Отель хороший персонал ужасный Hotel good staff terrible

People be careful! They steal in the rooms, brazenly, on the first day they stole $ 100. They asked to call the police, pretended to have called....after 3 days they asked to write that we had no complaints... they regretted... they wrote (at least they caught a cleanboy on a hot one) They thanked us know how? 10 minutes before the transfer to the airport they brought some 2 dirty towels and demanded to pay for them! We handed over the room at 11 o’clock, there were no problems..... When we were reminded of the c / n at the beginning of the holiday, they let us go . . The transver was late for 1.5 hours... When they began to resent, the guide Ibrahim said: if you don’t like it, don’t come!
We are not young people, only we were in Egypt 9 times . . we chose the best and most expensive hotel... but still the same service... at least 10 glue-Russian-speaking stars are humiliated, they lick the heels of the Germans... in everything . . They left everywhere tips....Everything had to be asked: shampoo, water, coffee in the room for a favor... take the menu, serve 10 Germans then look in your direction (rest. Tavern). This is how the efforts of the owners go down the drain,
who created excellent conditions for relaxation! EVERYTHING is thought out to the smallest detail... the food is super! comfort . . beauty . . there is a lot of space for everyone... the bar in the pool is just great, the best guys... the rooms are chic... the atmosphere of peace and quiet... even the repair of the main pool during the whole holiday did not prevent us with its noise. . many other advantages!

I wrote all this so that they would not let themselves be offended and would not forgive everything, as we....do not appreciate... !! ! Forewarned is forearmed! And the hotel itself is very good... the staff would have to bring up... all the same 5 stars !! !