This is not 5* and not Spa

Written: 31 august 2015
Travel time: 6 — 16 august 2015
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 4.0
Pros:

1. No small children
2. Good rooms in terms of equipment
3. Beautiful view from the pools
4. For Hurghada, a very good reef.

Minuses:

1. Entry into the sea along the reef. You can break your legs. 10 min walk to the pontoon.
2. A list of restaurants and bars on 4 sheets, but it is almost impossible to figure out their working hours, a very torn regime (some for 2 hours and with breaks). By the way, there is no clock anywhere (because Spa : )! There are no umbrellas at all in one of the pool bars (+42 C is comfortable: )
3. Nutrition. Everything is cooked on the grill. Dried out and over-peppered terribly. Fruit is also a problem.
4. Alcohol. Warm beer is the norm. The bar at the main pool (and not only it) is paid. As a result, it is always empty (prices are the same as in Radisson Sochi). Bottom line: free, often warm beer by the pools until 17-00. In the evening, alcohol in the Vanilla bar. (You won’t figure out the rest of the nooks called bars and buffets)

5. Dust is everywhere in the corridors and on the wooden carnage (and there are many of them). Many have clogged sinks.
There is no glass in some places in the windows of the corridor. Little greenery in the territory.
6. Guest-Relationship (I think Tatyana) does not work. Doesn't even answer emails.
7. Room service DOES NOT WORK! (couldn't even blow up with the paid lunch!!! )
8. Half an hour before closing, they may not be allowed into the restaurant (Cove checked). For 15 minutes they will ask you to hurry up with chewing food, because they are closing.
9. Swimming pools require major repairs. Tiles fell off in places. I cut my leg (not much).
10. General feeling of abandonment. . .
Translated automatically from Russian. View original