awful old room stock

Written: 20 december 2017
Travel time: 7 — 18 december 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
having come to the room for the first time, they were simply horrified: everything is old, terrible, peeling, the bathtub is rusty, all the tiles are chipped and broken, the plumbing is loose, the drain in the bathroom and the sink does not close at all, the curtains are dirty and worn, the furniture is all chipped, leaking water from the air conditioner on the ceiling, the pillows are old, knocked down, it feels like they are stuffed with pieces of foam, the front door is peeling. we did not expect this from a 5-star hotel, we even visited the Seychelles, a room in a 3-star hotel was much better! And by the way, we paid extra for a superior room! but, as it turned out, it differs only in that it should have an iron, which they never brought us, and a coffee maker, which does not work at all. Tea and coffee have never been updated, that is, probably 2 bags, they have it for 2 weeks of vacation for 3 people. Towels, by the way, are yellow, with stains, very scary. We thought that maybe we were so unlucky with the number - they asked to change it at the reception, with grief they showed us 2 more rooms, and everything is the same there, even the elevator didn’t work somewhere, and we couldn’t do without a stroller. T. e. the entire half of the Kokotel hotel has such terrible rooms, the side that is repaired is the Tropical on the left hand, but neither Anex nor Pegasus are accommodated in it. while at the reception they were waiting for the keys, several people came running in the same horror and demanded to change the rooms.
Translated automatically from Russian. View original