Relax at Laguna Vista Beach Resort

Written: 9 august 2021
Travel time: 25 july — 1 august 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
Led to good reviews and high ratings. We rested for 3 days in a standard room with a sea view, then moved to a bungalow with a garden view.
From the good points:
The hotel was renovated in March of this year. Large beautiful rooms, good plumbing, new furniture. Beautiful view from the window to the well-groomed territory.
I liked the pools, there are 3 days of swimming here. 1 child 40 cm and 2 adults 120 cm.
There are comfortable wooden sunbeds on the beach, near them there are screens that protect from the sun from the side.
The staff is friendly, especially the waiters and animators.
Was surprised by the alcohol. Good Heineken glass beer. The bars make delicious cocktails.
Of the minuses:
We arrived at the hotel at 7 o'clock in the morning, settled us at 1430, everything seemed to be according to the rules, but in other hotels we were settled much earlier, we had to wait a maximum of 2 hours.

We got at the reception to such a person as Omar, a very unpleasant person. It is impossible to agree with him, as if he tortured us for 7 hours on purpose. We talked with other people at the hotel, many of them have similar stories connected with Omar. There are no questions for the other guys at the reception. It left an unpleasant aftertaste.
All standard rooms have air conditioning above the bed. It blows directly on the bed, as soon as I did not twist and close the curtains, it did not help. The staff threw up their hands. The air conditioner blows very strongly even at the lowest speed.
In the bungalow, the air conditioner is already located correctly and does not blow on the bed.
Didn't like the food. Same. The grill is always burnt. Only lula kebab is delicious.
From seafood, fish, sometimes squid, a fish restaurant opens 2 times a week, where you can try shrimp, but the line is always huge. There are few fruits, grapes, apples, pears, oranges, melons, sometimes bananas appeared.
If you take a bungalow, be prepared that huge ants, one and a half centimeters in size, can live in your toilet.
The staff quickly poisoned them, but the smell of the product remained for several days in the bathroom.
The biggest negative for me was the sea. Pontoon about 500 meters. You go down to the sea, and there is a depth of one and a half meters and sand. If you need depth and corals with fish, then this hotel is definitely not for you! There is no such thing here!
The staff responds to requests for a very long time from 3-5 times or does not respond at all. If you run out of toilet paper, then be prepared to go to the reception for it.
Translated automatically from Russian. View original