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not allowed on the plane!
The acquaintance was not allowed on the plane. citizens of Belarus need to apply for a visa to Egypt in advance. The flight was from Helsinki. We tried to fly through St. Petersburg. Same. Why did the travel agency not warn about the visa?
Translated automatically from Russian. View original
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18 subscribers  • asked 2012-03-2313 years ago
Answers  •  84
аватар 2012201
Did he himself not know that he was a citizen of Belarus? Or in this way I wanted to try it without a visa, maybe it will work?
Citizens of Belarus, Kazakhstan and several other countries are required to open a visa!
аватар Anetka-gan
because most likely some idiot was engaged in paperwork
аватар Oleksii64
I sympathize with your friend, but what did it look like? A ticket to Helsinki disappears, a person goes to St. Petersburg, again, or something, takes a ticket, and they don’t let him in again? And the ticket disappears again? Or did TO transfer a tourist to its Egyptian charter? - so this is unlikely.
аватар elya-oz
Yes. so it was. the ticket from both Helsinki and St. Petersburg disappeared. The travel agency said that the visa is pasted on arrival at the airport in Egypt. and the planes were not allowed anywhere
аватар Oleksii64
If so, what did the travel agency say? It's their fault. You might as well say the name of the company. But why did the tourist again try to fly without a visa !!!???
аватар Anetka-gan
just do it, on the face of ignorance, the stupidity of your TA, they must compensate for the damage. through the courts of course.
аватар elya-oz
he immediately called them back and they said that it was at the discretion of the airline. "Let's try to fly out of Russia ...." they tried. (((Today they sent claims ...
аватар Anetka-gan
how is it at the discretion of the airline?????????????? Are they screwed up there?? Does the airline issue visas? claims! in consumer protection write the same
аватар alex45
Excellent travel agency! But there are two sheep, the tourist is a sheep with steeper horns.
аватар prosto2000
From the third ram written.
Sheep are those who call others sheep without understanding the situation.
How and where was this Belarusian tour booked? He flew from Helsinki. Let's assume that he bought a tour from a Finnish company.
alex45, do you think that all Finns who do not know the peculiarities of the visa regime for Belarusians are sheep?
Or maybe you know the Finnish laws about what a Finnish travel company should tell a Belarusian? And what kind of company was it? Maybe the Belarusian himself booked online, and then asked questions.
In short, alex45, about sheep, first look in the mirror.
аватар Kitsune
I agree with Prosto, Finns are not required to know about the peculiarities of the visa regime in Turkey for Belarusians. Further, with regards to your friend, in this situation I think that he is 90% to blame. And twice. Firstly, why does he, a citizen of Belarus, not ask in advance whether he needs a visa or not? I don't think he's stupid, because I was able to get to Finland, took care of the Schengen. And I think he knew all the more that he needed to go to Turkey. Or did he, for some reasons only known to him, decide that if he flies out of Finland, then they will let him in like that ?!
Secondly, he is also to blame for knowing that he needed a visa, he decided to fly away from Russia for the second time without it. I'm sorry, but this is nonsense. From whether the flight will be from Finland or from Russia, citizenship will not change. he was a Belarusian, and he will remain so. Therefore what? Quite right, a visa is needed at least so, at least so. So he has himself to blame first of all. T.K. a person going abroad must first of all study all the information about the country where he is going to go. And even more so if he was going to fly from a third country.
аватар alex45
First of all, before going somewhere, a Belarusian had to find out whether they would let him into this country without a visa or not, even if only for complacency. I don’t know Ukrainian, much less Finnish laws (and there aren’t ) about what the travel agency should report, and what not. If you know, then give a footnote, otherwise the dispute is pointless. Maybe a person will buy a ticket to Schengen, but the travel agency will not inform him about the conditions of departure? Do not write nonsense, and By the way, I didn’t specifically hook you, so be correct. I remain of my opinion, I’m not interested in yours, some assumptions without knowledge !!! And where is your vision of the situation? But it's just not there. And poke, please, your Masha.
аватар Starling
Whether the skis do not go ....
What's the difference from where to fly? A citizen of Belarus requires a visa and that's it. Was it a Russian travel agency?
аватар elya-oz
a ticket was issued in Russia in a travel agency. at first they said that Belarusians need a visa, and the travel agency suggested Egypt, because. Iam visa is issued upon arrival. and there were no questions. We chose a Finnish tour operator, paid for the ticket, received confirmation.... and he went. We were told that in Hurghada, Sharm, Cairo, a visa is issued at the airport upon arrival.
аватар juli17
It is interesting, and when it was done, that the citizens of Belarus need to open a visa to Egypt. The last time I was there was in November and I applied for a visa at Hurghada airport
аватар ionoff
It was necessary to double-check. Did they arrange a scandal for those fools?
And, really, no one flew from the encirclement to Egypt, what do you know about the visa?
аватар Victoria71
If the tourist in the agency is not a citizen of the country from which the flight is planned, then the travel agent is not at all obliged to be responsible for all "non-citizens" and non-residents. If I have a Syrian tourist, then he himself knows that he does not need a visa to enter Egypt at all, and to enter Turkey he needs to apply for a visa in advance, and he always does it on his own. I, as a travel agent, am responsible for the citizens of Ukraine in terms of issuing travel documents. But I don’t know, and I don’t have to know, whether it is necessary or not to apply for a visa in advance to enter Egypt, Turkey or the UAE (this is an example) for citizens of Georgia, or Belarus, or Kazakhstan, or China, or the Ivory Coast and etc...
аватар ionoff
then the travel agent is not at all obliged to be responsible for all "non-citizens"
------------
However, he will receive money for a "non-citizen", he knows this. This is called not a quality service
аватар RBK2012
Victoria71, you will forgive me, I see you are from Ukraine, so you should know that the travel agent must inform the tourist (resident or non-resident) about the rules for entering the country of travel. This is stated in any contract with a tourist and is obligated by the "Tourism Law" (rules for entering the country (place) of temporary stay and stay there). I don't know how it is in other countries, but it's the only way for us. My opinion is that any self-respecting employee of a travel agency should take care of the tourist, and not stupidly sell a ticket.
аватар heppi20
Yes, we (Belarusians) fly on a par with Russians to Egypt, Turkey, Cuba, etc. where visas are not needed (only upon arrival), rather, the Scandinavian airline has blunted, it’s not a sin to sue it ....
In general, something is wrong here, some kind of catch .... Or I hear a ringing but I don’t know where it is !!!!! Someone heard something and off they went ....... If he himself wrote someone they wouldn’t let him in, otherwise "my friend said" ....
аватар alex45
victoria! This is what is obliged, what is not obliged, you can provide a link to the document or words again! Regarding the responsibility for the citizens of Ukraine and other citizens, if you served them - also, if possible, documented. And then there was a question about my route on a cruise , people had Schengen, in Gibraltar, by special agreement, you can walk without an English visa, but they didn’t have a visa in Morocco, they figured out how to get by with a stamp in Egypt, and spent time on the ship, but the travel agent did not report about it.
аватар Allsharm.com
Gentlemen, this is also the first time I hear that Belarusians need to register in advance in advance, when did such a rule come into force? Then give a link to the rule, if any, because none of the Belarusians told me that they had issued a visa in advance.
аватар oresta52
Citizens of Belarus, as well as citizens of Ukraine, open a visa upon arrival in Egypt (and in this case, Sharm El Sheikh is not needed at all). And the visa is checked at the entrance to the country, and not at the exit from the country of departure. Now, if the question was asked by the victim, then it would be possible to talk about something, but guess where the truth is. We send Belarusians through St. Petersburg, Moscow, Vilnius, and in my memory there was nothing like this ....
аватар 2012201
What are you arguing about here?
Citizens of Belarus, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Moldova visa on arrival is not issued. You need to contact the Egyptian consulate. The passports of citizens of Belarus and Uzbekistan must have a stamp of the Ministry of Internal Affairs (permission to travel abroad).
The question is over.
Applying for a visa at the Egyptian Consulate in Moscow:
Required documents:
- international passport;
- 1 questionnaire;
- 1 photo (3*4);
- a photocopy of registration at the place of stay in the Russian Federation;
- photocopy of birth certificate (for minors);
- tourist voucher;
- insurance policy.
аватар elya-oz
and they didn't let me through Peter. I am writing on behalf of another person, because this is my husband's friend who flew away alone, because. Russian citizen. documents about the refusal to get on the plane were given to the TA, where the girls were also in shock. I ask - maybe someone knows something, someone faced such a situation (God forbid, of course). Vacation was ruined for both.
аватар Victoria71
Good gentlemen, I didn’t put money in my pocket from anyone in bad faith, as someone here put it. I will repeat once again, if someone is on an armored train, or has not finished reading: I am responsible for the correct execution of documents for tourists - citizens of the country in which I live. And I, as a travel agent, do not need to know whether citizens of Zanzibar, Madagascar, Papua New Guinea, etc. need to apply for a visa to enter Egypt. formalities of entry into the country? I have clients - citizens of the Republic of Turkey, but with a permanent residence permit in Ukraine. I consulted about them regarding the registration of departure to Italy. We took out insurance against non-departure - in case of refusal of a visa. Who can convict me of incompetence in this situation or dishonesty? I also have clients - citizens of Cuba, again with a residence permit. And they have already visited the Schengen countries more than once. In the end, you need to be objective not to let all the dogs down on the travel agent.
аватар Victoria71
From RBK2012: "Victoria71, you'll forgive me, I see you are from Ukraine, so you should know that the travel agent must necessarily inform the tourist (resident or non-resident) about the rules for entering the country of travel. This is stated in any contract with the tourist and this is obligated by the "Tourism Law" (rules for entering the country (place) of temporary stay and stay there). I don’t know how it is in other countries, but it’s the only way with us. My opinion is that any self-respecting travel agency employee should take care of the tourist , and not stupidly slip a ticket." - Dear RBK2012, for my 15 years of work, I stupidly didn’t slip anything on anyone, I stand on that, and I live. And secondly, I don’t know who you are by profession, but I doubt very much that you know (and you don’t have to know), for example, the features and subtleties of the tax code, for example, Australia, or Thailand, or Central African Republic. And again, I repeat: I am not obliged to know (and I will not sell a ticket in this case) the specifics of obtaining an entry visa to the UAE for citizens of Georgia. . . or any other country, except maybe Russia. On this occasion, I have no doubts, in almost any country, but not in all. .
аватар Victoria71
Alex45, honestly, in this case, I am completely on the side of the affected tourists. I don't know how it is for citizens of Russia or other countries, but for CITIZENS OF UKRAINE IT IS NECESSARY TO APPLY FOR A VISA IN ADVANCE TO VISIT MOROCCO. Believe me, I KNOW IT. And I won’t sell the tour in this way, unless the tourist himself refuses to apply for a visa (well, that’s how he wanted to) - and then, only with a written receipt that he was informed by me, as a travel agent, of the need to apply for an entry visa, refused, and further - only his responsibility ...
аватар Victoria71
Good people, are you in your mind and in sound memory? There are more than 200 states in the world. And not a single travel agent in our country, or any other, simply physically cannot know whether everyone needs or does not need a visa to Turkey, Egypt, France, the United Arab Emirates, etc. I would also like to look at such a document, which says that the travel agent is obliged to inform the client about the need to issue entry documents, REGARDLESS OF THE CITIZENSHIP OF THE CLIENT. Our Law on Tourism is OUR law, and it is written primarily for the citizens of the country in which it operates. No need to engage in demagogy and try to "embrace the immense" .....
аватар Allsharm.com
2012201, Give a link to this law pliz because it's nonsense about Belarus, if there are new rules, then we will all be interested.
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