The hotel is good, but the room is old and shabby

Written: 2 february 2017
Travel time: 1 — 8 february 2017
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 7.0
Cleanliness: 7.0
Food: 9.0
Amenities: 9.0
Requested a room with one large bed. The travel agency said that 100% will be, as indicated in the booking. Got a room with separate beds. The room is old. I chose the hotel, paying attention to the date of restoration. Nonsense. The room has not seen renovation. Today I went to the reception, I was offered to pay extra $ 10 per night. Wow. The safe didn't work at first, but they fixed it right away. You only need to charge your phone by turning off the TV. They promised to fix it. It's embarrassing to tears. I came alone with two small children, and the room was given on the outskirts, wifi around the room does not catch. Until you get to the restaurant, you can hang yourself. We have to go to the pool. It's only the second day here. I hope something will change. I will write a full review at the end of the holiday.
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