A good hotel for a moderate price

Written: 10 january 2025
Travel time: 20 — 24 november 2024
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 4.0
Cleanliness: 8.0
Food: 7.0
Amenities: 8.0
Hello, dear friends, like-minded people and travelers!
I want to share my impressions of my 34th holiday in Egypt. Stayed in Marsa Alam at Dream Lagoon Aqua Park & ​ ​ Resort 5*, all inclusive system. I moved to this hotel from another hotel for 3 days, and it was absolutely the right thing to do, it saved the rest of the vacation.
I arrived at the hotel by taxi in the afternoon. At the reception, I explained that I had changed hotels, there were no problems, I was greeted very kindly, and checked in immediately. The room is on the second floor, with a view of the courtyard with plants and an artificial river. The room is cozy and comfortable, in European style. A lot of wood, 2 beds, bedside tables, a table, huge wardrobes, mirrors. Water and cosmetics are regularly replenished. Among the minuses - the shower cabin leaked a little. Light insulation and sound insulation are good, it was possible to sleep normally. There is a small balcony, entwined with flowers, on it a table and 2 chairs. Birds are singing in the morning. The cleaning is excellent, they also spun swans out of towels.

The territory of "Dream Lagoon Aqua Park & ​ ​ Resort 5*" is very large and green, there is a place to walk (in general, there are 2 more hotels nearby that make up the Lagoon View Hotels hotel complex). The style of architecture is oriental. There are a lot of plants, they are taken care of, many colorful flowers and cacti plantations, there is an artificial river and many pools. I didn't get to the water park in the nearby hotel, because there was very little time left for rest. The interior of the reception desk is very stylish, oriental and interesting.
Food is a strong point of the hotel. There are several restaurants. The choice of dishes is not very large, but everything is prepared deliciously. Snacks are prepared in the bars: potatoes, hamburgers, pizza and others. Staying hungry is simply impossible. There are no long queues for food. Waiters bring drinks.
There are also several all-inclusive bars: on the beach, outside the reception, near the pools. The selection of alcoholic and non-alcoholic drinks and cocktails of normal quality is large. I was pleased to have good coffee.
Service is not a strong point of the hotel. Unfortunately, there were those employees who spoiled the impression. I will give examples. Once we came for dinner late, closer to the end of the restaurant. In Egypt, this is quite a common phenomenon. In this case, in other hotels, employees served the guest until the declared closing time of the restaurant, then began cleaning, and late guests calmly finished their dinner. At Dream Lagoon Aqua Park & ​ ​ Resort 5*, they literally took away our drinks, poured them into plastic and literally began to demand that we leave the restaurant. This is very unpleasant, and in 34 visits to Egypt I see this for the first time.
The animation in the hotel is active but unobtrusive, which is great. There are daytime sports entertainment and evening shows and competitions. There is a disco.
The beach is very large, 700 m, well equipped. A sufficient number of sunbeds, screens from the wind and umbrellas. There is no need to take sunbeds, there are enough for everyone. There is a bar on the beach, they cook pizza.
Sea.
Near the hotel there is a huge lagoon of incredible turquoise color. The entrance to the lagoon is sandy, the sea is very shallow. There are no corals or fish near the shore. Small children will like this sea. Adults have to go to the depths for a long time.

Snorkeling is the number one priority for me on vacation in Egypt, I am a very experienced swimmer and love to shoot and edit videos of the underwater world of the Red Sea. At a great distance from the shore, behind the buoys, I did find several coral islands. Unfortunately, the color of the coral is gray, not colorful. But sea creatures are present: a very cute green turtle was resting on one coral, 3 turtles at the same time on another. It was very interesting to observe the relationship between the turtles, who could not share the same coral. Met a huge scary barracuda. Very beautiful shoals of platax. Found a couple of huge sea anemone plantations with an incredible number of amphiprions ("nemo") in them.
The underwater world of the hotel is not rich and bright, but if you swim far, there is something to see.
I will highlight the service on the beach separately. There were several lifeguards on the beach, traditionally in Egyptian hotels they are specialists in the flora and fauna of local bays. I turned to them for advice on where to sail to see something interesting. One rescuer didn't speak English at all, another said he could show me everything himself for 10 euros. When we found the turtles on our own, a lifeguard arrived in a motor boat and began to rudely demand that we swim to the shore, because it is dangerous here. Although the depth was up to 3 meters. There were also people near us who also hoped to admire the turtles. The lifeguard began to swim in a circle in the boat among the swimmers, interfering with them and creating a dangerous situation. He started taking pictures of us and threatened that if we don't swim to the shore, we will have big problems at the reception and we will be kicked out of the hotel.
It was very unpleasant. He could, on the contrary, help the tourists, just stay on the boat next to the swimmers and watch them so that nothing happens, and give help if necessary.
Excursions: For my birthday, I bought an excursion to Sataya Wild Dolphin Cove. It takes 1.5 hours to get to the port of Hamata from the hotel, then we went by yacht to the south. There were many dolphins in the bay, we were lucky enough to swim with them for a long time. The dream has come true!
Let me summarize: the vacation was not expensive, so my requirements for the hotel are not very high. The hotel is very green and beautiful, the color of the lagoon is incredible. If it were not for some problems with the service, then for such a price, the holiday could be considered excellent. Managers should do serious work with the staff. I recommend the hotel for families with children, for people who like to swim and relax in pools, who like to eat and drink well.

However, those guests who come to Egypt to admire the unique underwater world of the Red Sea should look for another bay.
Have a nice rest everyone, there will be questions, write, I will answer!
Translated automatically from Ukrainian. View original