Обгадили всё впечатление Got the whole impression

I would like to say that the stay at the Sunrise Diamond hotel was the best vacation this year, BUT all the wonderful impressions of the hotel were SHADED on the night of departure from the hotel. When I had already handed over the keys and cards for beach towels and went to the bus, an employee from the reception comes after me and accuses me of stealing bathrobes, I explain that I had one bathrobe (on vacation I was alone with a child of 9 years old) and for a child there was no bathrobe in the room, and one "mine" hangs on a hook in the bathroom behind the door. He is negotiating with someone on the phone and says that there is no bathrobe. I said here is my suitcase and package - look for it. To such a reaction of mine, he waves his hand at me and says “good”, like go. He shamelessly humiliated me in front of my child, not to mention embarrassing me in front of the whole bus!! ! Later, on the bus, they explained to me that they just wanted to swindle me for money, and even if I went to the room and showed where I left the bathrobe hanging (and I was going to do this), then the accomplice with whom the employee from the reception had been talking on the phone all this time already took him out of the room a long time ago. But that didn't make it any easier for me! Just DNO!