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Has anyone already used deposit money for an unused tour? How long does it take to transfer money to a new booking?
Has anyone already used deposit money for an unused tour? How long does it take to transfer money to a new booking?
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11 subscribers  • asked 2020-06-185 years ago
Answers  •  55
аватар moy_contakt
This is happening very quickly. Everything is as usual. We chose a tour. Travel agent book it indicating that full or partial payment by deposit. You won't really see any difference. Then comes the confirmation of the hotel and everything. My situation is more complicated. I didn’t freeze anything and transferred all the money from three rounds to 08/30/2020. But I want to go on vacation, so yesterday we rebooked for July 29th.
аватар bassguitargirl
It all happens quickly, within a day. And I feel that I will have to reschedule the tour from Ktchbrya for the second time (((
аватар moy_contakt
It’s not just that I postponed it early from the end of August .... I feel that surprises are being prepared for us again and remembering how we were sitting on our suitcases on March 14 *departure was on March 15 at 1 am) and the flight did not take place, because Kharkiv was closed .... very we hope to slip ..... but looking at the situation, I'm afraid that it may not work out this time either .......
аватар valle-ed
I rescheduled for August 5, confirmation of the hotel and that's it.
аватар agent_borabora
Funds are transferred by Coral, Anex and Tui at the moment for 30 days.
аватар moy_contakt
agent_borabora cannot be 30 days old. Because the terms of use say that the tour must be booked no later than 14 days before departure (I think everyone has it, but I won’t say it), that is, the hotel is selected, it is confirmed and in fact it’s the second thing when the money is transferred, if the TO confirmed the transfer . I think that this is more of an internal matter.
аватар nataha33
moy_contakt, Coral directly transferred money to me for 3.5 weeks. Those. confirmed the new application immediately, but it had the status "unpaid". My travel agent regularly called the accounting department, but she was told that there were too many transfers and they were not on time.
аватар agent_borabora
moy_contakt , I don’t know about your conditions, but the conditions of the operators do not say anything about 14 days.
And the question was about the transfer of funds, and not about confirmation.
аватар moy_contakt
nataha33, I think that time did not support you, and therefore the accounting department was in no hurry to do this. I rescheduled the tour literally the day before yesterday for an earlier period and I’m not going to get into the details of paid or not, I should have been on the third trip booked back in October at that time, and my money is hanging at TO. Therefore, tourists should not particularly worry about whether the accounting department manages to transfer money or not, maybe it will be in time and I don’t agree on this .. I received confirmation that the hotel was confirmed and everything is ok. You will be given a package of docks for your tour a week before departure, and it is possible that the money will be thrown on that very day, but you should not be worried about offsets between the hotel and TO. They will figure it out, because your money was paid much earlier. So don't be nervous. Everything will definitely be ok here. Well, as for transfers, there was a very stressful period when there was one quarantine, then an extension and a bunch of applications. Now I think that they will carry out transfers as they are urgent.
аватар moy_contakt
The condition for using deposit funds was that payment was made at least 14 days before departure at the teztour, joint up, mine for sure TUI - it meant that it would not be possible to pay for the burning tour with deposit money, it was necessary in advance, most likely precisely because of the time to make the payment. Although this is my second transfer (I first transferred all the money at the end of August) and everything was processed for me in a week. Now it has been postponed to the end of July, but there is definitely no payment yet, because the transfer was made the day before yesterday in the evening, yesterday the approval came. Let's see when the payment goes through. But it's still almost a month and a half, so you definitely shouldn't panic.
аватар nataha33
Did anyone sign the "Additional Agreement " during the new booking?
I have one very unpleasant point in this agreement: "The parties agreed that since travel services are booked under special conditions, in any case of unilateral refusal of the Tourist from the confirmed Order, the amount of actual costs incurred by the Tour Operator is 100% of the tour ".
аватар moy_contakt
this means that the return of these funds is not provided in the cash version, only by the tour during the specified period. otherwise you lose all that money.
аватар valle-ed
moy_contakt,maybe this means that if this time you do not use the tour for whatever reason, then goodbye?
аватар valle-ed
When I transferred, TA sent me screenshots that it was partially paid, since there was a payment of 30%. I don’t understand what terms you are talking about in the accounting department.
аватар moy_contakt
valle-ed, this means that you must use this money within the period specified in the contract (until some 2021), you can transfer it (I actually transferred it twice before the deposit, then the third round was added when I realized that no one would fly in June either and after that we went to the deposit.after I booked the end of August and now postponed it to the end of July and I have the full cost of 3 tours, one was paid for 100% and the other two for 30%.I do not exclude that there may be moments in each case, but I have no problems and if something goes wrong again, I will transfer it again or to a deposit.....
аватар valle-ed
moy_contakt, I understand, it means it's good that you can transfer it.
аватар moy_contakt
The main thing for this money is that you cannot cancel the tour and demand that you return the money. Otherwise there will be 100% penalty. This is what is meant. It is clear that you don’t really want to transfer it several times, and first of all this applies to travel agencies, because they don’t get anything for this work, and there is correspondence with TO and all sorts of fuss with pieces of paper.
аватар 0676307776
From Monday we start booking a new tour. We chose the date and the hotel. I will inform you how everything is going, maybe it will help someone else.
аватар moy_contakt
0676307776 you specify that you have a really non-standard situation. Transferring money from one TO to another TO .... as far as I know, but for me and those who faced rebooking and transfers, everyone had a condition that the tour can be booked exclusively from the TO from which the tour was originally purchased. You are talking about booking a tour from another TO and you are promised to transfer funds. Good luck that everything works out!!
аватар zolyshka111
moy_contakt, here the whole forum already knows that you have paid money for three rounds since October. Lord, fly already at least somewhere, we will all take a little rest from you and your know-it-all.
аватар zolyshka111
And the tourist should be very concerned about the fact of transferring money to the accounting department, since it is possible to spend the night under the hotel upon arrival.
аватар moy_contakt
zolyshka111 would have flown with pleasure and planned to travel further, but don’t you know, planes don’t fly now. You somehow familiarize yourself with the situation in the country for freedom. And at the expense of the receipt of funds, I repeat, the author wrote to me in a personal message and his situation is not just non-standard, but also possibly questionable.
аватар zolyshka111
Airplanes fly, look at the online scoreboard in Boryspil. You can also get to Kyiv from Kharkov without any problems. There would be a wish
аватар moy_contakt
Dear zolyshka111, we are not discussing Kyiv here, if suddenly you don’t know)) They don’t fly to Egypt yet.
аватар Vika284
"you can spend the night under the hotel upon arrival" so such cases were without the situation with coronavirus, and even 100% payment and confirmation of MOT
How to find out for a simple tourist whether TO transferred money to the booked hotel for this tourist?
Information from my_contakt is 1000% up to date. Not everyone reads the leading old questions and answers.
аватар 0676307776
Yesterday evening and today the whole day I was in touch with the owner of the travel agency and the manager. They contacted the tour operators despite Saturday. The situation is not very good. With the beginning of some kind of booking movement, tour operators primarily book for real money. to the money on deposit. There are no instructions from the management to transfer deposit money for a new booking. Also, previously postponed tours for July are still ignored. We are waiting for Monday.
аватар 0676307776
The announced opening of Egypt is still in question. Only Coral and Joyne have tours from July 1. Tez from Kyiv from 14, and from the Dnieper from 23. Tui from July 17.
аватар zolyshka111
Tours only for real money! Well done TO however, cunning, although logical in principle. In general, Mavrodi's work lived, lives and will live. Now they will again cut money from "realists" and dreamers and will feed them with transfers.
Our people still do not understand that this year, at least, it is not worth planning and buying tours abroad in principle, since this is a continuous field of miracles with Pinocchio.
аватар valle-ed
zolyshka111, and transferring to the next year is an even greater field of miracles.
аватар zolyshka111
Valle-Ed, reschedule purchased tour or vacation?
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