imported alcohol - 20-year-old Chivas, for example, and many other drinks that are included in the cost of the holiday. And in general, food in Gloria Serenity is a work of art, Gloria Golf in this sense is pretty inferior to it.
Rooms - quality finishes, good comfortable new furniture, jacuzzi even in standards. We were cleaned perfectly, the mini-bar was replenished every day. Tea accessories, chips, nuts, high-quality bathroom cosmetics were also always available. Tipping, of course, left, absolutely deserved.
Service - on top, from the girls at the reception to the maids and waiters. All professionals, each in his place.
The contingent is Europeans, Turks, Ukrainians, Russians. As for me - cultured, intelligent, wealthy people. Everything here is thought out in such a way that there is never a large crowd of people anywhere, it feels like the hotel is half empty, although it is on the foot. In a word - complete Relaxation among beauty, luxury and fragrance. And yes, animation - you have to walk or ride a buggy to Gloria Golf for it. Here respectable silence, as in Switzerland.
I definitely recommend the hotel, and I will be happy to visit it again, although I have never gone to the same hotel twice before.
аватар ekamusienko
 •  traveled 7 years ago
Rating 10.0
The territory is thought out to the smallest detail. You can use the services of 3 more Gloria hotels. Gloria Golf has a water park and a kids club (located across the road). The food is just great! It is impossible to describe, you have to see and try for yourself. The rooms are large, clean, we, as newlyweds, received a compliment from the hotel - it was very nice! We stayed in the Laguna room. … More ▾ The territory is thought out to the smallest detail. You can use the services of 3 more Gloria hotels. Gloria Golf has a water park and a kids club (located across the road). The food is just great! It is impossible to describe, you have to see and try for yourself. The rooms are large, clean, we, as newlyweds, received a compliment from the hotel - it was very nice! We stayed in the Laguna room. I advise the Laguna room with access to the pool with sea water. Service at the hotel is top notch! Many thanks to the waiters for the service in the restaurant on the terrace. Lunch at an Italian restaurant, dinner at a Turkish restaurant was especially impressive. I would like to note the cozy atmosphere, excellent territory, the beach is generally gorgeous, the sea is clean. Thanks for a great vacation!
аватар ae777
 •  traveled 7 years ago
Rating 10.0
We chose this hotel on the recommendation of friends. liked the service and food also liked the large number of pools and the opportunity to travel to other gloria hotels the rooms are big and new highly recommend this hotel … More ▾ We chose this hotel on the recommendation of friends.
liked the service and food
also liked the large number of pools and the opportunity to travel to other gloria hotels
the rooms are big and new highly recommend this hotel
аватар yurii1968
 •  traveled 9 years ago
Rating 9.0
The hotel was chosen by the manager of the travel agency Flavers Travel in Lviv. My wife and daughter and I traveled for 3 years, so the transfer from the airport had to take less than an hour. So it was. The hotel has a good area, good pools, the room for some reason we got a little dirty, complained at the reception, then paid extra for another room. … More ▾ The hotel was chosen by the manager of the travel agency Flavers Travel in Lviv. My wife and daughter and I traveled for 3 years, so the transfer from the airport had to take less than an hour. So it was. The hotel has a good area, good pools, the room for some reason we got a little dirty, complained at the reception, then paid extra for another room. The river that passes in front of the hotel in principle does not strain, just a little color of the water does not look very clean, and so normal. The food is great, nothing to complain about. In principle, as imagined the hotel, so it was. The only thing we were worried about was the river, but in principle, for 2-3 days in the hotel, we did not pay much attention to it.
аватар anna.ljubarskaj
 •  traveled 9 years ago
Our family from 07.06 to 21.06. In 2015, she was on vacation in Turkey (Belek), at the Gloria Serenity Resort Hotel, owned by the Gloria chain of the large Turkish holding Ozaltin (www. ozaltin. com. tr). This is not our first visit to this hotel. We usually stay at Garden Villas. There are a lot of cats on the territory of the hotel, from one of which, two days before departure, our youngest child, whose age is 1. … More ▾ Our family from 07.06 to 21.06. In 2015, she was on vacation in Turkey (Belek), at the Gloria Serenity Resort Hotel, owned by the Gloria chain of the large Turkish holding Ozaltin (www. ozaltin. com. tr).

This is not our first visit to this hotel. We usually stay at Garden Villas. There are a lot of cats on the territory of the hotel, from one of which, two days before departure, our youngest child, whose age is 1.8 years old, was injured.
On the morning of the incident, our family was resting on the terrace, the child was standing near the sun lounger, from under which the cat suddenly jumped out, attacked him and scratched his hand until it bled, clutching his claws so that we could not separate them. Since everything happened in a matter of seconds, it was impossible to foresee this situation and protect the child from cat attacks.
We called the doctor to examine the child.
Upon examination, the doctor told us that it was not enough to treat the wound, but it was necessary to vaccinate the child against tetanus and rabies without fail, and this could only be done in a state hospital.
According to the doctor, the tetanus vaccine must be done urgently and without fail, but the rabies vaccine can be postponed. In order not to be vaccinated against rabies, it is necessary to catch a cat, observe it for 10 days, and if the animal remains alive, only in this case can the child not be vaccinated against rabies.
The doctor drew our attention to the fact that this issue should be treated very responsibly, but it turned out that, unfortunately, in Gloria Serenity one cannot count on this!

We called the hotel manager and his assistants who made ABSOLUTELY NO EFFORT to help us, they only made it look like they were catching a cat.
While this whole process was going on, we went to the hospital for vaccination. At the hospital, the doctor examined the child, gave him a tetanus shot, treated his wounds, and informed us that rabies shots are mandatory!! ! ! and that they can't let us go until we either get vaccinated or write a denial of rabies vaccination and take responsibility for our child's health. Also, the hospital demanded an official letter from the hotel stating that the cat was vaccinated and does not pose a danger, but this does not cancel the condition for the need for responsible monitoring of the cat for the next 10 days.

We were accompanied to the hospital by one of the receptionists, Emir, who, instead of providing us with all possible assistance or at least moral support, acted very sluggishly, creating even more problems for us.
I asked him to call the hotel, find out how the situation with the cat is, but for 5 hours, while we were in the hospital, NO RESULTS!! ! ! !
To our request to provide us with a document on the vaccination of a cat, the answer was "WE are not ready to provide you with a document, because we are not sure that this is an animal from our hotel"

There was no choice, we had to go to a state hospital, administer a rabies vaccine, where, in addition to the stress of the situation that had developed with us, we were in the same room with accident victims, dying people and their screaming relatives, which doubled our stress!! ! !
The hotel worker, Emir, did not give us any help even when it was our turn, and when the hospital employee working in the emergency room in front of us skipped the line for Turkish citizens, not at all paying attention to the fact that we were with a small child.
The hotel manager, Okan DUMAN, to whom we described the situation, behaved so rudely, arrogantly and dismissively that we got the impression that this was a minimum meeting of the Sultan of Turkey with his guilty subjects, and not a 5-star hotel manager interested in a comfortable stay for guests on its territory.
We were not even asked about the health of the child, let alone apologize! Justifying this by the fact that: “Yes, these are animals, they sometimes behave this way. And, if we still make any claims against him, then his lawyer will talk to us!

Dear hotel owners, Manager, this is your face!
Do you really agree with such a course of solving problems in Gloria Serenity?
We flew to rest in a 5-star hotel, the website of which does not indicate that cats roam the territory that attack people, but it is mentioned that pets are not allowed.
Our situation is the absolute fault of the hotel! We didn't go to the zoo! ! ! This is not the norm!
Today we have a schedule of vaccinations, from 19.06. 2015 to 17.07. 2015, which are mandatory and cannot be interrupted. To date, no one has yet provided us with a document that the animals on the territory of the hotel are healthy!
After the incident, the aforementioned manager, not only did not come up to us and inquire about the health of our child, he walked by without saying hello.
The question arises: maybe such a disrespectful and impudent attitude towards guests is also the concept of the hotel? Or maybe the hotel is so overwhelmed by the flow of guests that it aims to reduce it?
In our opinion, it is humiliating and shameful for the owners to have such management!
Leaving the Gloria Serenity Resort in the management of Okan DUMAN is tantamount to giving up on the image that the hotel has earned over the years! ! ! !
__________________________________________________ ________

Our family from 07.06 till 21.06.
2015 year was on holiday in Turkey (Belek) Hotel Gloria. Serenity Resort, Gloria owned the network of a large Turkish holding Ozaltin (www. ozaltin. com. tr).
This is not our first visit to this hotel. We usually stop at the Garden villas.
On the territory of the hotel are very much cats, from one of them, two days before our departure, suffered our youngest child, his age is 1.8 years.
At the morning of this accident, our family had a rest on the terrace, a child was standing near the chaise longue, from under the chaise longue suddenly jumped the cat, pounced on him and scratched his hand to the blood, clutching claws so deep that we could not disunite them.
Since all happened in seconds, to anticipate the situation and to protect the child from an attack of a cat, it was impossible.
We called the doctor to examine the child. Upon examination the doctor told us that it wasn't enough to do the wound treatment, and it is mandatory to vaccinate the child from
tetanus and rabies, and it was possible to do only in a state hospital.
At the conclusion of the doctor, an inoculation of tetanus should be done urgently and necessarily, but the inoculation from rabies can be postponed.
In order not to vaccinate against rabies, they must to catch this cat, watching it during 10 days, and if the animal remains alive - only in this case, we can not child vaccinated against rabies.
The doctor our drew attention to the fact that treat this matter should be very responsible, but it turned out that, unfortunately, in the Gloria Serenity we couldn’t count on it!
We called the hotel manager and his assistant who put absolutely NO
Efforts to help us, they are only creating the appearance that caught the cat.
While continued throughout this process, we were going to the hospital for vaccination.
In the hospital doctor examined our child to be vaccinated against tetanus, he treated wounds and told us that vaccination Rabies required !! ! ! , and that they can not let us go until we either have not been vaccinated, or we do not write a refusal of vaccination against rabies, and we will take responsibility for the health of our children.
Also, the hospital demanded an official letter from the hotel that this cat has been vaccinated and is not dangerous, but it didn’t change the conditions of the need to monitor the responsible this cat during the next 10 days.
In the hospital we were accompanied by one of the reception workers - Emir, who instead
to provide all possible assistance or at least moral support, acted very sluggish, creating us even more problems.
I asked him to get through to the hotel to find out how is the situation with the cat, but over 5 hours while we were in the hospital, it was no results !!! ! !
At our request that we provide documents about vaccination cat, the answer was
"We are not ready to give you a document because it does not believe that this animal from our hotel"
There was no choice, we had to go to a public hospital, to introduce the vaccine against rabies, where, in addition to the stress of the current situation with us, we were in the same room with the victims in accident, dying people and their relatives screaming that doubled our stress!! ! !
An employee of the hotel, Emir, did not render us any help, even when it was our turn, and when hospital staff working in the emergency room, we have missed the Turkish citizens without line, not paying attention to the fact that we were with a small child.
The hotel manager, Okan DUMAN, which we outlined the situation behaved so rudely, arrogantly and neglect that we have the impression that this was meeting with the Turkish Sultan least his delinquent subjects, rather than managing the 5-star hotel, which must be interesting in comfortable stay in its territory.
We have not even asked the child's health, not to mention the fact, to apologize! Justifying this by saying that: "Yes, this is animal, they sometimes act as lead. And if we have presented any claim for him, then we will talk with his lawyer! "
Dear owners of the hotel, managers, it's your face! Did you agree with such course of solving problems in the Gloria Serenity?
We flew to rest in the 5-star hotel on the site of which is not specified that the territory roaming cats that attack people, but mentioned that the placement of animals is prohibited.
Our situation - absolute fault of the hotel! We have not arrived at the zoo! ! ! This is not the norm! Today we have a vaccination schedule, with up to 19.06. 2015 till 17.07. 2015, which are binding and they can't be interrupted.
To date, no one has not yet provided us with a document that the animals that are on the territory of the hotel are great!
After the incident, the manager, not only came up to us and asked the health of our child, he walked past without saying hello.
The question arises: can such a disrespectful and insolent attitude towards guests - is also the concept of the hotel? Or maybe the hotel is so congested flow of visitors that aims
to reduce it?
In our opinion, for the owners of humiliating and embarrassing to have such a management!
Leave hotel Gloria Serenity Resort in managing Okan DUMAN equivalent to the wave hand on his image, which over the years earned the hotel ! ! ! !
The hotel manager , Gloria Serenity Resort ( Belek , Turkey ) Okan DUMANМенеджер отеля Глория Серенити Резорт (Белек, Турция) Okan DUMAN
аватар Regina_
 •  traveled 10 years ago
Rating 10.0
Gloria Serenity is fully consistent with the declared 5 stars! Huge and very well maintained area! The general impression is a decent hotel, spacious comfortable rooms, excellent and varied food of excellent quality, fairly fast service, pleasant and attentive staff, a nice, well-groomed tastefully planted hotel area, a chic pool with sea water, a wonderful hammam, and we - lovers of swimming are very I liked a nice pier with soft sofas, a bar, and a comfortable descent into the sea. … More ▾ Gloria Serenity is fully consistent with the declared 5 stars! Huge and very well maintained area! The general impression is a decent hotel, spacious comfortable rooms, excellent and varied food of excellent quality, fairly fast service, pleasant and attentive staff, a nice, well-groomed tastefully planted hotel area, a chic pool with sea water, a wonderful hammam, and we - lovers of swimming are very I liked a nice pier with soft sofas, a bar, and a comfortable descent into the sea.
аватар Veronika__
 •  traveled 10 years ago
Rating 10.0
Gloria Serenity has a beautiful, huge territory, excellent animation... and the spa... A fairy tale!! ! Service - did not have time to think, but you have already brought. The pier is very cool - white sofas are super-suitable for morning sunbathing, and when the sun is gaining momentum, you can go under a canopy and continue to enjoy a beautiful view of the sea. … More ▾ Gloria Serenity has a beautiful, huge territory, excellent animation... and the spa... A fairy tale!! ! Service - did not have time to think, but you have already brought. The pier is very cool - white sofas are super-suitable for morning sunbathing, and when the sun is gaining momentum, you can go under a canopy and continue to enjoy a beautiful view of the sea... ) If you want to change the picture for a week, or maybe just relax on the weekend - you need feel free to go there! You will not regret!! !
аватар lisaliza86
 •  traveled 10 years ago
Rating 10.0
The work of the reception, information service in Gloria Serenity is just excellent! For any request, the reaction followed instantly. Thanks! Such a service is valuable, especially when there is a small child nearby and you do not have to twitch twice and wait for an unknown time. Territory, infrastructure - super!! ! Every day we walked with pleasure with the stroller. … More ▾ The work of the reception, information service in Gloria Serenity is just excellent! For any request, the reaction followed instantly.
Thanks! Such a service is valuable, especially when there is a small child nearby and you do not have to twitch twice and wait for an unknown time.
Territory, infrastructure - super!! ! Every day we walked with pleasure with the stroller. Everything is clean and very well maintained. You can't breathe on the golf courses. Probably spruces give such a flavor. And, a big plus, a large area. Combination with Gloria Golf makes it possible to move in more than one circle.
аватар Valeria_
 •  traveled 10 years ago
Rating 10.0
For us, Gloria Serenity Resort is the best place for a family vacation. We love walking through the vast territory, immersed in greenery. There is always perfect order on the territory, and you can’t even see who and when, it is supported. We are absolutely delighted with luxury villas. The staff is attentive and friendly. … More ▾ For us, Gloria Serenity Resort is the best place for a family vacation. We love walking through the vast territory, immersed in greenery. There is always perfect order on the territory, and you can’t even see who and when, it is supported. We are absolutely delighted with luxury villas. The staff is attentive and friendly. A lot of Russian-speaking employees. We never had any language problems. Clean pools. Excellent cuisine with a wide variety of products. Entertainment for all tastes and ages for all family members. Our adult daughter lit up in the nightclub Insomnia (themed events were held there every evening). My son had a great time in the kids club, where animators also worked with children, made crafts, and held sports events. Every day, parties were held for vacationers of all ages, and everyone could participate in competitions and show their abilities. The best vacation in recent years for our family was at the Gloria Serenity Resort!! !
аватар zakatova
 •  traveled 10 years ago
Rating 10.0
The food in Gloria Serenity is very tasty, refined and varied - there were two oysters, shrimps and crabs, all kinds of meat, of course. The service is just great, the service room is 24/7. We never even went to breakfast - everything was ordered to the room. There are a lot of eateries with various world cuisines on the territory. … More ▾ The food in Gloria Serenity is very tasty, refined and varied - there were two oysters, shrimps and crabs, all kinds of meat, of course. The service is just great, the service room is 24/7. We never even went to breakfast - everything was ordered to the room. There are a lot of eateries with various world cuisines on the territory. Where to eat can always be found. The main thing - do not forget to forget to play sports in order to maintain a figure with all the deliciousness!
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Отель Gloria Serenity был открыт в 2007 году, расположен на самом берегу моря в п. Серик, в 7 км от п. Белек. Отель подходит для спокойного семейного отдыха с детьми. Сейчас в отеле идет реновация. В апреле 2023 планируется открытие.

Location В 40 км от аэропорта г. Анталия.
Description of the beach Между отелем и пляжем есть мост через реку. Протяженность пляжа — 260 м. Заход в море — песок, галька, пирс длиной 50 м. Павильоны на пляже (платно). Бар на пляже и на пирсе (бесплатно).
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, камера хранения багажа, услуги консьержа, экскурсионное бюро, услуги по глажке одежды (платно), услуги фотографа, факс/ксерокопирование (платно), пользование ноутбуком (первые 30 минут бесплатно), Wi-Fi (бесплатно, на всей территории отеля, высокоскоростной интернет платно), 3 конференц-зала, на 45–160 чел., магазины, VIP-меню — платно; для гостей вилл и King suite — бесплатно круглосуточно, диетическое и вегетарианское меню, 5 ресторанов: 1 основной ресторан, 4 ресторана a la cartе, 10 баров, 4 конференц-зала, 3 бассейна: 2 открытых бассейна, 1 крытый бассейн с подогревом.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids Gogi Kid’s Club (1-3 лет, платно, 4–7, 8-12, 13-17 лет), детский клуб Gogi Fun Jungle, бесплатно (1-3, 4-12, 12-17 лет) — на территории Gloria Golf Resort, детский буфет (по запросу), открытый детский бассейн (находится у Villas), крытый бассейн, на территории Gloria Golf Resort, мини-кинотеатр, детские коляски (платно), индивидуальное детское меню по рецепту гостя (круглосуточно, бесплатно), детская косметика, подгузники, детское питание (бесплатно), зоопарк Gloria Mini Farm, Gogi Fun Jungle, Play Station (в Gogi Fun Jungle).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
Entertainment and sports Бесплатно: анимационная программа, живая музыка, 11 водных горок (6 для взрослых и 5 для детей) — на территории Gloria Golf, 3 теннисных корта (2 с грунтовым, 1 с жестким покрытием), освещение теннисного, дартс, кинотеатр, водная гимнастика, бочче, пляжный волейбол, баскетбол, футбол (непрофессиональное поле), виндсерфинг (с лицензией), Gogi Fun Jungle, мини-гольф (в детском клубе), групповые уроки гольфа. Платно: видеоигры, PlayStation (в Gogi Fun Jungle), игровые автоматы, футбол (профессиональное поле), игра в гольф, индивидуальные уроки игры в гольф, уроки тенниса, прокат теннисных ракеток и мячей, курсы подводного плавания, водные виды спорта.
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • water activities
  • windsurfing  FREE 
  • disco club  FREE 
  • animation
Description of rooms

В отеле 369 номеров. Cостоит из одного пятиэтажного главного здания, 86-ти двухэтажных вилл (Pool & Garden villa), десяти двухэтажных вилл (Serenity deluxe villa) и трех двухэтажных вилл (Vip villa, Serenity villa, Presidential villa).

In the rooms

В номерах представлено: центральный кондиционер, плазменный телевизор (8 русских каналов), мини-бар (прохладительные и алкогольные напитки, пополняется ежедневно, бесплатно), прямой телефон, беспроводный интернет (бесплатно), джакузи и душевая кабина, фен, халат и тапочки, весы, сейф (бесплатно), гардероб для инвентаря для игры в гольф, балкон или терраса, корзинка с фруктами (в день заезда), cервис еды и напитков в номер бесплатный с 23:00 до 07:00.

  • bath / shower
  • hair dryer
  • slippers and bathrobe
  • safe  FREE 
  • air conditioner (not in all rooms)
  • cable/satellite TV
  • internet wi-fi  FREE 
  • cable internet (not in all rooms)
  • balcony/terrace
  • jacuzzi
  • plasma tv (not in all rooms)
  • phone (not in all rooms)
  • swimming pool (not in all rooms)
  • tea/coffee maker (not in all rooms)
The address Acısu Mevkii, Belek, Serik, Antalya, Turkey
Phones: Tel: +90 242 710 23 00
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.