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Who has recently flown the charm from Anex tour with Azureira?
Hello! Tell me, who has recently flown in the charm from the Anex tour with Azureyrom? Is it true that Azur constantly delays and changes flights and deliberately steals a day or two of rest because of this
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16 subscribers  • asked 2017-11-087 years ago
Answers  •  36
аватар MegatourKiev
This season, it is very often noticed behind them that at the beginning good flight data is declared (so that people book), everything changes before departure ... but there is only one answer - this is a charter, so the airline can change as it wants. And even if you paid extra for good flights, then not in all cases this surcharge is returned.
аватар mindguru
This is what many operators do. Usually, fraud with the arrival time of charter flights occurs at the initiative of the tour operator, and the carrier has nothing to do with it. Of course, there are cases of a real technical malfunction, but basically, I repeat, these are the machinations of the tour operator.
аватар Alex714
With my experience of flights by this company, there were delays of 2-3 hours, but my friends were not lucky - they hung out at Borispol AE for 6 hours.
аватар olga.kupchak
In our case, the flight was rescheduled 3 days before departure for 2 hours, and everything went back according to plan. And keep in mind that there is no food on board even for extra. Pay if it's important to you.
аватар bazhura090686
flew in October, the flight there was at 10 am, then moved to 12, flew back at 10 pm according to plan.
аватар Andreas797
We flew in November 10/11/17 from Turkey (Dalaman) Azureir, tour operator Anex. We were supposed to be picked up from the hotel at 11:00. The first time was moved to 14-00, the second to 19-00. Upon arrival at the airport, they postponed another 2 hours, flew out at 0-15
аватар Andreas797
Sorry, it was in October)))
аватар Arinca
At the end of October, the flight to Sharm el-Sheikh was delayed for 5 hours, and the return one - 20 hours earlier!!! And it’s exactly 20!, so as not to pay compensation for a decrease in the number of days of rest (
аватар Pavel1900
Guys, do not write nonsense! What intrigues of the operator?? Not well, e-mae, like children. Delays are only due to bad weather or a malfunction of the aircraft, that's all, there are no others. Often, for example, a charter company has 5 planes, 1 is out of order, which means that the flight drops out somewhere, which is why it is postponed because you need to wait for another plane to arrive. Be aware that working planes NEVER stand in hangars, they constantly fly, constantly, if the plane does not fly, then it is under repair or left for maintenance! Do you know how much money the company loses for every hour of aircraft downtime???? And you are here, the intrigues of the operator))))
аватар oksanakiev
Do you think that everything is so complicated and someone sits and calculates? Charters are the same minibuses, they just fly. If somewhere there is a delay on the runway, and the board is scheduled for the flight further and there is nothing to replace it with, then there is a delay for the corresponding time. Believe me, no one is interested in an "inconvenient" departure time. If, when booking, a tourist believes that he is being told a fake time in order to convince him to buy a tour, check the departure time on the airline's website. Everything is simple.
аватар MegatourKiev
oksanakiev you can see the departure time on the website of the air carrier only for regular flights. That's why they are charters, that this is an agreement between the airline and the operator, on what days and at what time they can give aircraft for use. Therefore, it is so easy to reduce the charter program or shift it by day. And with regular ones, everything is clear (an incident can only be weather conditions, technical condition and all that).
Charter flight - flights that are operated by an airline on the order of a tour operator and do not have a clear schedule. Charter flights are organized by tour operators, and regular flights are organized by the airlines themselves.
аватар Pavel1900
By the way, why don't any of you shout about when the departure flight is postponed earlier. a???? That is, when it arrives earlier, it's ok, right??? But what about justice ???))) In my memory, shuffling often occurs, at most it seemed to be 9 hours, instead of a departure at 15-00, the departure was postponed to 0-00 hours, and that, cool, I took slippers, fins and extended his rest.
аватар Arinca
It seems to me that the charter is a taxi, not a minibus), when the company ordered the tour, then it will arrive. And given that Azur belongs to Anex Tour, the conclusion suggests itself about the really bad work of the travel agency.
аватар Pavel1900
irina_sidorenko read above and eat a sandwich!
Yes, Anex sits and sees how to fuck you. Are you really that stupid?? Yes, I don’t work well because charters do not always arrive and depart at the estimated time ???))
It doesn’t work well when you bought a ticket and didn’t fly anywhere, it’s bad, but everything else is only your responsibility and the choice of a vacation spot, everything!
аватар motante
Sorry, I still think that the operator is changing the departure time: two weeks before departure, I booked and bought a tour with a departure at 6 in the morning, two families flew. As a result, tickets were sent before the flight, one family flew out, as planned at 6, and mine at 15, as a result, we barely had time for dinner at the hotel, the first day was gone.
аватар Pavel1900
motante and what do you dislike about this story? What time operator changes?? And who, in your opinion, should make adjustments except for the operator? No one! The operator ordered a charter, he is lucky, look at the contract in any tour. that the departure time may change, when you signed this document, it means that you agreed to these rules! I do not like?? Go on your own regular season and pay for the hotel yourself, what's the problem ??? If you accept the conditions of charters and the operator, please, get it, sign it!
аватар Andreas797
The question was about Azura flight delays. According to the answers, we see that this is true, in each case it is different. but I think 90% of the flights were on time. Therefore, there is no need to protect the tour operator, and even more so, the girl does not need to be rude. The choice of a tour operator, vacation spots, risk analysis is a personal matter for every tourist
аватар angelina0205
Just a bunch of reviews on the net that such problems are with Azur.
We always flew with Mau and Windrose charters, there were never any special problems (max 1-2 hours of delay), now we are selecting a tour for the end of the month and most of the offers with the Azur carrier, we have heard about it, and therefore I am interested.
The reviews show that they are delaying the flight from Kyiv, but they put it back earlier.
As for me, the fact of stealing a day of rest on the face
аватар Arinca
I saw that for almost a year Pavel1900 was the "chief specialist" for positive reviews on the Anex tour)))).
I wonder if they pay extra for rudeness???
аватар motante
Dear Pavel1900, of course, who should change my flight no matter how the operator ... The problem, or an unpleasant aftertaste, remained for me that at the moment when I saw the tickets three days before departure, places "according to the base" for the morning there were still flights, no one prevented the operator from placing my family on the flight that was booked in advance.
And yes, of course, I agreed to the terms and that's why I raked it out. And yes, next time, I try not to mess with Anex.
I flew with him again after that tour, but everything went as promised. Those. 50/50
аватар Pavel1900
irina_sidorenko
Irisha, I don’t defend any tour operator, in general, I myself fly more even through UIA so it turns out, but the truth needs to be told, in your stupid opinion) Well, excuse me if your face got wet in a puddle because of your incompetence, but this can not be called rudeness, the usual statement. Sincerely.
аватар Arinca
Well, with respect, this is good). But if you fly three years in a row to the same place, then the level of service is very noticeable. Even 1.5 years ago, when there was competition between travel agencies, it was much better (. Over the past year, Anex has lost a lot in terms of tourist service. It's sad.
аватар mindguru
Specially to angelina0205:
We had similar bullshit with the join-up charter.
Not only Anex earns in this way.
Believe me, the constant transfers of charters in a direction unfavorable for tourists are the intrigues of the tour operator. The carrier is out of business in most cases.
After all, there is such a thing called "corporate collusion." Never heard?
аватар oksanakiev
Megarealty, please. Let's not generalize. Windrose, for example, operates charters in dozens of destinations. Go to the airline's website and check the time. So it is with others. It is necessary to use the possibilities of sites to the maximum.
аватар MegatourKiev
oksanakiev undoubtedly, Rosa rules in this regard, the rest do not. You can look and relax. But! it doesn't matter when you booked one and actually received another. There is no point in looking at the schedule when there is a choice and you consciously book it (with Anex - with surcharges for the segment and at the same time no one can guarantee a departure, but we do not return the surcharge, because according to the contract, the time may change), or for example, you want fly to UIA, book, confirm, and then the operator unilaterally, without notice, boards a Jan Air or Bravo flight (knowing how "on time" they fly) two weeks before departure. In most cases, these are frauds, not forced measures.
аватар Morkovkin
There is a case of deceiving tourists. See the latest reviews on the Annex in Kiev. I also found out about this fraud there. https://www.turpravda.ua/Tour travel agencies/Anex-Tour-Tour operator-467/
P.S. AZURAIR itself is not to blame.
аватар MegatourKiev
oksanakiev this is for you to get acquainted with and about Windrose there, too, and why only they have a schedule
аватар MegatourKiev
oksanakiev
аватар Vika284
charters from azura flew only to Bodrum, all without delay. very clearly and you can specify a place on the charter with them in a separate letter. But with UIA there were delays in time and the loss of the first day during the tour. Bravo airlines took a flight from Kyiv to Tunisia, canceled and postponed my tour 2 weeks ahead.
аватар mindguru
Vika, do you understand that only the TOUR OPERATOR and no one else can transfer your tour somewhere?
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