We were the fourth time at the Windsor Hotel. As always, everything is great. Treatment, service, room, attitude of the staff - all at the highest level. But I want to especially note: earlier there was a problem with food - it was very tasteless. This time we were shocked. They changed the chef, and it became better than in any city restaurant.
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We were the fourth time at the Windsor Hotel. As always, everything is great. Treatment, service, room, attitude of the staff - all at the highest level. But I want to especially note: earlier there was a problem with food - it was very tasteless. This time we were shocked. They changed the chef, and it became better than in any city restaurant. Rabbit, beef cheeks, salmon, meatballs (meatballs, not bread, as before), juicy chicken, not the tasteless soles, as before, etc. Such a variety, wonderful salads. Everything is amazingly delicious. Many thanks and respect to the new chef.
This year we will come back to this hotel for the third time this year in 2022. Many thanks to all, health and prosperity of this wonderful hotel.
P. S. I would also like normal Wi-Fi in the rooms - generally it would be super
This year we will come back to this hotel for the third time this year in 2022. Many thanks to all, health and prosperity of this wonderful hotel.
P. S. I would also like normal Wi-Fi in the rooms - generally it would be super
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Pros: Most of the procedures are carried out qualitatively. The equipment is good. The staff both at the procedures and in the restaurant are attentive, kind, caring. The spa area is great, the sauna is wonderful. The hotel building is beautiful and is located very conveniently - close to all sources. Minuses: Rooms and service: On arrival at night, we could not find an extra blanket (husband had a temperature), as everything related to the rooms was locked by the cleaning team.
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Pros:
Most of the procedures are carried out qualitatively. The equipment is good. The staff both at the procedures and in the restaurant are attentive, kind, caring. The spa area is great, the sauna is wonderful.
The hotel building is beautiful and is located very conveniently - close to all sources.
Minuses:
Rooms and service:
On arrival at night, we could not find an extra blanket (husband had a temperature), as everything related to the rooms was locked by the cleaning team. Cleaning is not uniform, one team cleaned very well, the second - just awful. Alas, the second team cleaned more often. One day we were not cleaned the room, because "it was necessary to prepare other rooms after the departure of the guests" and we somehow caught the cleaner to change the dirty towels. She was very unhappy. In the other, we washed the bathroom with dirty water, after such cleaning the room stank of rotten. Changed bathrobes and bed linen once in 10 days only after a very urgent request. ? The thickness of the blankets is so inappropriate for the temperature in the room that we were sweating all the time at night. Other guests said the same.
There is no kettle in the room, as well as regular water cups. Only tiny glasses. ? The temperature of the water in the shower goes with serious interruptions, at one moment you wash yourself at a normal temperature, then boiling water or cold water can unpredictably go. For 10 days, I have never been able to wash myself without such tricks. The toilet in the room was leaking, there was always a puddle on the floor around, we told the cleaning team. Nothing followed. By this time, they were so tired of the terrible service that they did not do anything.
The rooms have old dirty carpeting.
Food:
The food is unpredictable. Often the main course was prepared frankly poorly and my husband and I did not eat it. Same thing with the salad bar. On some rare days, everything was not bad and even tasty (fish was especially good), on some days there was nothing to take in the salad bar, because, for example, they mixed what was left from lunch and it turned out something incomprehensible. No drinks are served at lunch or dinner. Only water. From fruits for lunch and dinner, only oranges and grapefruits. Given the statistics on citrus allergy sufferers, many were left without fruits at all. Me included.
The breakfasts were very good and varied in general.
New Year.
We managed to buy a package with the New Year included. The declared price for the banquet is 139 euros. It was a complete failure. It was so bad that I don't know how the organizers of this action did not fall through the ground with shame. Imagine a very poorly decorated pioneer home with white lined tables and cheap white chair covers. Someone's 13-year-old children performed, dancing ballroom dances in pieces, some girls performed, who were announced as a dance group, but it was clear that they became a dance group probably a week before the New Year. Everything was so bad that most of the guests left before twelve, not wanting to celebrate the New Year itself in such an atmosphere. In the middle of the evening one table formed! under the guests. Each table was given a small bottle of cheap champagne. We poured it out, it was impossible to drink.
The only ones who tried this time were the kitchen team. Both the food and desserts were good.
At the end of the holiday, another incident occurred. It turns out that when booking the hotel could not withdraw the entire amount from the card and, alas, within a month and a half they did not find it necessary to inform me about this. The day before I left, I gave the card data to the manager Kirill (I didn’t have a physical card with me), since the computer was busy, Kirill suggested that we take a walk and said that he would do everything himself. We warned that the minibar was not used for the entire duration. When I returned, I found that not only the amount for the hotel was deducted from the card, but also the amount for almost the entire mini-bar, which was mistakenly issued to us by the cleaning lady on our second day. And since it was Friday evening, we were offered to deal with a refund on Monday (although we left the hotel on Saturday). Those. the hotel manager did not confirm with me the full bill illegally withdrew money from the credit card. I do not plan to leave this issue and I am still going to discuss it with my lawyer.
Summary: the procedures at the hotel are five-plus, everything else is a C-grade in total, which is very drawn to a deuce. If you go to the hotel and expect a bad three-ruble note, then probably the rest will be fine. I won't go back to this hotel and won't recommend it to anyone.
Most of the procedures are carried out qualitatively. The equipment is good. The staff both at the procedures and in the restaurant are attentive, kind, caring. The spa area is great, the sauna is wonderful.
The hotel building is beautiful and is located very conveniently - close to all sources.
Minuses:
Rooms and service:
On arrival at night, we could not find an extra blanket (husband had a temperature), as everything related to the rooms was locked by the cleaning team. Cleaning is not uniform, one team cleaned very well, the second - just awful. Alas, the second team cleaned more often. One day we were not cleaned the room, because "it was necessary to prepare other rooms after the departure of the guests" and we somehow caught the cleaner to change the dirty towels. She was very unhappy. In the other, we washed the bathroom with dirty water, after such cleaning the room stank of rotten. Changed bathrobes and bed linen once in 10 days only after a very urgent request. ? The thickness of the blankets is so inappropriate for the temperature in the room that we were sweating all the time at night. Other guests said the same.
There is no kettle in the room, as well as regular water cups. Only tiny glasses. ? The temperature of the water in the shower goes with serious interruptions, at one moment you wash yourself at a normal temperature, then boiling water or cold water can unpredictably go. For 10 days, I have never been able to wash myself without such tricks. The toilet in the room was leaking, there was always a puddle on the floor around, we told the cleaning team. Nothing followed. By this time, they were so tired of the terrible service that they did not do anything.
The rooms have old dirty carpeting.
Food:
The food is unpredictable. Often the main course was prepared frankly poorly and my husband and I did not eat it. Same thing with the salad bar. On some rare days, everything was not bad and even tasty (fish was especially good), on some days there was nothing to take in the salad bar, because, for example, they mixed what was left from lunch and it turned out something incomprehensible. No drinks are served at lunch or dinner. Only water. From fruits for lunch and dinner, only oranges and grapefruits. Given the statistics on citrus allergy sufferers, many were left without fruits at all. Me included.
The breakfasts were very good and varied in general.
New Year.
We managed to buy a package with the New Year included. The declared price for the banquet is 139 euros. It was a complete failure. It was so bad that I don't know how the organizers of this action did not fall through the ground with shame. Imagine a very poorly decorated pioneer home with white lined tables and cheap white chair covers. Someone's 13-year-old children performed, dancing ballroom dances in pieces, some girls performed, who were announced as a dance group, but it was clear that they became a dance group probably a week before the New Year. Everything was so bad that most of the guests left before twelve, not wanting to celebrate the New Year itself in such an atmosphere. In the middle of the evening one table formed! under the guests. Each table was given a small bottle of cheap champagne. We poured it out, it was impossible to drink.
The only ones who tried this time were the kitchen team. Both the food and desserts were good.
At the end of the holiday, another incident occurred. It turns out that when booking the hotel could not withdraw the entire amount from the card and, alas, within a month and a half they did not find it necessary to inform me about this. The day before I left, I gave the card data to the manager Kirill (I didn’t have a physical card with me), since the computer was busy, Kirill suggested that we take a walk and said that he would do everything himself. We warned that the minibar was not used for the entire duration. When I returned, I found that not only the amount for the hotel was deducted from the card, but also the amount for almost the entire mini-bar, which was mistakenly issued to us by the cleaning lady on our second day. And since it was Friday evening, we were offered to deal with a refund on Monday (although we left the hotel on Saturday). Those. the hotel manager did not confirm with me the full bill illegally withdrew money from the credit card. I do not plan to leave this issue and I am still going to discuss it with my lawyer.
Summary: the procedures at the hotel are five-plus, everything else is a C-grade in total, which is very drawn to a deuce. If you go to the hotel and expect a bad three-ruble note, then probably the rest will be fine. I won't go back to this hotel and won't recommend it to anyone.
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We have been coming to this hotel since 2016. This year, the shortcomings were: - queues for gas injections - poor quality of fruits, some cut into slices - on floor -1 (treatment department) there is no ventilation - heat and stuffiness! - next year's room is more expensive by 12 euros per night Now for the good: - the treatment was and still is excellent - the food is varied and delicious! Keep it up! - hotel workers - doctor, nurses, massage therapists, cooks, waiters, cleaners, managers - all great! Thanks to the whole team! See you in 2020! Number 101 Subbotnikovs.
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We have been coming to this hotel since 2016.
This year, the shortcomings were:
- queues for gas injections
- poor quality of fruits, some cut into slices
- on floor -1 (treatment department) there is no ventilation - heat and stuffiness!
- next year's room is more expensive by 12 euros per night
Now for the good:
- the treatment was and still is excellent
- the food is varied and delicious! Keep it up!
- hotel workers - doctor, nurses, massage therapists, cooks, waiters, cleaners, managers - all great! Thanks to the whole team!
See you in 2020!
Number 101 Subbotnikovs.
This year, the shortcomings were:
- queues for gas injections
- poor quality of fruits, some cut into slices
- on floor -1 (treatment department) there is no ventilation - heat and stuffiness!
- next year's room is more expensive by 12 euros per night
Now for the good:
- the treatment was and still is excellent
- the food is varied and delicious! Keep it up!
- hotel workers - doctor, nurses, massage therapists, cooks, waiters, cleaners, managers - all great! Thanks to the whole team!
See you in 2020!
Number 101 Subbotnikovs.
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• 1
Before leaving for this resort, I looked for reviews and was very disappointed after reading negative ones, but there was nothing to do, the money was paid, and the price was tempting. I had one rest - the goal was to get treated, drink water. I’ll start with the main thing, people if you are looking for a cool grand hotel and you need a party, this is not for you, but if you came for the purpose of treatment and just a relaxing holiday, you won’t regret it, a very good medical base, friendly staff in Bolneo, people do their work, no one bothered anyone if it was necessary to change the procedure without problems.
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Before leaving for this resort, I looked for reviews and was very disappointed after reading negative ones, but there was nothing to do, the money was paid, and the price was tempting. I had one rest - the goal was to get treated, drink water. I’ll start with the main thing, people if you are looking for a cool grand hotel and you need a party, this is not for you, but if you came for the purpose of treatment and just a relaxing holiday, you won’t regret it, a very good medical base, friendly staff in Bolneo, people do their work, no one bothered anyone if it was necessary to change the procedure without problems. The doctor prescribed very good procedures to the maximum, at the meeting he always asked about the state of health. The sanatorium is old in 1866, but the rooms are quite, clean, warm, cleaned regularly. The food is good, everything is fresh and delicious. I was satisfied, I will come again with pleasure. here!! !
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• 5
My tourists rested and were treated in this sanatorium in October 2012. The biggest complaint was about the pool. If it is, it does not work, even for extra. fee, and in the description this service is confirmed. More on nutrition. It is selected once (on Monday) and served throughout the week, it is not possible to change something.
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My tourists rested and were treated in this sanatorium in October 2012. The biggest complaint was about the pool. If it is, it does not work, even for extra. fee, and in the description this service is confirmed. More on nutrition. It is selected once (on Monday) and served throughout the week, it is not possible to change something. There is no question of dietary nutrition, gravy is served in any dish (even in fried fish) and in large quantities, and most importantly, it is very sour. Instead of treatment, people's chronic diseases worsened, there were too many negative emotions. The doctor takes a limited amount of time. There were reviews of people who annually come to this sanatorium, 2012 is the first year when being in a sanatorium has deteriorated so much. The building was resold, the current owner does not understand anything about the treatment and for profitability he gave the entire first floor for shops and other commercial firms. Once Lazne 3 was a wonderful sanatorium, now it is an ownerless building. Of course, you can go there, but only knowing about the nuances. Happy holidays everyone!
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• 5
It was not the first time he was treated in the Czech Republic, in 2009 he underwent a course of treatment in the Ruzhe sanatorium 4 *. I want to note that Lazne III 3 * although it has one star less than Ruzhe, but the service and medical facilities here are much better. I was going to go again to Rouge, because on the previous trip everything suited me in general terms.
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It was not the first time he was treated in the Czech Republic, in 2009 he underwent a course of treatment in the Ruzhe sanatorium 4 *. I want to note that Lazne III 3 * although it has one star less than Ruzhe, but the service and medical facilities here are much better. I was going to go again to Rouge, because on the previous trip everything suited me in general terms. I tried to break through the cost of a trip to Ruzhe from several companies, the Unitours company told me the cost of Ruzhe, but they advised me to consider Lazne III at about the same price. I read the reviews, because there was nothing more to rely on, because none of my friends go to the Czech Republic for treatment, I liked the reviews, and I opted for this sanatorium.
The sanatorium is located in the center of the resort, which created special conveniences for walking around the city and drinking. The hospital is big and good. Accommodation and meals are modest, but the main thing in the sanatorium is the medical base. Briefly characterizing the resort, I would say - good value for money. And as a plus - I booked a tour a month and a half before arrival, and I managed to get a single room, usually firms say that there are problems with confirmation.
The sanatorium is located in the center of the resort, which created special conveniences for walking around the city and drinking. The hospital is big and good. Accommodation and meals are modest, but the main thing in the sanatorium is the medical base. Briefly characterizing the resort, I would say - good value for money. And as a plus - I booked a tour a month and a half before arrival, and I managed to get a single room, usually firms say that there are problems with confirmation.
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We went to the hotel on the recommendation and did not regret it at all! Everything is so perfect that we didn’t want to go home! We got to a wonderful doctor, very attentive. All procedures were a joy, especially baths! clean, there is a TV in the room, a bidet, bathrobes! The food does not cause any special emotions, but everything is delicious.
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We went to the hotel on the recommendation and did not regret it at all! Everything is so perfect that we didn’t want to go home! We got to a wonderful doctor, very attentive. All procedures were a joy, especially baths! clean, there is a TV in the room, a bidet, bathrobes! The food does not cause any special emotions, but everything is delicious. We took an electric kettle with us (out of habit), it came in handy. Everywhere they sell delicious waffles. friendly. When I lost a contact lens, they gave it to me in optics !! ! In general, they were even very satisfied. If there are questions, I will answer!
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• -1.5
