The hotel is good, but there are flaws

Written: 3 may 2021
Travel time: 26 april — 3 may 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 8.0
Food: 7.0
Amenities: 6.0
I liked everything, except for the annoying moment.
Check out in the morning without breakfast, although the guide promised otherwise and at the reception they said that the guide had not ordered in advance from Anex Tour. Funny) 40 people, many with small children from the bus, were left hungry at the end of the morning. In hotels of a class below this is not allowed. So stock up on dinner yourself! On the trail. morning if early departure. Picked up from the hotel 4 hours before departure at 3.50 am, although it could have been much later. No one woke up, although again the guide from Anex said otherwise.
Conclusion: the hotel is good, but as you can see there are flaws, especially when leaving. I did not like the situation when leaving!
Translated automatically from Russian. View original