Question about hotel Grand Oasis Resort 4*

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Tell. What to do?
I do not know what to do. Booked a tour to this hotel on 6.01. in Turtesse. Already paid. The husband cannot go. My sister agreed to go. Is it possible to change the data in the reservation for one person? Are penalties charged? The problem is that the operator starts working only from 3.01, and then in standby mode.
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5 subscribers  • asked 2010-12-3114 years ago
Answers  •  4
аватар lvenok
contact the agency where you bought the tour, they should help you, most likely they will rebook, because the tickets are not yet ready for departure, though they can take some% for this, but it all depends on the travel agency and of course the tour operator
аватар ira_podoroji
They will rebook without penalties, we had such cases, everything will be fine)) Happy New Year)
аватар koroshchenko
Thanks for answers. Reassured. Happy New Year everyone. Good luck and understanding with loved ones.
аватар HotLine
Formally - fines. In life - turtess always goes to meet in such situations without penalties. Changing the last name takes half a day (change the application, get a new confirmation from the hotel).
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