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Really no one has problems with the replacement of the hotel?
I have a negative experience of "rest" this year in Alanya in Turkey with Teztur + travel agency "Ay Da Tour" (Kyiv). The hotel has been replaced with an inferior one. You can look at reviews on Hedef and compare with Galery. After the fact, it turned out that Ai Da Tour is operating in violation of the Law on Tourism and the Licensing Conditions. How common are such options when vacationing in Egypt?
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Answers • 18
I went with the Tez tour more than once, there were no problems, and the Isg-tour travel agency also had no problems. I believe that everything depends in equal parts on the tour company and the tour operator. In your situation, the tour company is clearly to blame. Look for a tour company that will provide you with a dock. all necessary documents. Or look through friends who have already checked out any company.
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answered 17 years ago
Unfortunately, there are quite a lot of such cases. So you need to meticulously choose not only the hotel, but the tour operator, the sending, the receiving party. Complete all the documents, the signed bilateral agreement, and then, through the court or through the protection of consumer rights, challenge. Therefore, the more you get away with it, the longer there will be no normal tourism! Speaking of Tez Tour: they have the least of these problems...
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answered 17 years ago
I disagree about the operator and sending the side. We went through the Espresso Tour (Moscow) and the On-Travel operator. Through he-trev once flew without problems, and the agency "Espresso tour " generally considered before that as a home. If you have enough patience, read my review "Egypt 2007. Nightmare from On-tr and Espresso Tour". They not only changed the hotel to a lower class, but also paid for only a week instead of two. Such a nightmare has never happened to us, although, thank God, for the last 5 years I have traveled 2-3 times a year.
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answered 17 years ago
I beg your pardon. I made a mistake in my question. I had problems with Turtess, not Teztur.
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answered 17 years ago
TURTESS is a wonderful operator in Egypt, or rather the best, and after him "Pegasus Tourist ", go to Egypt with a turtess and you will see this, but most likely you had problems because of a travel agency that did not wait for confirmation from the hotel!?
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answered 17 years ago
Wow reservations. But hundreds of people have already looked at your question before your"I'm sorry ". In addition, you did not write in which of these two hotels you lived, and in which you were supposed to live. Therefore, we cannot assess the situation. And yet, for those who read these answers, major operators rarely change hotels. No one wants to have a headache with transporting tourists, changing fees, and fines. It is much easier to settle in the hotel that was bought.
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answered 17 years ago
Yeah .... The person who asks this question is interesting ... and his reservation ..... To be honest, there have never been any problems with Turtess or Teztur. It was once with Karya Tour, although I was warned by the travel agency, but I deliberately took the risk.
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answered 17 years ago
I made a reservation, because now I have one hope for Tez. And this year, many complain about Turtesse, they even say that they are already"snickering ". As for my experience with Tourt, the guides "leaked" in Hedef not only us, but very many. The replacement was unequal both in terms of services and the location of the hotel - it is located on the second line in a stone bag. The territory is practically non-existent. As far as I understand the situation, Turtess substitutes"not their own " company. Therefore, I am interested in reliable intermediaries.
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answered 17 years ago
TEZ, Turtess, violation of the Licensing Conditions, guides "leaked" in Hedef, "not their own" firms. I don't even want to assess such an attack on the tourist industry. Once again, it is MUCH easier for the operator to accommodate the tourist in the hotel indicated in the voucher. Mistakes happen, but large operators very rarely and usually through the fault of the hotel. By the way, the territory of the Galeri Resort Hotel is two times smaller than that of the Hedef Resort Hotel
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answered 17 years ago
thanks for the consultation
And I'm flying to Titanik on November 20 through the Tez tour
I was very worried that there was a check-in at the hotel.
And I'm flying to Titanik on November 20 through the Tez tour
I was very worried that there was a check-in at the hotel.
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answered 17 years ago
Dear Hotline, there is no need to be so nervous protecting corporate interests. By the way, I hope that you have read the reviews of the above-mentioned hotels. I don't need to talk about these hotels, because I've been to both. And then the so-called"mistakes "-is one thing, and outright rudeness and intimidation of tourists in violation of the Treaty-is another.
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answered 17 years ago
We had such problems in Egypt (Hurghada), we were settled in 3 * instead of 5 *, though only for one night, but still. Tour operator Anex Tour, EL Palacio hotel. November 2007
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answered 17 years ago
Dear MarSw, I did not answer you at all, but tried to correct the situation that you created in this thread. And then you are like a Jew in a joke who says to Abram: "Everyone knows that your daughter is a prostitute." And Abram replies: “But I don’t have a daughter at all, I have a son.” And the Jew says: "Who cares now." Read my answers carefully. I didn't write that Hedef Resort Hotel is better than Galeri Resort Hotel. I just corrected your disadvantages of Hedef Resort Hotel (“the territory is practically absent”)
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answered 17 years ago
Regarding Anex Tour. I wrote everywhere - from large operators. Not all operators are large and reliable. And I will not stand up for Anex. Read in the previous threads - I wrote what you need to pay attention to when buying a tour and how a competent travel agent should behave.
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answered 17 years ago
Hedef is designed for 1100 guests, and Galery for 500. Due to the two interconnected buildings, the territory is supposedly larger. The territory of Hedef very compactly includes a hotel, two swimming pools, two bars, an amphitheater. All this is surrounded by a metal fence. There are no green areas at all.
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answered 17 years ago
Dear colleagues! Ai Da Tour welcomes you!
If you are interested in the truth about this case, you can call our office directly to Gen. director and she will tell you about it. The replacement was the fault of Tour Tess and this is practiced by almost all major tour operators in the summer season. I flew from this operator 6 times to Egypt and 2 times to Turkey and I have never changed hotels. But such cases happen and not a single agency is insured against them.
If you are interested in the truth about this case, you can call our office directly to Gen. director and she will tell you about it. The replacement was the fault of Tour Tess and this is practiced by almost all major tour operators in the summer season. I flew from this operator 6 times to Egypt and 2 times to Turkey and I have never changed hotels. But such cases happen and not a single agency is insured against them.
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answered 17 years ago