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What are your predictions? Departure on April 11th. What do you think is the best way to do it? Cancel the tour and demand a refund, reschedule or wait until X hour everything will change for the better and the quarantine will be lifted?
What are your predictions? Departure on April 11th. What do you think is the best way to do it? Cancel the tour and demand a refund, reschedule or wait until X hour everything will change for the better and the quarantine will be lifted?
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Answers • 72
The quarantine may be extended. I would return the money. There may be penalties. You need to read the contract.
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answered 5 years ago
Since the circumstances from which the parties proceeded when concluding an agreement on the provision of travel services have changed significantly, a citizen has the right to apply to a travel agency to change the agreement or terminate it (part 1 of article 421 of the Civil Code).
Such circumstances include decisions of state bodies of the country (place) of temporary residence to close or restrict visits by foreign citizens to this country (place) due to the establishment of quarantine, state of emergency and other reasons, as well as the inability to provide services due to cancellation of flights and other reasons , entailing the impossibility of providing travel services.
In the event of such circumstances, the money must be returned in full, the Ministry of Sports stressed.
The same mechanism applies to countries where visiting is allowed, but there are bans or restrictions on visiting places provided for by the tourist travel program, and the provision of travel services on other conditions is impossible.
Such circumstances include decisions of state bodies of the country (place) of temporary residence to close or restrict visits by foreign citizens to this country (place) due to the establishment of quarantine, state of emergency and other reasons, as well as the inability to provide services due to cancellation of flights and other reasons , entailing the impossibility of providing travel services.
In the event of such circumstances, the money must be returned in full, the Ministry of Sports stressed.
The same mechanism applies to countries where visiting is allowed, but there are bans or restrictions on visiting places provided for by the tourist travel program, and the provision of travel services on other conditions is impossible.
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answered 5 years ago
Where is the flight from? If from Ukraine / closed for quarantine / then read the contract, it’s probably better to postpone it, if there is a flight from Belarus, then there will be a flight, and there it’s already by chance and the will of Allah.
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answered 5 years ago
Departure of their Ukraine, from Kharkov.
"Demanding a refund for a canceled tour is powerful."
Powerful, of course. It's not even personal. Such situations, as I remember, in the new history has not yet happened. And to spit and grind for fifteen hundred bucks is too luxurious for me.
"Demanding a refund for a canceled tour is powerful."
Powerful, of course. It's not even personal. Such situations, as I remember, in the new history has not yet happened. And to spit and grind for fifteen hundred bucks is too luxurious for me.
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answered 5 years ago
28valery28, as for me, it is better to lose 20 percent of the cost of the tour than to lose the full cost.
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answered 5 years ago
author, why did you get the idea that in principle you will be refunded the entire cost of the tour if it is canceled less than a month before departure?
By the way, who is the tour operator?
By the way, who is the tour operator?
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answered 5 years ago
I personally, if possible, would transfer the tour to autumn somewhere.
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3.5
answered 5 years ago
It is very doubtful that all this will end before April 10 - I think there will be even tougher measures. So I would not count on a trip on April 11. How to proceed further is up to you.
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answered 5 years ago
Where are you going to fly? Three hotels in Egypt have already been quarantined. It is not known what will happen next. No one gives good predictions. Do you want to sit in the room at best, pick up something at worst? Why do you need such a vacation? Wait it out. It is better to lose money than God forbid health.
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answered 5 years ago
even if TO agrees to return the money, then you will have to wait 2 months at best. will it be solvent by then? is not a fact.
rebook for autumn - the same risks + the risk of the epidemic continuing
rebook for autumn - the same risks + the risk of the epidemic continuing
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answered 5 years ago
What, there were cases of non-return? In Minsk, the tourists were returned.
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answered 5 years ago
_586819 How will the legislation and councils of the Ministry of Sports of Belarus help the citizens of Ukraine?!
Belarus does not close borders
Why your advice to the citizens of Ukraine
Belarus does not close borders
Why your advice to the citizens of Ukraine
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answered 5 years ago
I agree, but here is not only Ukraine, but also Belarus, etc.
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1.5
answered 5 years ago
_586819
Apparently, you are a theorist in this matter
and I'm a practitioner - my tour was canceled without penalty. when the money will be - only God knows. TA says: don't wait anytime soon, the situation is bad. in principle, I myself understand this, and adequately perceive what is happening, so I do not exclude the possibility of a non-return.
Apparently, you are a theorist in this matter
and I'm a practitioner - my tour was canceled without penalty. when the money will be - only God knows. TA says: don't wait anytime soon, the situation is bad. in principle, I myself understand this, and adequately perceive what is happening, so I do not exclude the possibility of a non-return.
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answered 5 years ago
_586819 the question was about the tour and departure from Kharkov, Ukraine
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answered 5 years ago
I already clarified this issue, we had a flight on 21.04 ..... and the flight on 15.03 did not take place ... and so, according to the flight on 15.03, this is a 100% force majeure and under the contract they may not return anything at all, thanks for suggesting to reschedule, the money was thrown on April tour (one MOT), paid 30%, but I understand that it will not take place either. We will probably wait for the extension of quarantine and transfer it to the fall. Also departure from Kharkov in both cases.
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answered 5 years ago
No, we were told that this is a force majeure and no one will return the money, but they can transfer it, which they did.
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answered 5 years ago
_586819, 28valery28
you at least for interest, read what force majeure is and who owes whom, and under what circumstances.
you at least for interest, read what force majeure is and who owes whom, and under what circumstances.
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answered 5 years ago
Again here about the "force majeure". There is also "force majeure" on the railway, but today the news reported that the money for tickets purchased in advance (trip after 03/17/2020) will be returned to passengers in full by the railway. What is the difference between "force majeure" on the railway from "force majeure" in TO and in travel agencies? Pandemic, everyone has it, it is everywhere, and force majeure is for everyone. But some solve the problem, "through I don't want to", others warm their hands. The authorities are silently watching this picture on the sidelines. But it would be necessary to use the power, to oblige businessmen to give money for unused tours.
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1.5
answered 5 years ago
28valery28
April 11 in Egypt, the situation will only worsen. It is not necessary to wait that they will cope with the epidemic, which has just manifested itself in Sharm. It is better to pass this tour (on April 11), partially losing money.
April 11 in Egypt, the situation will only worsen. It is not necessary to wait that they will cope with the epidemic, which has just manifested itself in Sharm. It is better to pass this tour (on April 11), partially losing money.
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answered 5 years ago
lazy_person, don't you really understand?
Suppose someone's property has been damaged by some natural disaster, force majeure? Force Majeure. If there is no insurance, then from whom do you demand money?
The railway is a state-owned enterprise (at least one of the shareholders is a state-owned enterprise) and it is up to him to decide whether to pay money or not, and TOs have not introduced quarantine in the countries.
Therefore, carefully read what force majeure is.
And what does dealers mean? Do you even understand what this force majeure threatens to the travel industry ??? And how many people will be out of work? Do you even understand how a tour package is formed? If you did not use it, this does not mean that you put all the money in your pocket.
Suppose someone's property has been damaged by some natural disaster, force majeure? Force Majeure. If there is no insurance, then from whom do you demand money?
The railway is a state-owned enterprise (at least one of the shareholders is a state-owned enterprise) and it is up to him to decide whether to pay money or not, and TOs have not introduced quarantine in the countries.
Therefore, carefully read what force majeure is.
And what does dealers mean? Do you even understand what this force majeure threatens to the travel industry ??? And how many people will be out of work? Do you even understand how a tour package is formed? If you did not use it, this does not mean that you put all the money in your pocket.
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answered 5 years ago
If possible, move to the fall. April will definitely be dangerous.
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answered 5 years ago
Operator Anex. According to the contract, it turns out that if we want to terminate the contract, then we lose all the money.
But if there is quarantine before departure, then THEY will not be able to fulfill their obligations. And only then they will offer options. Either transfer to the fall, or, I hope, a refund.
Personally, I prefer a return. Therefore, there is no choice, we will have to wait for developments.
But if there is quarantine before departure, then THEY will not be able to fulfill their obligations. And only then they will offer options. Either transfer to the fall, or, I hope, a refund.
Personally, I prefer a return. Therefore, there is no choice, we will have to wait for developments.
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answered 5 years ago
Anex figs that will return, the redneck is still the same. If there is no more quarantine on April 11, then fly, there will be no transfers, if you cancel the tour yourself, you will not receive any money. Even if quarantine is extended, you will simply be offered to reschedule it for autumn at best. Do not even think about returning the money, under no circumstances will the money be returned to you. The main thing is that Anex does not go bankrupt at all, then there will be no kin at all (((
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answered 5 years ago
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