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I booked a tour from Anex, but I can’t check the status of the application through the tourist’s personal account on the Anex website. Who faced a similar problem?
I booked a tour from Anex, but I can’t check the status of the application through the tourist’s personal account on the Anex website. Who faced a similar problem?
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Answers • 13
You should receive an email with the status of your application.
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answered 6 years ago
If it doesn’t come, call Anex and ask whether they accepted the application or not.
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answered 6 years ago
It happened with Tez - the booking on the site did not fight. It turned out that the agency booked through another agency and that number was intermediate or something. Everything turned out to be normal. Have the agency reset the confirmation.
And I also made a request to the airline and the hotel for confirmation
And I also made a request to the airline and the hotel for confirmation
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answered 6 years ago
Well, the airline has nothing to do with it! You need to check with the operator. Travel agents are different...
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answered 6 years ago
I have been traveling for a long time from a travel agent who booked a tour for me and everything was always fine. But I decided to check the departure time through the anex website (I'm leaving on March 15) and when I entered the voucher number and passport number, I received the answer "wrong combination of passport and application." Somehow it became a little exciting))) Therefore, I ask what could be the reason, is it worth worrying about?
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answered 6 years ago
Don't worry ... there are no such problems with the annex. If it was some left-wing MOT (I will not call them here now), then I would definitely be worried, but I myself will not book in such and I will advise others.
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answered 6 years ago
And for departures and transfers on the website of the annex there is a separate section, go there, choose the direction, date and time to see your flight. This is how I followed the change in Thailand's departure time in November.
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answered 6 years ago
mindguru, it’s easier and calmer for me to personally make sure that we are already on the flight, our room is paid for, than to find out with the tour operator. Moreover, as practice has shown, the number may not be paid even when the tour is confirmed
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answered 6 years ago
Tigrusya, I'll tell you more. Maybe the number was paid in the body, but they forgot to pay for the fuel and maintenance of the aircraft ... this is about the annex tour, November 2018. And you certainly won’t check this moment. And here it is a plane, here they are things in carts under it, under the scorching sun of Thailand, and I had to spend 12 hours at the airport ... Bought and sleep peacefully. A couple of times in Turkey (flying through Pegasus in Belarus) I checked the availability of the reservation directly through the hotel. Try it. If the hotel is paid for, then the plane is for sure ... the anex then flies on its azura
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answered 6 years ago
In May 2018, we booked a hotel for early booking with Coral. We repeatedly checked at the hotel, there was no booking. It appeared two weeks before departure, after the hotel manager sent our copies of vouchers directly to Coral. Everything was fine with the Coral travel agent, there was confirmation on the site, but the application to the hotel was not due to a computer failure. That's the whole answer. Now we are definitely checking the reservation at the hotel.
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answered 6 years ago
That's what I'm talking about. It's better to check it yourself than to wait for mercy from nature. This is me about the hotel. At the same time, express your wishes by number. It will take a minimum of time, but it will add peace. And if this happened to an airplane, then you can’t predict it in any way and you can’t insure it.
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answered 6 years ago
Thanks everyone for the advice. Since it was not possible to enter the personal account, I contacted the hotel directly. The armor was confirmed))) Sleep became calmer)))
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answered 6 years ago
and the personal account of the annex does not work .... shit, of course. Called wrote-the answer is one-give the number of the application-checked everything is in order. paid for ... - to the question, why doesn’t the personal account work one, it will soon work. and if you're worried, call where you got the ticket
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answered 6 years ago