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ATTENTION! Azur Air flights have been canceled starting from 14:20 on 03/15/2020. Those who came to Boryspil are given certificates of cancellation of flights. Will the dates be rescheduled or refunds?
ATTENTION! Azur Air flights have been canceled starting from 14:20 on 03/15/2020. Those who came to Boryspil are given certificates of cancellation of flights. Will the dates be rescheduled or refunds?
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Answers • 18
who does not have an act, the question of postponing the date or the return of funds does not even raise. Go to the airport, take a piece of paper
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answered 5 years ago
well, they told us at the airport to apply with acts to the agencies.
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answered 5 years ago
It is possible to apply to agencies without acts.
Agencies know about the cancellation without acts.
Agencies know about the cancellation without acts.
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answered 5 years ago
they need confirmation that you will arrive on a flight with us at check-in from 300 passes. there was a maximum of 100 people.
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answered 5 years ago
And besides arriving at the airport, somewhere you can find official information about the cancellation of flights. I didn't find any information about it on Azur's and Anex's website. My travel agent Anex still hasn't responded. Departure the day after tomorrow.
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answered 5 years ago
Evgenija9, Until the day after tomorrow there will be a lot of new information.
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answered 5 years ago
tour operators need this paper to know that you did not fly away due to the fault of the airline if the tour operator did not officially cancel you. compensation
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answered 5 years ago
Azura's information is bad. But they said that everyone who had a quarantine tour was offered to reschedule the tour with the preservation of all tour parameters and without additional payments until September 10, inclusive, except for peak dates (for example, May holidays). But you should not contact the agex itself, but your travel agent through which the tour was bought.
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answered 5 years ago
Good afternoon! Tell me who has infa about Tez Tour ??? Booked an early booking in April from 04/04/20 Hurghada, the travel agent "Come with us" does not provide information on departures from 04/04/20
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answered 5 years ago
And they won't. Because your dates do not yet fall under the quarantine date. As soon as the quarantine is extended and your dates fall under it, your travel agent will immediately offer you a transfer
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answered 5 years ago
Tez tour (we had to have a flight by them) transfers but for the price online. You will be offered this or any other country at prices on the transfer date
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answered 5 years ago
Nowhere is it written in the contract about the need for such acts to return funds or postpone the holiday.
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answered 5 years ago
Someone requested a refund from Anex Tour In connection with the situation? How to draw up paperwork for a refund to minimize losses? Can someone communicate with a lawyer on this issue and can recommend the contacts of a good lawyer?
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answered 5 years ago
This situation for all TOs falls under force majeure circumstances, if your flight falls on the period of the declared quarantine and if you write for a refund, then you will not receive anything. If your departure falls on a later date, then the termination of the contract and the refund occurs in accordance with the terms and conditions specified in the contract.
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answered 5 years ago
