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The tour to Egypt was canceled, the money is not returned, is it possible to go from another operator and set off that money for the tour? Answer who knows.
The tour to Egypt was canceled, the money is not returned, is it possible to go from another operator and set off that money for the tour? Answer who knows.
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14 subscribers  • asked 2015-11-209 years ago
Answers  •  60
аватар Oleksij
Didn't you just try to change the city of departure and fly through Kyiv or Minsk? If your operator flies from Ukraine or Belarus.
аватар orhideya21
Where is the logic? If that operator does not return the money, how can they be credited to another operator?
аватар Kitten7
Why ask here? Ask the person who received your money. Such situations have already been covered 100 times in television and in the press, in connection with the events that have taken place. Nobody will return the money. Understand once and for all, if you paid for a tour to any country in the world, then you need to pray to God that everything goes smoothly. Because water does not flow back and forth. And getting money back from tour operators is from the realm of fantasy. I'm sure you were offered another country instead: Turkey. Cyprus or Tunisia. If you have additional funds, then, of course, go to Tunisia. The sea is cold there now, however, as in Egypt. But there is an excellent thallas therapy. Pamper your body, or treat your veins, or try to lose weight - it depends on which program you choose. You won't find this anywhere. All SPA salons are not quite the same. Thallsotherapy centers in Tunisia are among the best in Europe. And if there are no funds for this, then even Cyprus, even Turkey - everything will fly less than to Africa.
аватар Kitten7
Free alcohol is poured everywhere. What are you interested in now in Egypt? The sea is cold. Enter - somehow force yourself, and exit - it's just violence against the body and goosebumps. I flew from there on November 3rd. Even then, it was unpleasant for me to swim there. Why are babies being dragged into such cold water? This is a mystery to me. We have many adults, with fat on their sides, and then the last days they only sunbathed. The water was so uncomfortable. I myself will not go to Egypt even in October. I am not a walrus.
аватар Oleksij
You seem to be out of luck. Usually now in Egypt the sea is very warm. It's even too hot in October. Here in April, yes, it's hot outside, and the sea is cool.
аватар klarrra
there was a new year tour from December 28, canceled, this operator only has Egypt and Turkey, it’s somehow cool to go to Turkey for the new year, it was in November, it was hot, why ask here? well, sorry ......
аватар andreyvip
It is better to seek a compromise with the operator, while the emotional situation is on the side of the tourists. Our current situation has no legal basis. After all, only flights were banned, and being in the country itself is still not considered dangerous. All arriving tourists rested peacefully. Neither the evacuation nor the ban on visiting the country was officially announced. Even now, you can take a roundabout way to go on vacation to Egypt.
Try to either change the place of rest, although it will definitely be with an additional payment, or try to freeze the money under a separate agreement with the TO and fly later. Just be careful about the new contract, since it is impossible by law to prescribe the currency in the contract, and the exchange rate will obviously not change for the better over time, then you should not have the cost paid early, but the duration of the rest, the name of the particular hotel, the composition of the vacationers , room level, type of food, transfer, etc.
аватар andreyvip
And the operator, of course, must partially return the money, but how much - he does not refuse to fulfill his obligations. When you go to court, you will definitely win, but when and what compensation you will receive is a big question. I am 100% sure that the operator will certainly declare in court that he has already paid both the hotel and the airline and incurred other expenses. And he will certainly say that he recognizes your appeal to the court as lawful. And then, depending on your agreement with the TO, the court will oblige you to compensate for something, but how much is the question. In addition, no one can force him to pay you this money in one amount and immediately. After all, they can return 1,000 a month and you won’t find fault with them, they don’t shy away, they pay as much as the current situation allows.
And all this is possible provided that TO does not really go bankrupt earlier.
By the way, with a high probability, from 01/15/16 a decision may be made to ban visits to Tunisia. In what format this will be done is not yet clear.
аватар klarrra
thanks andreyvip for the advice, with the return of the horror of course, although we have 40 days, a silent scene .....
аватар Oleksij
What is the operator anyway?
аватар ollennka
The only option so far is to take a replacement tour to another country from the same operator.
аватар klarrra
brisco operator, they only have turkey
аватар Slav1
Buying a tour from one operator and requiring them for a tour from another operator is insanity.
It's like buying boots in one store to carry them to build for 14 days in another.
You can change the country BUT ONLY WITH YOUR OPERATOR.
аватар klarrra
don’t tell anyone, but the agent told me just now that you can change the tour to another country with another operator, and what would you do if your operator does not have a choice of countries ?, you would probably look for ways
аватар orhideya21
So if the agent told you so, change it. What then is the meaning of the question here, if your agency is already ready to do everything for you?
аватар klarrra
the meaning of the question is in the exchange of opinions and experience in a constantly changing situation and fishing out grains of useful knowledge from the stream of crap
аватар orhideya21
You ask Is it possible, knowing already the answer of your agent, yes. Whether the agent is willing to do it on the sly or not, then take the opportunity to save your money and vacation.
If the agent intentionally deceives you, then we will not help, unfortunately. Everyone here says it's not possible. I doubt that other agents here will deal all the cards right now, that this is possible. I understand that no one wants to return anything to you without going to court? Then there are two ways out: either lose everything without a trial, since you don’t want to go to Turkey, or take a chance, trust the agent and take another country from another TO.
аватар alex45
There may be an option that TA has a good relationship with the tour operator for whom he made these vouchers, it is quite possible that he has not even sent money yet and they are spinning with him. TS didn’t write in my opinion, does he already have a contract in his hands or not? If there is no contract, then there is still no contractual relationship and TA can easily buy a tour from another operator and fulfill its obligations to you.
In general, klarra, in order not to write "crap" to you, you need to more accurately describe the situation you are in, then you will receive in response not a crap, but more correct answers. After all, no tour operator is responsible for the actions of another operator and will not do this. And no travel agent can do this.
And one more thing. Until the end of December, there is still a month and a half, and if you had an agreement in your hands, then it stipulates everything that you can do to return the vouchers, return the money with the loss of part, replacement, etc. I think that the agreements You are not. And from here your "labuda" is in question.
аватар orhideya21
As you correctly wrote, that clear answers need clear questions.
аватар Kitten7
Oleksij
Why am I not lucky? Do you want to convince me that in Egypt in late October - early November the water will be like in the Emirates, 29 degrees Celsius? On all sites it is written that the water in these months is 25-24 degrees. I did not hope for hot water, but still - not for the same dubak. And I wasn't the only one who was cold. A lot of people just got burned. There was no desire to force themselves for bathing.
аватар Kitten7
Before taking a tour, you need to read reviews on the Internet about who you are going to buy it from. Briscoe, Polar, Intravel Tabletops, Gold Travel are resellers. It is very risky to buy from them. Buy from large tour operators and, in return, they will offer more than one Turkey.
аватар Kitten7
You were told that you can change the tour to another country - because they are the resellers. A little patience, a major tour operator will throw off their remnants of tours. They will buy them and replace everything for you.
аватар Oleksij
mangoman69 The Red Sea warms up to 30, and this is the maximum, only in August. 25 degrees is a great temperature for swimming, actually :))) Yes, if you are diving, it is better to wear a light wetsuit, and swimming trunks are enough for snorkeling :) 29 this is no longer the sea, but jelly. When you wrote that the sea is cold, I thought that it was 18 degrees :)))))
аватар alex45
What's with the dealers. I don’t know tour operators who sell their own travel product on their own, as a rule they work with travel agencies that are intermediaries and it’s not risky to buy from them if they are serious travel agents. They have their own guaranteed percentage of sales and do not deal with divorce. And we know one-day firms not only in tourism.
аватар Oleksij
The travel agency sells the product of the operator to you, if there are problems, you can contact the operator. We do not have an operator in which the author of the post bought a ticket, apparently this is a small, local operator. If it were Tez Tour, you could just try to change the airport and country of departure and fly safely.
аватар alex45
I never understood when people write that water of 24-25 degrees is dubak. Yes, I understand that each person has his own temperature threshold of perception, but 25 degrees is comfortable. Another thing is that cold winds blow in Egypt in autumn and winter and the upper warm layer of water is driven away from the coast and the water near the coast is often cooler than further into the sea. But this happens even in the summer in the Crimea.
аватар alex45
Namesake, what is a "small, local operator"? I do not know such. Did you sign a contract with one hotel in Egypt? Rather, it is a "small, local travel agent" who, under the guise of current problems, wants to put shoes on a tourist.
аватар Oleksij
Five times I was in Egypt in November. Once in the evening they put on warm jackets, yes. More often we were lucky and even in the evening we could sit in a T-shirt, but the water was always good. But in April or March, there may be surprises with water. Well, for those who travel to Egypt in July, I have nothing to say ..... I can only smile :)
аватар Oleksij
By local, I meant an operator that works, let's say, only in Russia. The fact that it will be small at the same time is, of course, conditional :)
аватар Kitten7
I was in Turkey in October. There are no winds like in Egypt, but the water is +25. And I still don't feel comfortable swimming there. I feel good with water 29, and air 30-32. It was in the Emirates in November that I had such a rest. I really liked it. And Egypt in late autumn is my mistake and money down the drain. But in the evenings they just went without jackets, in T-shirts.
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