ROOM IN THE ROOM (at night when we were sleeping)

Written: 10 august 2014
Travel time: 29 july — 5 august 2014
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 5.0
Food: 6.0
Amenities: 5.0
We rested at the Blau Porto Petro hotel from 29.07. 2014 to 6.08. 2014. The rest was ruined by a ROBBING on the first night. In appearance, the hotel was quite modest, which was confirmed by going into the lobby. At the reception we were greeted quite hospitably and quickly settled. The room was decorated in a minimalist style, but everything was clean and tidy. The most remarkable thing was opened from the balcony: a beautiful turquoise sea with snow-white yachts, the sound of the surf and the incredible smell of lavender growing right under the balcony, the room was on the first floor. Returning from dinner in the evening, we did not want to turn on the air conditioner, given the charms outside the window and the fresh air, we left the balcony door ajar and went to bed. At night, I woke up from a rustle in the room, I saw a male silhouette at the table located in the middle of the room. I thought it was my husband and called out to him, and only when he began to move quickly to the balcony and climb over it, I realized that this was not my husband. I rushed to the table and saw that the bags had disappeared. Awakened husband and daughter called the reception and reported what had happened. In the meantime, they themselves ran there. A security guard, who, as it turned out later, was the only one on the territory of the hotel, went to meet them slowly and delving into the phone. Approaching me from the side of the balcony, he asked if the door was open, said very badly and left, just as slowly. We wrote a statement to the police, turned to Natalie Tur for support. Hotel manager Jaime Oliver invited us to a meeting where he was very rude and blamed us for what had happened. To our question “if we were beaten, killed or raped in your hotel room, would you also not be held responsible? ” he said, that's your problem. While staying at the hotel, we saw and learned that the territory is not guarded in any way: there are no cameras, the door from one public beach does not close, and the other is not fenced at all, so strangers freely enter the hotel territory (swim in the pool, lie on sunbeds, use the services hotel). In my opinion, this is not 5 *, the price does not match the quality. I was very disappointed with the rude attitude of the hotel management.
Translated automatically from Russian. View original