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I want to write a complaint about the Egyptian tour operator Joyse, sent Compass from Ukraine. My daughter and I unloaded huge suitcases through the window. Also a small child (1 year old) was with us. That's horrible
I want to write a complaint about the Egyptian tour operator Joyse, sent Compass from Ukraine. My daughter and I unloaded huge suitcases through the window. Also a small child (1 year old) was with us. That's horrible
Translated automatically from Russian. View original
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12 subscribers  • asked 2021-05-064 years ago
Answers  •  14
аватар ollennka
So write. There is a special section of reviews about travel agencies.
аватар mindguru
In this case, Joyse is the host. I doubt that employees of Egyptian travel agencies read forums in Russian. Yes, and loading suitcases through the window in Egypt is very common. If in every such case you write that it is horror ...
Comrades for the first time, probably. Still not used to it.
аватар ollennka
So not travel agencies will read it, but tourists who will draw the appropriate conclusions and will not go if the host is so lousy, they will choose a tour with another host.
аватар Gramm
Huh. Okay, through the window. We are now in Marsa Alam. Transfer from Hurghada is not a big minibus and the suitcases had to be brought to the roof, where they were somehow fastened with ropes)
аватар vezha2
There is no point in writing complaints on this site - the host does not read, the sender is glad that she sent tourists.
Themselves last year faced with the loading of suitcases through the window, though the driver and the manager were doing it. Everything arrived fine, the suitcase was not damaged, they added color to the trip
аватар alla.neshcheretnaya
Well, yes, buses do not always come for tourists and this is not considered something shameful. From our point of view, it’s not normal, from their point of view, you have too many suitcases and bags, If you sat down after tourists with a lot of luggage or you had a lot suitcases and bags - well, what does the receiving party have to do with it. They send a transfer for tourists based on the estimated baggage allowance, this does not always coincide with reality. Therefore, the fault of the receiving party is purely conditional: they did not specify how much luggage you and your fellow travelers have - but they don’t should do it.
аватар Gramm
And what does the number of bags from tourists have to do with it? The size of the transfer is selected according to the number of people. And if there was no space for luggage in the minibus, then no matter how much it was, they would load it through the window or onto the roof.
Yes, this happens often, but I don’t understand people who write here that this is kind of normal. The transfer should have a luggage compartment and not that's all)
аватар el2011
VanDollar to the suitcase loader when leaving the hotel - believe me, it solves all such troubles :). Our suitcase was loaded through the window in exactly the same way. Egyptians. Not we:)
аватар alla.neshcheretnaya
Gramm,
And what does the number of bags from tourists have to do with it?
The transfer should have a luggage compartment and not that's all)
Any vehicle is designed for a certain number of seats and luggage, you won’t argue that the automaker, out of a bad mind, will shove 10 seats into the bus and make a luggage compartment for 40 seats? the hotel is also calculated. No one will send a bus for tourists to the amount of 6 - 8 people. And, accordingly
a minibus will arrive, which, in addition to the estimated number of tourists, should include the estimated amount of luggage.
аватар super.mila2905
You just need to draw certain conclusions and take smaller suitcases next time.
Every time I am surprised when I see, for example, a family of three (dad, mom, child) with one small suitcase (well, everyone has a small backpack (bag) in hand luggage).
How do they do it? Do not take a bunch of things with you, at least a quarter of which, in the end, may not be taken out of the suitcase at all.
аватар tasynaf
Today we returned from Sharm (Join Up), there was also not a big bus and the suitcases were loaded through the window, packed in the back seats, the guide helped to unload ... we laughed and okay))
аватар Elenka08
Gramm, I also don’t remember which hotel we went to and which side we meet, but the suitcases were on the roof. I was really shocked
аватар Kasja23
In Marsa Alam, minibuses from Hurghada regularly carry luggage on the roof.
There, each diving and photographic equipment has a suitcase)))
аватар Alex714
Also for me - a curiosity, luggage in the cabin or on the roof. They always sent a "minibus" if few tourists go to the hotel and it is located away from the route of a large bus. It’s even interesting to load suitcases onto the roof, they always did it with a guide, if the driver was lazy, then 1-2 bucks always changed his mood.
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