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Who faced with an excellent flight program, with a booked tour?
We paid for the hotel for the month of September from the Anex tour from Kharkov. And for two days now, it looks like they canceled flights from Kharkov, Lvov. They left only Kiev. They fly from Kharkov until June 18 and stop.
Calls to the travel agent have not yielded results yet - wait, we don't have any information yet.
Who faced similar? Time passes, money is not returned yet. We can’t start booking another tour, we don’t know how this will end ...
Calls to the travel agent have not yielded results yet - wait, we don't have any information yet.
Who faced similar? Time passes, money is not returned yet. We can’t start booking another tour, we don’t know how this will end ...
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Answers • 15
This has already been written about. You can change the city of departure with the organization of a transfer to Kiev airport.
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answered 5 years ago
Departure from another city is categorically not considered - health problems. For this, we take flights only from Kharkov, regardless of the favorable prices.
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answered 5 years ago
This is a sentence, there will be no compensation, I sympathize
There was once a transfer of arrival to another city. Lucky you were warned. Although for Kyiv this is an anomaly. They took the money
There was once a transfer of arrival to another city. Lucky you were warned. Although for Kyiv this is an anomaly. They took the money
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answered 5 years ago
Be patient. Maybe a glitch. It is highly unlikely that fat September will be canceled from Kharkov
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answered 5 years ago
"This is a verdict, there will be no compensation, I sympathize" - what do you mean by compensation? People just want their money back - otherwise it's a scam. If we are talking about moral damage - then you can forget about it.
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answered 5 years ago
Yes, they will return the money without problems. Even the join returns heavily in advance. Once again, there is hope that the anex redneck has not canceled flights in the season. System glitch or program clarification. Too early to simmer
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answered 5 years ago
Yes, apparently Kharkov was removed. Specially looked - the last flight from Kharkov on June 18th. And there the return is not to Kharkov, but to Boryspil.
We faced a similar situation last year. True, we had Join and Italy from Kharkov. After the cancellation, the money was not returned for 2 months. When the vacation time came, they took a burning tour for the amount of the debt. There were no problems with the second round.
In general, it is strange that Anex Kharkov removed. In my opinion, he flew to Egypt from us throughout the year. Looks like it has some problems.
We faced a similar situation last year. True, we had Join and Italy from Kharkov. After the cancellation, the money was not returned for 2 months. When the vacation time came, they took a burning tour for the amount of the debt. There were no problems with the second round.
In general, it is strange that Anex Kharkov removed. In my opinion, he flew to Egypt from us throughout the year. Looks like it has some problems.
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answered 5 years ago
Usually, if this happens, then through the TA notifies tourists and offers options for a solution. It is possible that they will fly on another air carrier, but there is no information, because it is far from September and they may not have decided on the flight program. Or maybe the flights themselves have not yet put down. In general, there may be variations on the theme, and if you are not told anything, this does not mean that you will be thrown. I book Turkey in advance (half a year or more) and when booking, the departure date is simply indicated. And for a month and a half, they already accurately voiced the time, but it was that the day was changed. Then they offered to choose a date. Don't worry, everything will be ok
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answered 5 years ago
Anex canceled the flight from Kharkiv to Egi for June-July for sure, they themselves wanted to fly from Kharkov, we are flying out of Kyiv.
Maybe something will change before September. But there is a lot of time, you can refuse the tour without losing money.
Egi on early booking almost never justifies itself.
Maybe something will change before September. But there is a lot of time, you can refuse the tour without losing money.
Egi on early booking almost never justifies itself.
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answered 5 years ago
From Kharkov, prices are kept ... last-minute and cheap tours, mainly in Kiev. And in Kharkov, you need to monitor and look for options in the process .... there are much fewer flights, and there are a lot of people who want to relax with a flight from Kharkov. I know from my own experience, because the flight from Kharkov is also a priority because of the children. Especially since September is a very popular and comfortable month.
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answered 5 years ago
But there is a lot of time, you can refuse the tour without losing money.
AllOverTheWorld
There is little travel experience, we don’t understand the intricacies of booking - that’s why we asked the question here.
The travel agency does not yet have a response from the tour operator regarding our departure. We want to understand what to expect.
From Kyiv categorically do not agree to fly. If it is really possible to refuse the tour, with a refund without loss, without waiting for an answer from Anex, we want to take the money and book another tour. After all, the exchange rate began to grow and until they decide to return our hryvnias to us, it may already be a completely different amount in $
I want to be calm that you already have a place to relax in September, and are not in limbo all summer, and then they will still return the money when everything you want is bought out.
AllOverTheWorld
There is little travel experience, we don’t understand the intricacies of booking - that’s why we asked the question here.
The travel agency does not yet have a response from the tour operator regarding our departure. We want to understand what to expect.
From Kyiv categorically do not agree to fly. If it is really possible to refuse the tour, with a refund without loss, without waiting for an answer from Anex, we want to take the money and book another tour. After all, the exchange rate began to grow and until they decide to return our hryvnias to us, it may already be a completely different amount in $
I want to be calm that you already have a place to relax in September, and are not in limbo all summer, and then they will still return the money when everything you want is bought out.
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answered 5 years ago
knyajeva, Anex can answer that there will be no flight for September, and in August again return the flight to Kharkov.
If it's not a secret, which hotel was booked for September and the cost of the tour?
There are returnable and non-refundable tours. Ask your TA.
I would start monitoring Egi for September in August, and not 4 months in advance.
Is it really a big discount for a good hotel.
If it's not a secret, which hotel was booked for September and the cost of the tour?
There are returnable and non-refundable tours. Ask your TA.
I would start monitoring Egi for September in August, and not 4 months in advance.
Is it really a big discount for a good hotel.
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answered 5 years ago