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Today we received a letter that we are obliged to pay for the treatment of a child in Hurghada. We rested a year ago, the treatment was covered by insurance, the insurance company is not bankrupt. How to be?
Today we received a letter that we are obliged to pay for the treatment of a child in Hurghada. We rested a year ago, the treatment was covered by insurance, the insurance company is not bankrupt. How to be?
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15 subscribers  • asked 2016-12-308 years ago
Answers  •  56
аватар kara77
And from whom did it come?
аватар karo555
From a certain Kiev representative of the Egyptian clinic, where we really treated a child with a bronchitis attack a year ago. The case was insured. The VUSO insurance company called the doctor to us and guaranteed free service at the clinic. The representative wrote that they did not transfer the money. They gave us 7 days to pay off the "debt", and in order to deal with the insurance we have to wait until the end of the Christmas holidays (((
аватар ollennka
Well, wait until the end of the holidays, what other options.
аватар Avtomaxxx
In my opinion, this is some kind of scam.
And what will happen if you send these representatives ... to deal with the insurance yourself?
аватар ollennka
I don't understand what to worry about either. Let them make an insurance claim.
аватар karo555
My tour operator, who sold the ticket, has already submitted an application to VUKO. Holidays, all weekends. And then they guessed exactly - for more than a year everything was fine, but here they send letters on holidays. It looks like some kind of scammer. At the same time, they didn’t send me any confirmation that they applied to the UK and they refused them (((I don’t understand. And I won’t know who to ask, all the lawyers I know are on vacation. You have to pay, for a minute, 525 dollars. In case of non-payment, they threaten with sanctions
аватар kara77
Without a court decision, no sanctions can be applied to you.
аватар ollennka
Ay, don't panic, what other sanctions. You'll figure it out after the holidays.
аватар kara77
But this is a complicated process, Ukrainian courts cannot consider cases that took place in other countries. And as I understand it, they did not apply to the Egyptian court
аватар karo555
It's hard to say where they went there. We had a ticket, insurance was issued, everything was official. In theory, there should be no claims against me. But something is not calm, the girl from the travel agency has not even heard such precedents
аватар Slav1
Because of this, I am afraid to go to Egypt. It seems to me that due to the outflow of tourists, they began to earn money on medicine.
More than once in the media there were stories where people complained that their condition was worsened by a specialist in order to shake out insurance more. Yes, and worthless Egyptians are people in the majority. In your case, this is a 99.99% divorce. These are the guys who won't let go. If they were indebted, they would have raised the high immediately, and not IN A YEAR. Under no circumstances pay anything. That’s why it’s calculated that the weekend in the insurance, it’s difficult to find out everything + they know that there are such cockroaches - not to have debts for NG - so they count on a chance - that you will freak out and pay.
So there is no reason to worry.
аватар Slav1
Did you read the "Kyiv representative of the Egyptian clinic"? And when did the Egyptian clinics become so cool with us - that they have their own representative offices? I now think that it is not a fact that legs grow from Egypt. If the "representative" calls and collects, you will say that you will write an application for extortion. Maybe someone stole the insurance base
аватар karo555
Slav1, thanks for reassuring me. I am concerned that the letter contains my data, the data of my child, the date of our stay in the clinic. Letter on 4 pages. They are frightened by going to court and going to the embassy. Scary written.
They helped the child with dignity, everything was fine. They brought me and took me to the hospital. They didn’t take the money when I offered, they didn’t issue an invoice, they said that everything was covered by insurance. And here is such a surprise
аватар agent_borabora
Divorce. Think holidays.
аватар ollennka
Hoho, contacting the embassy)) strongly)))
аватар karo555
Yes what there about holidays. I already owe 525 dollars to someone, I'm just in shock. I have a ticket for 4 people a little more expensive then. About the razvodnyak, I hope that the base was taken away. It clearly shows both the insurance number and our data. There is even an invoice for services.
аватар ollennka
Three people have already advised you to calm down and wait for the holidays to end. But if you stubbornly do not spare your nerves, continue to panic.
аватар Slav1
Yes, they won’t lift a finger until they get some money, which is why insurers work around the clock. The insurance paid the money on the same day, at the same hour - otherwise they would have put you out the door.
Only their clinic or our insurance company has such personal data.
It is embarrassing that the letter is not with an Egyptian stamp, maybe one of the ex or insurance employees is so sick. Write to Facebook - the page of the VUSO. They respond promptly there.
But again, you have nothing to worry about. Let the scammers worry.
аватар Slav1
ollennka, to be honest, such a letter would also strain me))) When you realize that there is no debt, and even if there was - figs they will knock him down in Ukraine (and a lawyer will be more expensive for them than 500 USD) but still such "letters happiness" are not pleasant.
аватар Olgaolga153
Congratulations! You are faced with a new form of divorce!
Extortionists most often rely on this: to scare them harder, so as not to give them time to come to their senses.
You can send them... to court. If the case is insured, then all claims to the insurance company. They should be dealt with, not you. If the insurance had not covered the cost of treatment, you would have been notified immediately, and not a year later.
Celebrate the New Year calmly and do not take any nonsense into your head.
аватар vegastarlove
Don't pay for anyone. And stand to death! If they want to sue, let them sue. Moreover, if the insurance hadn’t covered the treatment, they simply wouldn’t let you out of Egypt back then, and now a year later their train has already left, yes-)))
аватар Advokats
As a lawyer, I'll tell you that this is a scam. Happy New Year to you!
аватар karo555
Advokats thanks, reassured)))
аватар cgistalker
Usual Egyptian divorce, just ignore the letter.
They waited a year and gave 7 days, somehow it does not converge.
When the insurance company opens, send them a letter and that's it.
аватар Apyatka
Insurance companies work on holidays and weekends.
аватар karo555
I can’t get through: pleasant music plays all the time and they say that there are no free operators
аватар Apyatka
karo555 Are you calling the number on the card?
аватар Apyatka
Go to the site http://vuso.ua/ there and you can order a callback, and there is an online chat.
In any case, do not be nervous, even if you have a period of only 7 days, and on weekends you will not be able to contact the insurance company, January 3rd is a working day for everyone.
You can also consult with lawyers on the forum http://www.urist.in.ua/index.php
аватар karo555
Yes, I called the number on the card. Already on their official page the question was asked, but so far they have not answered. I got through, they said that after the holidays they would turn, on the 3rd.
аватар tam777
I work for an insurance company. Do not pay until you receive confirmation from the insurance company. What was your assisting company? Find her number, call and find out. They work around the clock. Name the contract number, full name, country, dates, hotel. You will be told what to whom and how much they paid. We have had cases when medical institutions erroneously billed clients.
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