Question about hotel Mosaique Beach Resort Taba Heights (Sofitel) 5*
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Pegasus reviews
I took a tour to Egypt from Pegasus, I was very upset, I read all the terrible reviews about him. is it so bad?
How to find out if the departure time from Kyiv has changed, and how to insure yourself in order to leave Egypt on time, because I read that they often change the departure time and do not report this
How to find out if the departure time from Kyiv has changed, and how to insure yourself in order to leave Egypt on time, because I read that they often change the departure time and do not report this
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Answers • 17
It is not Pegasus that changes the departure time, but the carrier. Usually, this information is always on the Pegasus website. We have repeatedly used the services of this operator - I can’t say anything very bad about the delivery to the hotel and back. They have one major drawback (and everywhere) - hotel guides. This is the weak point of Pegasus.
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6.5
answered 13 years ago
You will be brought to the hotel, then taken away after the end of the tour to the airport.
The quality of your holiday will depend only on you, on your mood.
The guide will impose excursions on you, but not the fact that you are obliged to agree to everything - you choose.
The quality of your holiday will depend only on you, on your mood.
The guide will impose excursions on you, but not the fact that you are obliged to agree to everything - you choose.
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answered 13 years ago
We flew with Pegasus, everything is ok! There were no delays! And flights can be postponed by all operators! A month ago, friends at the airport were sitting for 8 hours, flying to Teztur!
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2.5
answered 13 years ago
We have no complaints about the flight from Pegasus, we only have hotel guides - it’s good that we didn’t come across them on our first trip. We are already like guides =)
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answered 13 years ago
And we had not only everything in order with arrival and departure, but moreover, we had a wonderful hotel guide! Even when I wrote a review about the hotel, I could not help but write about the very high quality work. When we had a rather unusual situation, the reaction and help from them was immediate!
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½
answered 13 years ago
What a score! We have never come across, even a normal guide from Pegasus (I am silent about the good). At best, it was empty space.
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7.5
answered 13 years ago
This year we rested twice in Egypt from Pegasus, there were no complaints ...., but if the flight is delayed by Pegasus, it has nothing to do with it, they warn that the departure time can be postponed, and you should always be ready for this! guides, we came across good guides, excursions always went with a bang .... everything was fine.
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½
answered 13 years ago
The Ukrainian Pegasus does not seem to miss out on departures. But the Russian one is darkness. Itself got in such a way that the return flight was postponed by 12 hours, and the reduction of the 7-day tour by a day was announced at dinner three hours before departure!))) This year, friends flew from Moscow with Pegasus - they were mentally prepared. They were also taken from the hotel at night with their three-year-old daughter and sent early in the morning - the day of rest was lost + a sleepless night for the child. Hooray Pegasus!)))
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3
answered 13 years ago
In Ukraine, Pegasus works with one of the best carriers - UIA. Serious jambs in this regard are rare. Here we are, tonight (or rather, early in the morning) flying out of Kyiv, our flight is in place, at the same time friends from Moscow were supposed to fly, but their flight was already rescheduled 4 hours later, so they are already losing the day completely.
This year, Pegasus had some kind of awkwardness in Greece (the return flight to Odessa was canceled, they were allowed to go to Kyiv), so as compensation, Pegasus extended the rest for free for 2 nights and 2 days (I know from friends). So, it happens anyway.
This year, Pegasus had some kind of awkwardness in Greece (the return flight to Odessa was canceled, they were allowed to go to Kyiv), so as compensation, Pegasus extended the rest for free for 2 nights and 2 days (I know from friends). So, it happens anyway.
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3.5
answered 13 years ago
I don’t know what to tell you, we went with a company to the same hotel last year with Pegasus - and I liked everything so much that after the vacation, the first thing I called the company and thanked the tour operator. Because they went out of their way to make our holiday perfect. There were no flight delays, either to Egypt or from it. No inconvenience upon arrival - settled immediately. The unobtrusive guide, on the contrary, advised where and what you can buy cheaper, what you generally need to buy in Taba ... The place where the hotel is located is wonderful, next to the Sinai Mountains, but the Red Sea is beyond praise. In general, what to tell - you need to see!
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answered 12 years ago
And this year we fly again with Pegasus, each time we first look at their hotels, then at other TOs. All that we expect from the operator, we get, however, we had to accept that their hotel guide is, at best, an empty place, but this is more a cant of the host of their partners.
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answered 12 years ago
Pegasus is the most careless and boorish company I have met. Just returned from Egypt - hotel guide-0. excursions are trying to sell, so you at least bother to publish some kind of advertising booklet ... on one sheet about 25 routes are typed, 10 times this sheet was photocopied :-):-):-) and the prices are steeper than others :-) info about check out, about the hotel, no. Find out everything yourself, call.
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2.5
answered 12 years ago
We rested with a company in Egypt in Sharm El-Sheikh, the Park inn hotel, from 06. 12. 12, were shocked by Pegasus. They scare people!! Upon arrival, the representative of Pegasus, Zhanna, told everything about the hotel and the area and started selling excursions. They played a circus: they received a call from Israel and were told that a vacationer was lost from your hotel who went from a local tour company, allegedly passed passport control in Israel and got lost in the desert. Everyone was really scared, many went to buy excursions to Israel from Pegasus for $ 210 in order to protect themselves from such consequences. At local tour operators the cost of the SAME trip is $75. A few days later I go to the representative of Pegasus, I ask if there was a person, he says no! And he insists on buying a tour from her. We refused their services and Zhanna threatened not to go ourselves! We went to Israel from the local tour company "Gena and Cheburashka" everything went more than fine, we are satisfied with the trip! Even before leaving, she was present at a new story from Pegasus: allegedly the girl went on an excursion from local operators, broke her spine on coral while swimming, the guide did not provide any help. Rave! I stepped on the carall, the guide treated my leg and checked the whole tour like a leg. pegasus oborzeli
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2.5
answered 12 years ago
I strongly DO NOT RECOMMEND using the services of the Pegas-Touristik company. In February 2013, my husband and I were late for a charter flight from Yekaterinburg to Kerala (India) due to the fault of the operator of the company (she mixed up the time of departure and arrival). We do not really blame this operator: the one who does nothing is not mistaken. Yes, and we do not remove the blame from ourselves, it was possible (and necessary) to double-check the information about the departure time.
Another thing was very disturbing. At a speed of under 200 km / h, we raced at night along a slippery road to the airport from our city (100 km from Yekaterinburg). By phone, we agreed with the airport workers that they would put us on the plane even after the check-in was over. We had to get our passports with visas and other travel documents at the airport from Pegas-Touristik employee Konstantin Baev. The airport staff told him that we were late and asked him to wait for us. Baev refused and after the end of registration he went home with our documents. We arrived at the airport 25 minutes before the plane's departure, but we could not get on it without documents. After that, "Pegas-Touristik" simply threw us. They didn't even bring our documents to the airport the next day. In twenty-degree frost in summer
Another thing was very disturbing. At a speed of under 200 km / h, we raced at night along a slippery road to the airport from our city (100 km from Yekaterinburg). By phone, we agreed with the airport workers that they would put us on the plane even after the check-in was over. We had to get our passports with visas and other travel documents at the airport from Pegas-Touristik employee Konstantin Baev. The airport staff told him that we were late and asked him to wait for us. Baev refused and after the end of registration he went home with our documents. We arrived at the airport 25 minutes before the plane's departure, but we could not get on it without documents. After that, "Pegas-Touristik" simply threw us. They didn't even bring our documents to the airport the next day. In twenty-degree frost in summer
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2
answered 11 years ago
Group of 21 people, including 5 children from 4 to 12 years old. Arrived in Antalya on 05/20/2017 at about 6:05. The steward on duty met me by bus and delivered to the hotel at about 06:50. Conducted a brief briefing on the way to Kemer (Hotel Sherwood Club Goynuk). There he ordered to contact the reception staff for all questions, as our guide will appear at 13:00 the next day and then he will deal with us. With that, he departed. The problems started right away. We were told that there were no available rooms and we would have to wait until about 14:00 until those leaving by 12:00 check out and clean the rooms by 14:00. In the end, the group was settled, but in different buildings. Lost about 7 hours of time sitting on the sofas at the reception waiting. As we later found out, the hotel was no more than 30% full. Immediately the question arose: what is it? This should have been decided immediately and on the spot by our guide (reptile), who appeared at lunchtime the next day. He could not clearly explain the reason for such a settlement, saying that such rules are in the hotel. Then spent another
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answered 7 years ago