I won't recommend this hotel to anyone

Written: 9 january 2020
Travel time: 29 december 2019 — 3 january 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 3.0
Complete discrepancy for a 4-star hotel. It is even interesting by what criteria he received these stars. The holiday was completely ruined. Rooms do not match those booked. In rooms, cleaning means cleaning garbage bags. Towel, pastel remain untouched. The so-called restaurant is more like a Soviet canteen. The food is monotonous. The staff is rude, inattentive and arrogant. The New Year, which we came to celebrate, was also spoiled. The holiday was 140 euros per adult and 50% per child. We were horrified. . . Cheap alcoholic drinks, and even full self-service. . . I have never run around the restaurant for mineral water to the waiter. The most interesting thing is that all the negative reviews about this hotel are missing. At the hotel we read the book of reviews, I can openly state that only 2 out of 13 with us were more or less positive, all the rest were negative.
Translated automatically from Russian. View original
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