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Question about New Year's tours. Refuse or not?
Hello! We booked a hotel in Hurghada from 20.12. Yesterday we received an offer from TO to rebook the hotel for 19.12 (the date does not suit) Due to the current situation in the country, many refused tours and reduced the number of charter flights. We are at a loss .. What are you doing or did you ?Refuse or fly?
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Answers • 38
Boryspil and Zhuliany airports operate as usual. Few people refuse tours if it has already been paid for. And new ones are booked a little less often, especially with flights from Odessa and Kharkov. My opinion is go!
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answered 6 years ago
Your account contains Fastov, Kyiv region. where there is no VP
Charters in this case for Egypt were not reduced
What is the current situation, all these 4 years before you were not afraid of real hostilities 800 km from Fastov, the MH17 tragedy did not affect the choice of tours to Egypt, Turkey ...
Charters in this case for Egypt were not reduced
What is the current situation, all these 4 years before you were not afraid of real hostilities 800 km from Fastov, the MH17 tragedy did not affect the choice of tours to Egypt, Turkey ...
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answered 6 years ago
What are you saying, no one refuses, that's for sure. At first there was a little panic, and then all morning the moose and those who planned and already bought fly, and who else thinks, look chooses. Now, if we were talking about the period closer to the elections and immediately after them ... Yes, there may be questions .... I monitor the tour at the end of April .... And now I’m thinking .... And the new year is definitely everything OK. As for the offer to fly earlier, that's different... I think that your operator is Join Up or Anex... They often do this. We were postponed 4 times from the time of booking-purchasing the tour and directly the departure ... As a result, 5 minutes were left from the first day .... And the vouchers, taking into account this day, went and this day, respectively, went to zero. It was an anex .... So your transfer is in no way connected with the VP .... Although this may of course sound from the lips of the seller as a good justification for this moment.
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answered 6 years ago
moy_contakt, about the transfer - to the point! Anex also postponed us 4 times: we booked at 12-30, then the travel agent called back and said that now at 16-30, when the docks were taken away, it was already 19-30. We ordered a taxi for this departure time and while we were on the way (it's about 20-25 minutes without traffic jams), the time on the airport board was 21-30. Actually took off 22-20. The first day was completely "eaten"
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answered 6 years ago
If not satisfied, choose another date. Few refuse, now the prices are just super. A friend with her husband and child will fly out on 12/12/2018, over the past week the tour has fallen in price by 7000 UAH. Will redeem in the first days. And the number of charter flights was reduced because it is not a season, so every year. I plan for New Year's dates, while I wait, I will redeem in the 20th. If there is a desire, opportunities and planned, of course, fly. Have a nice rest)
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answered 6 years ago
Irishka54542, anex .. so I can tell you for sure that two more times, and maybe more, you will change the time of departure there and back, this is a quest .....
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answered 6 years ago
And we will rebook every time??? Time is not a problem, as long as there are no dates.
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answered 6 years ago
No, after you buy the tour, the day before departure you will be called back from the travel agency and informed about the change. If this will be...
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answered 6 years ago
Well, in fact, 19 and 20 are not so critical. After all, it could be December 20 at 0.05 .... and at 23.55 (this is how it was with us, I don’t even know which is better). Rebooking occurs only if one of the components of the tour changes - the hotel, the flight ... in your case, apparently the flight is different, perhaps another air carrier .... and it happens that when booking in TA they screwed up and offered to book a day for which there are no flights or already busy or something else .... there are a lot of options and now they are getting out offering other options. And here you can download the rights and choose a date that is more suitable for you - let them offer it.
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answered 6 years ago
Regarding the date 19.12, if you take Catholic Christmas for 7 nights, you have been to Egypt several times for Catholic Christmas and New Year, this is almost a mandatory surcharge for most hotels for a gala dinner. At Movenpick, we paid $150 per person for New Year's dinner (((
Specify if you will transfer to 19.12 a mandatory gala dinner on 24.12 or a mandatory gala on 6.01 for booking from Ukraine
Specify if you will transfer to 19.12 a mandatory gala dinner on 24.12 or a mandatory gala on 6.01 for booking from Ukraine
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answered 6 years ago
We paid for the New Year's Gala Dinner 193 USD 3 adults +1 children
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answered 6 years ago
On the issue of the vehicle, it is necessary to fly as much as running. And in essence, flights were cut off capitally. The off-season version is past. They always fly hard in winter because they are the only budget destination. Anex cut Hurghada in half only on rumors about VP, Sharm was also cut. Immediately the price tag soared and the gap is not visible. The old days, when the difference in categories was capital, have returned. You can still fly into the trash on a budget, but there are no previous balls. Anex helmsman on the trailer, the rest of the trailer. December at the price of October, I don’t remember such wildness. It remains to wait for the cancellation of the airspace and the restoration of the flight program, otherwise there will be no kin
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answered 6 years ago
You write "offered", "offer" ... Why on earth should you agree to these proposals? Either they officially cancel the flight and refund the money, or offer other options at no extra charge, or send them away with such offers.
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answered 6 years ago
TA puts it this way: “the tour operator suggested”, “we found an alternative with a surcharge” .... I have never been in such a situation. 11 a.m.) They write that the flight at 2 a.m. is unchanged. (But as for me, it’s still) Then they say that due to failures, MOT or a / c canceled flights and now hang out on other dates .. I can’t understand why should they pay extra? Yes, tours from 12/22 were more expensive than from 12/20. So we took from 12/20...
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answered 6 years ago
Well, since the flight on the 20th was not canceled, just fly on the 20th and that's it.
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answered 6 years ago
That's exactly what was canceled ((agreed to 22.12 with a surcharge
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answered 6 years ago
And in the contract, what is written on the topic of non-fulfillment of obligations by the travel agency?
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answered 6 years ago
In fact, if this happens, then everything was decided without any additional payments .... It was you who drowned
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answered 6 years ago
So I think that with a surcharge everything is somehow cloudy ...
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answered 6 years ago
We agreed to this surcharge, but the tour has not yet been redeemed, only a prepayment of 50% was made. They hurried us yesterday with the decision, due to the fact that there were few seats left on the flight. Well, of course, you will need to pay $ 100 more. But nothing in confirmation they did not send either a reservation or changes to the contract .. Tell me, should they send it? Or how?
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answered 6 years ago
I got confused... That is, the tour on the 20th was not originally purchased? Was there no agreement?
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answered 6 years ago
The tour was booked by you and, according to the terms of the contract, the initial payment was made and at this stage the package tour is booked. If the Operator changes the conditions (for example, the flight program is cut, then the transfer of tourists occurs with their knowledge, consent and without additional payments. Only in case of force majeure, we are talking about a refund of the funds paid or rebooking another direction, tour, etc. In your case, it seems that the tour it just wasn’t booked, otherwise, if the flight is canceled, then there’s no question of any additional payments, convenient dates are shaken with tourists and that’s all, but without additional payments and you had the right to insist on this. Read your contract carefully.
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answered 6 years ago
No surcharges? Even if initially the tour from 22.12 was more expensive?
Thank you all! Tomorrow I'll go to them to find out
Thank you all! Tomorrow I'll go to them to find out
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answered 6 years ago
Of course, it can be more expensive, but you chose your tour and booked it, and it’s not your question that for some reason your paid tour (albeit by 50%, but this is stipulated by the contract and you paid partially for the tour and officially booked it, and this means that when accepting money from you, the TA representative received confirmation that there is a place in the hotel, according to your reservation and there is also a place on the plane) suddenly cannot take place. If the contract was signed and the money was paid, then this situation is resolved amicably, if something has changed there, then there should not be any problems. If a TA employee screwed up, then let the employee solve this problem, but not at the expense of the tourist.
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answered 6 years ago
The contract should always be read, all these things are written there. And travel agencies, I see, become impudent every year ...
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answered 6 years ago
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