Question about hotel Continental Plaza Beach & Aqua Park Resort 5*
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rest in the hotel
I read the reviews and just don’t know what to think, the hotel is really so terrible? Why is it given 5 stars??
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Answers • 27
I have tourists 3 times rested in this hotel, they were always very satisfied. We arrived 4 times in early November, they said that the service had deteriorated very much, there was no food, the rooms were shabby ... only the sea was left, and even then tourists from other hotels were brought to the hotel beach, so there were no empty places at all. They vowed there not a foot (
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3.5
answered 14 years ago
this is a nightmare! tell me, can the hotel still change our flight on December 16?
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answered 14 years ago
Read the contract you signed with the agency and talk to the manager.
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2.5
answered 14 years ago
well, she will say that all this is not true, you don’t need to listen to everyone. And if everything is bad on the spot, can you change the hotel in Egypt?
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answered 14 years ago
SW. rishes in Egypt, you can change the hotel, but at the same time paying anew the full cost of living in a new hotel. The amount you paid initially - no one will return. Try all the same to talk with the manager, if the operator allows you to change the hotel without penalty, then I think if the manager is adequate, they will help you solve this problem.
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2
answered 14 years ago
Why does he get 5 stars??
rishes You seem to be an experienced tourist, but you ask strange questions. The star rating of the hotel is not the state of service, the quality of food and service. It is the presence of these services. Those. the Plaza has a swimming pool, a football field, restaurants, a TV in the rooms, a private beach, air conditioning, a gym, etc. Accordingly, having the above points, he can claim to be a star. By the way, in order to become a 6 * hotel, it needs to have a helipad in addition to a certain list of necessary services ...
And the quality of the food and the presence of holes in the towels do not affect its star rating.
rishes You seem to be an experienced tourist, but you ask strange questions. The star rating of the hotel is not the state of service, the quality of food and service. It is the presence of these services. Those. the Plaza has a swimming pool, a football field, restaurants, a TV in the rooms, a private beach, air conditioning, a gym, etc. Accordingly, having the above points, he can claim to be a star. By the way, in order to become a 6 * hotel, it needs to have a helipad in addition to a certain list of necessary services ...
And the quality of the food and the presence of holes in the towels do not affect its star rating.
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2
answered 14 years ago
this year there were no tourists yet ... but in the past there were no complaints about it, except for the presence of a huge number of Italians ...
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answered 14 years ago
We didn’t like the hotel in Sharm this year, and the guide from Pegasus offered three options for free to choose from 4 * hotels that she led (only the transfer had to be paid), but because of the good beach, we stayed and didn’t move anywhere. For us, service is number three. 1-beach, 2-district, 3-service, which is always lame.
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answered 14 years ago
thank you very much for the answers! I’m not going there to watch TV, it’s just ours how they write and sign it, and you really start to doubt
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1.5
answered 14 years ago
Do not be upset in advance. Perhaps not everything is so bad - our vacationers can really spoil the mood. But very close (even without a fence) is the Continental Garden Reef Hotel. 2 years ago we rested there, everything is fine. And we walked around both territories, swam on both beaches (even in the bars they bought goods :))) - they say these are hotels of one owner. Maybe you can try to replay on the GSR? The best location is in buildings 1-4.
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answered 14 years ago
Talk to your agent, it happens that operators change hotels without penalty, provided that you stay on the same flights and dates. You need to look at hotels only for that special offer. according to which they booked their hotel, even if a new one came out and the price in it is lower (I can’t say in case the price has risen). And of course the cost of the tour should not be less, but it is better that it increases.
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1
answered 14 years ago
just got back a long time ago! don't go there!!!! waste of money!!!!
not a hotel, but a disaster - the service is just terrible, especially in the rooms and the restaurant!!!!!
not a hotel, but a disaster - the service is just terrible, especially in the rooms and the restaurant!!!!!
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2
answered 14 years ago
I don’t know what good can be found in this hotel, with the exception of the sea, but this is not the merit of the hotel. The service is terrible, the eternal queues at the canteen under the proud name of the restaurant, the stench, the cockroaches in the food (they found it, they didn’t even hear an apology), there is no animation at all, except that at the entrance to the canteen the animators hold back the queues ... Disappointed the hotel, now I know that there is and so I will be more careful in choosing. The hotel REALLY SUCK!
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½
answered 14 years ago
I came back from this hotel today and I love it! even more than a garden reef. I read bad reviews before leaving, I was nervous. but upon arrival it turned out to be not so bad. I want to say in what mood you are resting, which means that you will look for such advantages or disadvantages. I have never encountered rudeness. at the expense of animation, it is! People go out of their rooms and get up from the sunbeds. on the beach. dance lessons. volleyball, darts water aerobics in the pool near the sea. on the 3rd floor (where the reception) is the evening animation schedule for the week, don't be lazy, come and watch. in the evening and where. The sea is excellent. The food is normal. there are plenty to choose from. in 10 days, the line to the restaurant was 2 times (I ate on the 2nd floor) and everyone was seated very quickly.
some waiters bring mint for tea, help to bring a plate, a trifle, but nice)). everything worked in the room. the view was on a wonderful clearing. the birds are flying))).
some waiters bring mint for tea, help to bring a plate, a trifle, but nice)). everything worked in the room. the view was on a wonderful clearing. the birds are flying))).
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answered 14 years ago
It seems that you were resting in some other hotel, I rested in the high season (October) there were a lot of people, queues for the dining room (you can’t call it a restaurant) regularly, the waiters not only don’t pay attention to anyone, but also very untidy. Yes, and vacationers allowed themselves to go to breakfast and lunch in wet swimsuits and swimming trunks, which is also not very pleasant, all this once again speaks of the level of the hotel.
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2
answered 14 years ago
the fact that people go to a restaurant in bathing suits and sit down on a soft chair with a wet booty, this speaks first of all about the upbringing of a person, and not about the level of the hotel. At home, you probably don’t allow yourself this. And then you complain that they treat you badly. At the expense of the waiters, it’s not true! everyone is neat. everyone is in shirts and trousers. no one smelled bad. I repeat once again, whoever wants to see what they pay attention to.
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answered 14 years ago
thanks oksana for your feedback, I fully support you: whoever goes for what finds
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answered 14 years ago
Well, yes, in shirts (and what could they do without them?), dirty pants ... the laxity of the staff was amazing. Even leaving a tip, the towels from the floor folded back - what does this mean? about the level of the hotel? The last time we rested in Hurghada, at 5, there is nothing to complain about !!! and comparing the kitchen - two big differences, although the food is quite unpretentious.
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answered 14 years ago
Pay less attention to the little things. This is Egypt, everyone knows that the service there is lame. go there by sea! this hotel is like a good four, what do you expect from it? where the sea is good and the hotel, then the price is more there. if you don’t like it, go to the Caribbean! although our compatriots will break through the closed door there, go to the restaurant in a bathing suit, put food on a plate in the hope of eating a year ahead. and yell. and then hastily write complaints about how bad they felt.
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answered 14 years ago
I think for $ they can even without shirts))). pants are dirty ... drag huge trays with dirty dishes all day, and then wash the restaurant after breakfast, lunch and dinner, of course they freeze. though I didn't even notice. when I eat, I look into the plate, and when I talk, then into the eyes.
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answered 14 years ago
The hotel is just amazing! Were 5 days ago! It's just that on this site, the competitors of this hotel post only terrible reviews! We have been trying to post our wonderful reviews several times! But the moderators do not print them! Other hotels just suck!!! Trust me, everyone has seen it!!
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answered 14 years ago
we arrived on December 23 - it sucks, the waiters are just a herd of sheep, the food is just awful, the fruit is just oranges and chopped apples !! and is it 5 stars? REAL OUR RESORT!!
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½
answered 14 years ago
I agree with all the negative reviews!!! Arrived home on January 5! Those who write good reviews probably haven’t been in normal hotels or for the first time in Egypt! the room didn’t start without a dollar! !!!
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1.5
answered 14 years ago