Question about hotel Sunrise Select Garden Beach Resort & Spa 5*
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Who is responsible for the boorish behavior of guides in Egypt
On March 13, 2013, Hurghada flight 5089, which departs at 7:25 from Domodedovo, was moved to 19-30 by a completely different airline and the flight number changed, but at that time we also did not fly again, the delay was until 20-40. We arrived there at night, respectively, the day was lost. In the morning we were supposed to meet the guide at the hotel. We came and asked for registration forms, to which the guide answered rudely, sit down and listen, you won’t have time to drink. My husband and I have been in this hotel more than 12 times. The hotel is called Sunrise Garden Beach Resort & Spa. But it was not all on the day of departure 03/20/2013 Flight 5090, which departs from Moscow at 7:25, did not take off at the appointed time, but only departed from Moscow at 11:26. The guide picks us up from the hotel at 8:50, we explain to him, that they pick us up so early if the plane didn’t take off from Moscow, which we were asked to sit on
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Answers • 7
On March 13, 2013, Hurghada flight 5089, which departs at 7:25 from Domodedovo, was moved to 19-30 by a completely different airline and the flight number changed, but at that time we also did not fly again, the delay was until 20-40. We arrived there at night, respectively, the day was lost. In the morning we were supposed to meet the guide at the hotel. We came and asked for registration forms, to which the guide answered rudely, sit down and listen, you won’t have time to drink. My husband and I have been in this hotel more than 12 times. The hotel is called Sunrise Garden Beach Resort & Spa. But it was not all on the day of departure 03/20/2013 Flight 5090, which departs from Moscow at 7:25, did not take off at the appointed time, but only departed from Moscow at 11:26. The guide picks us up from the hotel at 8:50, we explain to him, that they pick us up so early if the plane didn’t take off from Moscow, for which we were asked to take the bus. market bazaar and they say that we are the time to the airport pr we’ll take it in the bus in the heat. We take our things and go back to the hotel, Anex’s vacation constantly spoils, but unfortunately it was only possible to fly to this hotel only by him.
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answered 12 years ago
Well, I don’t know. We often fly through Anex (because it’s cheaper), we’ve never had any problems. Didn’t they explain such a flight delay to you? Maybe it was due to the weather? it’s more expensive for this one to fight them. And yet, how did you know in the hotel that the plane had not yet departed from Moscow?
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answered 12 years ago
Of course, your guide allows himself an unacceptable tone, BUT the flight delay and the time of departure PERSONALLY did not depend on your guide. The guide is a slave. He was told what time to pick up tourists, so according to the schedule set by the office, he arrived. Of course, the tone with which the dialogue with tourists should be appropriate, and not boorish.
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answered 12 years ago
If the guide so allowed to communicate with you, it's certainly disgusting. But you were rightly told that it has nothing to do with the schedule of departures and flight delays. This is not a miscalculation of him, but an anex. Why, if on the first day he behaved boorishly on your first day, did you not call the hotline in the anex?
And the company issuing you tickets informs you that the flights are charter and may change.
And the company issuing you tickets informs you that the flights are charter and may change.
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answered 12 years ago
AND THE FLIGHTS CAN CHANGE ANYWHERE. TO US, ON THE VERSE, PEGAS GIVED A HOLIDAY DAY AND THE HOTEL IS EXTENDED FOR A DAY.
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answered 12 years ago
They flew to Egypt by regular Transaero flights, but more expensive, but minute by minute, without shocks. For the rudeness of the guide, write a claim to Aneks. A sample claim can be found online.
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answered 12 years ago
You are masochists apparently... Tez Tour works great with this hotel, which means "Anex's vacation spoils all the time, but unfortunately it was only possible to fly to this hotel." ???
If this operator constantly spoils everything for you, choose another operator.))
And in this case, the operator spoiled little for you, unless he let the plane out of Moscow)
If this operator constantly spoils everything for you, choose another operator.))
And in this case, the operator spoiled little for you, unless he let the plane out of Moscow)
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answered 12 years ago