Question about hotel The Grand Hotel 4*

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ROSNO insurance, medical care at the hotel and more...
Has anyone ever had a situation where they urgently needed medical help? I am going from the Tez-tour, and there I was told that the payment includes ROSNO insurance, which gives the right to service for 15 thousand. USD After reading the reviews about insurance, I came across the concept of FRANCHISE - is it taken into account in the service if the contract is concluded from the operator, and not directly from the client?
If it becomes bad in the middle of the night - who will they turn to in this case?
And yet - what antibiotic to take so that the spectrum is wider and not too lethal?
Translated automatically from Russian. View original
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1 subscriber  • asked 2010-02-2415 years ago
Answers  •  2
аватар HotLine
The insurance conditions must be told to you by the person who arranged the tour. This is provided by law.
Insurance does not force you to contact someone for treatment. It involves cost recovery. It is your duty to report the insured event and, if you wish to receive compensation, to have documents on the costs incurred. As a rule, assistance (where you call for an insured event, works around the clock) offers to come to them or wait for the arrival of their doctor. But this is up to you. You can go to the hotel doctor, but he does not treat for free, but gives receipts.
аватар valentina74
I had to use ROSNO insurance - the child stepped on a sea urchin. Naturally, we immediately ran to the hotel doctor, provided assistance ($50), then went to the reception, called the assistance, they said that we had to call them first, so the doctor’s services will not be paid now. But in Moscow we turned to the insurance company, provided documents from the doctor, including a telephone bill, and we were paid for everything. And it’s better to stock up on a variety of medicines, because the prices for them are NUCLEAR! compared to ours.
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