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Charters with Pegasus
The travel agency warned that the time and place of departure may change even on the day of departure, and the departure may be earlier. In this case, according to the travel agent, you will have to get to Sharm on your own, that is, buy tickets for the next charter at your own expense. Has anyone else experienced similar situations? How to proceed in this case?
Translated automatically from Russian. View original
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9 subscribers  • asked 2010-04-1515 years ago
Answers  •  16
аватар ADMIRAL-TOUR
Your travel agent has mixed peas and cabbage for you.
Not only Pegay, but all operators can change the departure time, since we fly on charters and not regular flights.
At the hotel, a day before departure, information will be displayed on the notice board when you have a departure and at what time the bus will arrive for you.
If you try to oversleep, they will wake you up =)

Don't worry, everything is set up in the operators, but you should also keep it under control.
Have a good rest, do not take over trifles. Everything will be explained to you on the way to the hotel. You can also ask any questions you have to your guide.
* Each hotel is assigned a manager from the operator, write down his mobile number.
Then you will be reinsured by 200%
аватар Marlena11
I meant departure from Moscow
аватар ADMIRAL-TOUR
oops =)
1. When ordering a ticket, the travel agent must provide you with an information card, where the mobile number should be located. representative of the operator at the airport (the number is switched on 4-2 hours before departure).
2. In the contract between you and the travel agent, as well as the travel agent and the tour operator. There is clearly a clause that obliges the travel agent to provide you with accurate information that relates to your vacation, including the time of departure!
3. Bought a ticket, take the contact phone number of the manager (mob) + phone number. to the operator's office and check all the information in a day.
* the day before departure, the schedule does not change.
All these things must be kept under control by a travel agent.
If you are worried, pick up your ticket from the agent's office the day before departure, you will calmly see the documents, plane tickets with the departure time and you will sleep peacefully.
The main thing then do not forget them at home =) and do not oversleep =)
have a good rest
аватар Lena_Elena
And this Pegasus tells this, well, in the sense of confusing peas with cabbage? Well this is a decent company, on the market for a long time already. Wow.
аватар ADMIRAL-TOUR
Lena_Elena, not Pegasus, but a travel agent from whom maamel wants to purchase a Pegasus ticket. here =)
аватар nadin65
(The time and place of departure can be changed even on the day of departure, and the departure may be earlier.) - here the flight can be delayed (due to the weather or the corridor is busy), a departure earlier (a couple of hours) is warned 24 hours in advance. But for the first time I hear about changing the place of departure (another airport?).
аватар csn071070
I didn’t have any questions or problems with flying there, but from there - there were ... once I flew there (to Taba) from Kursk, I also had to return there, but the flight was canceled (Pegasus simply didn’t pick up passengers on the plane and refused the charter) and we (about 80-90 people) were sent to Moscow, and then they were taken to the house by two buses - the last ones all the way to Voronezh - it was a decent strain
аватар csn071070
another time (from antalya) it was easier - they flew from Domodedovo and flew to Sheremetyevo ... it’s good that friends met, but if they arrived by car, left them in a parking lot in the border area - and getting back is not a thrill ...
so anything can happen ... and Pegasus, in principle, is not always to blame - circumstances are different
аватар HotLine
It's not about the operator, but about the karma of the tourist. My friend flies a lot - Turkey, Egypt 4-5 times a year. He had nothing like the one described above.
I don’t want to write anything about myself - otherwise I can ruin my karma.
аватар Liska1963
Pegasus prints the departure time on his website. The transfer is included in the price of the tour. It’s just that your travel agent, it seems, is not very good. (I liked Pegasus, everything is clear and without problems. , with large operators the risk is minimal.
аватар xenax
I don’t know how from Moscow, but Pegasus doesn’t pick up a full plane from Odessa, so it seems to connect with a teztour and everything is ok. Everything is always on schedule. Violations were only this January, remember the bad weather in EGYPT?
аватар ADMIRAL-TOUR
xenax, it's the same in Lviv, but we have flights 2-3 times a week, and from Moscow 2-4 times a day from each operator and the airport is not 1 =) You can really get confused.
аватар Anetka-gan
you have a crazy travel agent. rewarded God knows what. shift for a couple of hours - yes, this is the norm. place is nonsense. right there and the price of the ticket will change, different airports, different distances, different prices.
аватар Marlena11
Thanks to everyone who replied, reassured me!
аватар nadin65
Now, after watching the news, I understand why you were told so about departures. A gray cloud that has risen to a height of 10,000 km makes it impossible to fly.
On April 16, she was over Moscow, and on the morning of April 17 she will be over Boryspil, and there will be no flights for the time being!
But this is a temporary phenomenon, and everything will fall into place, depending on what numbers you have a ticket for.
Have a good rest!
аватар nadin65
http://ua.korrespondent.net/world/1067773
Here is the latest news about the volcano and airport operations.
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