5 does not pull

Written: 8 march 2023
Travel time: 4 — 14 march 2023
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 3.0
Food: 9.0
Amenities: 4.0
From the pros: good food, average animation, clean beach, friendly staff, clean linens.
Cons: almost no cleaning in the hotel itself and in the rooms. Upon arrival, we were simply shocked when there was hair everywhere in the room like in a dog shelter. There is no Wi-Fi, although it catches, but the speed is simply zero. Guide Islam lies in everything, from shops and excursions, ending with any explanations about the hotel. So instead of a free tour to Hurghada to the largest market, they were taken to two affiliated stores, where prices are 3-5 times higher than in the hotel store and near the hotel. It turned out that the prices from sellers in the shops at the hotel are the same as on the street and even less, especially in the second store from the reception. All assurances about the presence of fanta, cola, etc. in the mini bar turned out to be false. They put only water and then on demand. Slides do not turn on, for all the time we saw only one inclusion for 2 hours.
The hotel is written after renovation, but nothing really new is visible. All door groups were made under the reign of king peas, they were never even repainted, peeling yellowed. Attempts to put granite tiles on the wall in the hall are very mediocre, as if a novice finisher who did not know how to do anything did it.

Ice cream is not given from the word at all, although every time they say that it will be tomorrow - this is such a trick for them.
If you need a SIM card, it is better to buy at the airport for 3-4 dollars, since here the guide already evaporates for 15 dollars.
It also turned out that the medical insurance for which we paid when buying a tour package is valid only with an additional payment of 30 euros, for each person and for each case of treatment, although we were told that everything was included. They claim that this is a franchise and they do not even give consultations without a surcharge. As a result, due to allergies, we were never helped and we had to choose the medicine ourselves at a local pharmacy.
The staff speaks more German and English. Russian is not a priority here.
The hotel beach is a bay around which there are piers of boats and yachts, so sometimes there is a very strong smell of solarium, and in the sea to deep water 200 meters, either go in shallow water or from the pier where boats moor.
For a family with small children, the sea is the best. The beach is sandy and clean. We didn't like the a la carte restaurants. Basically, even better food. No mix from past lunches and dinners.
The hotel rooms are 50 by 50 overlooking the sea. The rooms are spacious enough.
Translated automatically from Russian. View original
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