Question about hotel Sentido Mamlouk Palace Resort 5*

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Booked on June 8, 2021 for 8 nights Mamlyuk, TUI operator. Departure was at 18 years ago. Then they moved the flight to 09 years. a.m. Now departure at 06:50 am.
That is, day and actually night are lost, because they will leave the hotel at 04 am. The night is over. Question: why does TUI make such changes and then why take money for part-time work?
Translated automatically from Ukrainian. View original
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10 subscribers  • asked 2021-05-294 years ago
Answers  •  7
аватар Vika284
Your flight was rescheduled by an airline that cooperates with TUI on charter flights. A charter flight can be rescheduled within +-24 hours. So the airline can still transfer flights until you return.
According to the rules, this is a full night for the hotel.
I'm sorry, but that's the way it is with charter airlines.
аватар Slav_na
if you depart at 00-01, this is already considered a day at sea
we once flew to SHES at 22-55, and flew away at 02-05... yes - it's a shame, yes - it's annoying. began to take insurance against rescheduling flights (I don’t know if there is such a thing now)
life is pain!
аватар vezha2
A very common story on charter flights, alas ... No one will return the money, the day has gone, albeit completely incomplete.
аватар Elenka08
I also somehow arrived at the hotel at 23.50, it was a shame very much. And we left at 2-3 nights countless times. It's wildly infuriating, but according to their rights, as written above, up to 24 hours they can move the departure time
аватар t.dimass37
Sadness((((first time, it's a shame
аватар ollennka
These are charters. Fly regular if you want more stability.
аватар historyal
with TUI it happens.
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