Отель далек от 5* The hotel is far from 5*

1. Instead of the first line, they settled on the second, across the street from the hotel. Room category Club room. The condition of the room is terrible. Everything is old, worn out, shabby, dirty. Mold in the bathroom, all the doors in the room close with difficulty. There was no cleaning for 9 days, towels were replaced once, but every day they deliver water, tea / coffee, make the bed. Air conditioning, hair dryer, safe, refrigerator in the room are and work, but they are already very outdated and need to be replaced. The room is worse than all 3 * that I have met. I also recommend to have a mosquito repellent with you, although the store at the hotel is available.
2. Beach and sea. It is better to take sunbeds by the pool and on the beach until 7.30-8.00 in the morning, there is not much choice later. The water in the pools is cold, there was no heating in any of them. The sea at high tide is about to the waist, good for families with children, but you can’t swim. Everywhere is clean.
3. Food and drinks. The range is quite wide, there is always something to choose from. There are no comments on the quality, but in general this item is no more than 4 *. It's best not to take food until you're seated. It happened that the hall was completely filled, not everyone has a place. Drinks are poured only into small disposable cups. There is no wine, beer does not end only in the lobby. On the beach there is no more beer than there is. If there is, then warm. One bracelet is provided with 2 cups of drinks, such is the policy of the hotel (poor bartenders hear curses about this a hundred times a day, of course, only from Russians).

4. The territory is simply fabulous, very beautiful and well-groomed.
5. The water park is a bit boring even compared to the neighboring hotel, but it's still great that it exists. There are no comments or wishes for the staff.
In general, we managed to have a good rest, but despite all the circumstances. We will not return to this hotel chain for sure because of the terrible rooms and absolutely untrue 5 *, which are far from even 4 *.