Question about hotel Bella Vista Resort 4*
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Related question «Travel agencies and operators»
Has anyone taken a break from itour(update)?
Please tell us your opinion on this company. And from which company do you recommend taking a ticket to "Bella vista resort"?
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Answers • 15
A good company, I recommend the manager Leroux. You can get to the Bella Vista Resort 3 * hotel in almost any travel agency in Ukraine, even here, in Odessa.
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answered 13 years ago
itour(update) is a common search engine from all Tour Operators showing tours. Same with SPO.
You can take from any Tour Operator - where it is cheaper, and choose a Travel Agency in your city, reliable on the recommendation of friends who have already bought tours there.
You can take from any Tour Operator - where it is cheaper, and choose a Travel Agency in your city, reliable on the recommendation of friends who have already bought tours there.
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answered 13 years ago
Do not confuse, the tour search system is called aitour, and the update travel agency took the name aitur and patented it. These are different things!
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answered 13 years ago
In August 2012 we went to Italy. itour company. Spoiled vacation. And without that, a very small vacation, once a year was reduced by two days. Absolutely categorically due to the flight, the plane reduced the days of rest. Plus, the plane's departure from Domodedovo was delayed, and we were late even for a paid dinner. Other tourists, who arrived from other operators, had the opportunity to have dinner and swim that day. It's a shame and incomprehensible, is it really not possible to organize everything for a person, and not, as always, through .... Naturally, the manager Tarakanova Nadezhda, Maryina Roshcha metro office, retorted: that this is not The tour company is to blame, but the airline, and maybe even my grandmother. We can assume this if we hadn’t agreed with the manager from the first meeting that we wanted to fly Transaero, but FLIGHT WITH URAL AIRLINES.
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answered 12 years ago
I fully agree with jullabela. Itour is a bunch of scammers. We bought a tour to Tunisia from them, paid everything at once and agreed with the manager Anastasia Bezhenova, who is sitting on Yakimanka, about the departure time at 18-10. There were two departures, the second at 21-20. Of course, we chose at 18-10, there was nothing more to say. And now, two days before departure, I find out that the departure is at 21-20!!! now it is called "specify departure"! And that she offered us this service when my wife and I were in their office. I understand that they came up with another way to honestly take money, but we should not be considered idiots. I refer to Art. manager Nina Yablokova regarding the clarification of this issue. Of course, she washes her hand, she starts to say something crazy about the fact that it is paid, and for a long time, and blah blah blah. To my proposal to somehow document this procedure she suggested that I draw up an additional agreement. It's just pipets!!! Generally insolent! Those. I myself, with my own hands, will write on myself another expense of 1.5 tr.
Summary: never again in this firm nor foot.
Wouldn't recommend to anyone, find a better company.
Summary: never again in this firm nor foot.
Wouldn't recommend to anyone, find a better company.
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answered 12 years ago
Complete bullshit this aytur! Instead of the promised air carrier, they flew with some Ural airlines, and even waited for departure for more than 5 hours! When the child cut his leg, the representative of the company just fled! The insurance turned out to be fake. Thanks to the administration of the Fame Residence Lara hotel (Antalya, Turkey) and personally to Duygu Aksu, who organized all the necessary medical care at the expense of the hotel! In Moscow, they tried to find a certain Sergey Petrov, allegedly the creator and owner of the company, but he simply does not exist in nature! Itour is a company cheeky scammers!
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answered 12 years ago
are you guys confused? ) in fact, this is one of the best agencies in the CIS. On their website, reviews of REAL tourists are published and not local shit-throwers, read :)
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answered 12 years ago
I would like to write a review about this company so that you do not waste your money, and most importantly, your time and energy by choosing a tour with them.
The situation is this - I booked a tour (1.5 months before the new year), immediately made 100% payment, as a result, I waited more than a week for confirmation (and this is on the eve of the New Year, when every minute counts)!
I did not receive any response, although I called and reminded myself, but in response I received only one answer: "Wait, nothing is known,"
As a result, more than a week after the payment, unable to stand it, I spoke rather rudely with the manager so that they would give some kind of answer, and not pull rubber, after which I almost immediately received an answer: "This tour is not available, we can offer an alternative." But most importantly, the alternative was almost 1.5 times more expensive.
I wrote a request for a refund and have been waiting for a refund for 4 days. When I call - again the answers are the same: "There will be a return, but we don't know when."
In general, I have never met a worse relationship, and I advise anyone not to contact this agency - just waste your nerves and time.
I hope that at least the money will be returned as soon as possible.
The situation is this - I booked a tour (1.5 months before the new year), immediately made 100% payment, as a result, I waited more than a week for confirmation (and this is on the eve of the New Year, when every minute counts)!
I did not receive any response, although I called and reminded myself, but in response I received only one answer: "Wait, nothing is known,"
As a result, more than a week after the payment, unable to stand it, I spoke rather rudely with the manager so that they would give some kind of answer, and not pull rubber, after which I almost immediately received an answer: "This tour is not available, we can offer an alternative." But most importantly, the alternative was almost 1.5 times more expensive.
I wrote a request for a refund and have been waiting for a refund for 4 days. When I call - again the answers are the same: "There will be a return, but we don't know when."
In general, I have never met a worse relationship, and I advise anyone not to contact this agency - just waste your nerves and time.
I hope that at least the money will be returned as soon as possible.
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answered 11 years ago
I would like to write a review about this company so that you do not waste your money, and most importantly, your time and energy by choosing a tour with them.
The situation is this - I booked a tour (1.5 months before the new year), immediately made 100% payment, as a result, I waited more than a week for confirmation (and this is on the eve of the New Year, when every minute counts)!
I did not receive any response, although I called and reminded myself, but in response I received only one answer: "Wait, nothing is known,"
As a result, more than a week after the payment, unable to stand it, I spoke rather rudely with the manager so that they would give some kind of answer, and not pull rubber, after which I almost immediately received an answer: "This tour is not available, we can offer an alternative." But most importantly, the alternative was almost 1.5 times more expensive.
I wrote a request for a refund and have been waiting for a refund for 4 days. When I call - again the answers are the same: "There will be a return, but we don't know when."
In general, I have never met a worse relationship, and I advise anyone not to contact this agency - just waste your nerves and time.
I hope that at least the money will be returned as soon as possible.
The situation is this - I booked a tour (1.5 months before the new year), immediately made 100% payment, as a result, I waited more than a week for confirmation (and this is on the eve of the New Year, when every minute counts)!
I did not receive any response, although I called and reminded myself, but in response I received only one answer: "Wait, nothing is known,"
As a result, more than a week after the payment, unable to stand it, I spoke rather rudely with the manager so that they would give some kind of answer, and not pull rubber, after which I almost immediately received an answer: "This tour is not available, we can offer an alternative." But most importantly, the alternative was almost 1.5 times more expensive.
I wrote a request for a refund and have been waiting for a refund for 4 days. When I call - again the answers are the same: "There will be a return, but we don't know when."
In general, I have never met a worse relationship, and I advise anyone not to contact this agency - just waste your nerves and time.
I hope that at least the money will be returned as soon as possible.
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answered 11 years ago
I was going to go to Egypt. The offers on the site are 100% untrue. I called the office for a long time talking about what is available, REALLY, from those offers that are presented on the site. In response - indistinct mooing and general phrases. As a result, at the request to pick up something for me based on my needs, I was immediately picked up a tour 3 times more expensive than similar offers on the site and, accordingly, the amount that I expected. I suggest not doing business with the company. Outwardly, everything looks good - in fact, another SOV swindler !!!!
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answered 11 years ago
GUYS DO NOT CONFUSE THE COMPANIES!!!!!!!!!!!!!!!!!!!!1
http://itour.ua/ AND YOU ALL WRITE ABOUT http://www.ittour.com.ua/
http://itour.ua/ AND YOU ALL WRITE ABOUT http://www.ittour.com.ua/
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answered 11 years ago
Dobrui den istoriya nasha nachnaetsa s 6go maya 2015
Kupili u operatora Itour putevku v egipet.0965529446 ee tel
Priexali v ofis s zhenoi skazali chto xotim poexat s rebenkom nam predlozhili neskolko variantov mi poprosili soveta i v itoge nam posovetovali otel Lili Land
Priexav v otel nam skazali chto nuzhno administratoru dat 10-20$ dlya togo chtobi on dal nam xoroshui nomer.kogda mi zashli v nomer nam srazu zhe brosilos v glaza starui interer,zapax v tualete bil ne priyatnui i bil sloman kondicioner,mi ne stali uslozhnyat situaciyu i otpravilis v stolovuyu pokushat tak kak s dorogi ochen ustali i xotelos poest.kuxnya okazalas uzhasnaya eda ochen ne vkusnaya -esli poyavlyalos myaso naprimer kurica gril to davali po odnomu kusochku na chepoloveve0 vobschemi% ebschemi
O fruktax mozhete zabit tam ix prosto net, arbuz bil odin raz na vixodnix.
Nam prixodilos xodit v restoran za predelami otelya i pitatsa tam,tak chto esli vam budut predlagat vse vklyucheno mozhete zabit o narmalnom pitanii..
Servis uzhasnui stakani moyut lizbi schitalos ,gotovtes chto vam budut nalivat v mokrie plastikovie stakani kotorie prednaznacheni dlya odnorazovogo ispolzovaniya,somalo togo barmen budet nexotya vam eto delat krutya nosom i govorya chto lda net esli vam chochetsa vilibopitza!
Prakticheski vse tarelki pobitie or sherbatimi skolami,posuda ochen ploxaya i po normalnomu ee davno pora bilobi pomenyat,s chaskami i stakanami tazhe istoriya!
Na sleduishii den after priezda u nas perestal rabotat sliv v tualete i rebenok virval pryamo v tualete.
Cherez kakoito period nam nabral gid ya sxodil na recepshen nam predlozhili nomer no v nem bila tazhe situaciya kondicioner ne rabotal i v vanoi bila von i zapax sirosti,after kak zhena podnyala shum o tom chto u vas vo vsem nomere net narmalnix povelis komnat druga zdanie i tam komnata bila chyut poprelichnei a imeno interer totzhe no tualet rabotal ispravno a takzhe kondicioner tozhe xorosho rabotal.
No samaya interesting novost eto to chto v den otezda ya ne obnaruzhil svoix dorogix tuflei iz krokodila.ya peresmotrel vsyu komnatu nedkolko raz no tak ix i ne nashol v nomere.tak kak viezd nash bil na 10:00 utra ya v 8:00am uzhe bil na recepshene raskazivaya o tom chto propali tufli,menya poprosili podozhdat 10min kogda ya uvidel chto delo myagko govorya ne to chto ne prodvigaetsa po poisku ono prosto stoit ya nachel podimat shum v otele togda oni stali kudato huvonat i provento chit proceryat komnatu nechego ne nashli ya dazhe poshol v nash pervui nomer na vdyakii sluchai tam zhili lyudi mi vse pereproverili s uborshikom ix tam nebilo,zhena skazala chto videla moi tufli v nashem nomere za 3-4dnya do uezdaholli k on snova posacheholli k vidumivat raznie versii takie kak mozhet ya poteryal ix gdeto)ya poprosil pomoch gida on peregovoril po arabski skazal chto takogo v ego praktike nebilo i chto uborshik ne mog ix ukrast...mi nachali zaxodit v tupik tak kak ya videl chto eto nekomu ne nado i ne kto dazhe i ne potaetsa kakto razobratasa v etoi situacii or pomoch!eti tufli s krakodila ya pokupal za $650 imeetsa chek pravda v kieve.
No eto ne k chemu ne prevelo ne kto ne stal razbiratsa i iskat vinovatix vse podvodili k tomu chto tut nechegi ne podelaesh! vileta!
Provev 2chasa v administracii ya poshol zabral svoi veshi s otelya i mi s zhenoi i rebenkom poshli na avtobus kotorui vez nas v airport iz rosii u kotorogo ukrali bolee 1000$ pryamo iz nomera
Teper planiruyu skontaktirivat s danim turistom dabi razobratsa v etoi nepriyatnoi situacii!
Vot takoi otdix u nas poluchilsya
V lily land
Kupili u operatora Itour putevku v egipet.0965529446 ee tel
Priexali v ofis s zhenoi skazali chto xotim poexat s rebenkom nam predlozhili neskolko variantov mi poprosili soveta i v itoge nam posovetovali otel Lili Land
Priexav v otel nam skazali chto nuzhno administratoru dat 10-20$ dlya togo chtobi on dal nam xoroshui nomer.kogda mi zashli v nomer nam srazu zhe brosilos v glaza starui interer,zapax v tualete bil ne priyatnui i bil sloman kondicioner,mi ne stali uslozhnyat situaciyu i otpravilis v stolovuyu pokushat tak kak s dorogi ochen ustali i xotelos poest.kuxnya okazalas uzhasnaya eda ochen ne vkusnaya -esli poyavlyalos myaso naprimer kurica gril to davali po odnomu kusochku na chepoloveve0 vobschemi% ebschemi
O fruktax mozhete zabit tam ix prosto net, arbuz bil odin raz na vixodnix.
Nam prixodilos xodit v restoran za predelami otelya i pitatsa tam,tak chto esli vam budut predlagat vse vklyucheno mozhete zabit o narmalnom pitanii..
Servis uzhasnui stakani moyut lizbi schitalos ,gotovtes chto vam budut nalivat v mokrie plastikovie stakani kotorie prednaznacheni dlya odnorazovogo ispolzovaniya,somalo togo barmen budet nexotya vam eto delat krutya nosom i govorya chto lda net esli vam chochetsa vilibopitza!
Prakticheski vse tarelki pobitie or sherbatimi skolami,posuda ochen ploxaya i po normalnomu ee davno pora bilobi pomenyat,s chaskami i stakanami tazhe istoriya!
Na sleduishii den after priezda u nas perestal rabotat sliv v tualete i rebenok virval pryamo v tualete.
Cherez kakoito period nam nabral gid ya sxodil na recepshen nam predlozhili nomer no v nem bila tazhe situaciya kondicioner ne rabotal i v vanoi bila von i zapax sirosti,after kak zhena podnyala shum o tom chto u vas vo vsem nomere net narmalnix povelis komnat druga zdanie i tam komnata bila chyut poprelichnei a imeno interer totzhe no tualet rabotal ispravno a takzhe kondicioner tozhe xorosho rabotal.
No samaya interesting novost eto to chto v den otezda ya ne obnaruzhil svoix dorogix tuflei iz krokodila.ya peresmotrel vsyu komnatu nedkolko raz no tak ix i ne nashol v nomere.tak kak viezd nash bil na 10:00 utra ya v 8:00am uzhe bil na recepshene raskazivaya o tom chto propali tufli,menya poprosili podozhdat 10min kogda ya uvidel chto delo myagko govorya ne to chto ne prodvigaetsa po poisku ono prosto stoit ya nachel podimat shum v otele togda oni stali kudato huvonat i provento chit proceryat komnatu nechego ne nashli ya dazhe poshol v nash pervui nomer na vdyakii sluchai tam zhili lyudi mi vse pereproverili s uborshikom ix tam nebilo,zhena skazala chto videla moi tufli v nashem nomere za 3-4dnya do uezdaholli k on snova posacheholli k vidumivat raznie versii takie kak mozhet ya poteryal ix gdeto)ya poprosil pomoch gida on peregovoril po arabski skazal chto takogo v ego praktike nebilo i chto uborshik ne mog ix ukrast...mi nachali zaxodit v tupik tak kak ya videl chto eto nekomu ne nado i ne kto dazhe i ne potaetsa kakto razobratasa v etoi situacii or pomoch!eti tufli s krakodila ya pokupal za $650 imeetsa chek pravda v kieve.
No eto ne k chemu ne prevelo ne kto ne stal razbiratsa i iskat vinovatix vse podvodili k tomu chto tut nechegi ne podelaesh! vileta!
Provev 2chasa v administracii ya poshol zabral svoi veshi s otelya i mi s zhenoi i rebenkom poshli na avtobus kotorui vez nas v airport iz rosii u kotorogo ukrali bolee 1000$ pryamo iz nomera
Teper planiruyu skontaktirivat s danim turistom dabi razobratsa v etoi nepriyatnoi situacii!
Vot takoi otdix u nas poluchilsya
V lily land
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answered 9 years ago
Ne edte cherez etu kompaniyu oni vas obmanut i otpravyat v samie deshovie oteli a takzhe vi riskuete bit ogrableni
So kak eto sluchilos somnoi
So kak eto sluchilos somnoi
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answered 9 years ago
itour is complete crap. Bought a trip to Albania from them. They issued a certificate for a 15 m2 studio without a balcony in the Aler Luxury Apartments 4 * hotel. As a result, my child and I were placed in some closet, less than 10 m2 in area, where a bed (close to the window), a mini-kitchen and one chair barely fit. I tried to change the number on the spot, but I received an answer that there are no reserve numbers, and the distribution of numbers does not depend on them, they receive it from the agency in Kyiv. Now I tried to post a review on their website, but to enter, you need the contract number and password, and there is no password in my contract. At the conclusion, I did not insist on entering a password, because I did not assume that this might be necessary. So here they work. At the same time, they do everything to make it impossible even to write a review about their wonderful work.
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answered 7 years ago
Continuation. And most importantly, when I turned already in Kyiv to the tour operator, in which I concluded the contract (Anastasia Narevskaya), she began to prove to me that everything was fine. Just think, instead of 15m2 9, you’ll think that the clothes had to be hung on hooks on the wall (for lack of a closet that didn’t fit), you’ll think that there’s nowhere to even dry swimwear, but eat behind a folding board, sitting on the bed. And it doesn't matter that all this splendor is translated into Russian as a luxurious 4 * class apartment. These are all the little things in life. She didn't even bother to apologize! Not to mention the fact that they were simply obliged to compensate me for material and moral damage.
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answered 7 years ago