Spa Resort Sanssouci 4*– Reviews

11
Rating 7.510
based on
11 reviews
№5 in the hotel rating Karlovy Vary
8.0 Rooms
7.7 Service
8.3 Cleanliness
7.7 Food
7.3 Amenities
Spa Resort Sanssouci enjoys a quiet location in the spa town of Karlovy Vary, only 2 km from the centre. Built in 2009 by the Imperial Karlovy Vary Group. This hotel is suitable for both family holidays and business meetings.More →
аватар dalida78
 •  traveled 11 years ago
Rating 7.0
The hotel was chosen on the recommendation of the travel agency manager, and as always, she was right. The location is great - far from civilization on the mountain. Walking several times a day to the colonnade with springs did not harm us - 15 minutes walk one way, 20 minutes back. It was possible to use the free bus number 2, but only for those guests who included treatment in the package. … More ▾ The hotel was chosen on the recommendation of the travel agency manager, and as always, she was right. The location is great - far from civilization on the mountain. Walking several times a day to the colonnade with springs did not harm us - 15 minutes walk one way, 20 minutes back. It was possible to use the free bus number 2, but only for those guests who included treatment in the package.
We flew a / c "Russia", everything is clear, without delay. Met, placed in buses, go for about 20 minutes. Host Terma Travel. But... the driver made a little mistake and brought us to the Blue House building. Naturally, no one was waiting for us there, and at 6 am local time, we crawled along the passages with our suitcases to get to our Green House. In the Green House we were quickly issued, given the keys to the room, told how to get to the restaurant and to the nurse. We booked a standard room and got a two-room suite. The situation in the room is more than decent, a small balcony, double-glazed windows, a free safe, the plumbing worked flawlessly, the furniture is new, comfortable, 2 TVs, 2 refrigerators. Separate toilet and bathroom with washbasin, small entrance hall. Wi-fi was excellent in the room, free of charge. Bathrobes and slippers are also provided. So are shampoos, shower gels, body conditioner, cotton swabs, pads and shower caps. Everything is replenished without a reminder.
The restaurant we had was "Melody", or rather there are 2 of them - one is bigger. the other is smaller. difference in working hours. The food is excellent, tasty, high quality, fruit was enough. Despite the cold season and low season, we were given watermelons, pineapples and strawberries. Drinks are free at breakfast only. Near the restaurant there was a supply of mineral water - spring 1 - Geyser - "C".
Our package included 32 treatments per week. After receiving a doctor at the reception, guests receive a "procedure plan". If something does not suit someone, then at an intermediate appointment you can tell the doctor and he will cancel and prescribe something else. You need to come to the procedures 5 minutes before they start, if the guest is late, then the procedure time can be reduced or completely refused.
Nice swimming pool with warm mineral water, jacuzzi, saunas. Towels and sheets are provided.
We took excursions from the host. We went to Prague - 26 euros from the nose and to Nuremberg for 37 euros. Lunch is not included in the tour. The buses are very comfortable. The guides are wonderful. On the eve of the tour, the restaurant ordered a dry ration, which was received at the reception in the morning - a sandwich, 2 apples, a muesli bar and a bottle of water. On Saturday, the restaurant opens at 6 am, you can come to drink coffee and tea and have a light snack before the tour or for those who have an early departure.
In general, if you do not particularly find fault, then everything is fine. But still about the shortcomings, some, in my opinion, significant, I will say.
1. Lack of coolers on the floors. There are no electric kettles in standard and superior rooms, not everyone will drag one with them, and kettles are prohibited. In the evening or early in the morning, drinking tea or just warm boiling water is a problem.
2. There is no clear regulation on the duration of procedures. The staff drives as they want - today the massage of the collar zone lasts 10 minutes, tomorrow 15. And no one really knows how much is allotted.
3. I understand that the FB concept does not include free drinks at dinner and lunch, but can at least ordinary water, without gas, be included in the free package? A bottle of mineral water with a capacity of 0.33 costs 30 kroons - this is about 60 rubles in our rubles. And I don’t need such a volume..... Whoever needs beer-juice-cola will order it anyway.
Well, in general, and all the shortcomings we discovered. With pleasure we will return again to Karlovy Vary and to this hotel.
аватар Chabanova.L
 •  traveled 11 years ago
Rating 8.0
I have already been to Karlovy Vary more than once, I am very pleased with this city and the fact that this time I chose the Sanssusi spa hotel. Many thanks to the director of the tour operator "Alievy" Abbas Aliyev, a real pro in his field, thoroughly knows the specifics of this resort, and indeed of all resorts in the Czech Republic. … More ▾ I have already been to Karlovy Vary more than once, I am very pleased with this city and the fact that this time I chose the Sanssusi spa hotel. Many thanks to the director of the tour operator "Alievy" Abbas Aliyev, a real pro in his field, thoroughly knows the specifics of this resort, and indeed of all resorts in the Czech Republic.
Now about the sanatorium, It is not located in the very center, about three bus stops from Kolonada (the bus runs from the hotel for free). Initially, it was not customary to go for mineral water three times a day, then I got used to it : ) Yes, and after drinking water, it is recommended to move more. The Sanssusi sanatorium itself stands on a hill, from the Colonnade you have to climb the stairs up, for those who find it hard to breathe, this is important. The rooms themselves are good, clean, linen is always fresh, orthopedic mattresses are cleaned daily. The hotel has a small swimming pool with spa area, jacuzzi, sauna. I really liked the food, they always cook delicious food, a good assortment of fruits and vegetables, which is also important during treatment. There are a lot of medical procedures in the hotel, you can change if something does not suit you, or buy something that is not included in the cost of treatment. All in all, I had a great stay at this wonderful resort!
аватар Lkozlova
 •  traveled 11 years ago
Rating 9.0
The hotel is good, the food is simple, but very high quality and tasty, very clean, there are drawbacks: there is no Wifi in the rooms, when you go on an excursion they don’t even give breakfast, although we had all inclusive, they said that if they took it from them in hotel excursion, they would have given. … More ▾ The hotel is good, the food is simple, but very high quality and tasty, very clean, there are drawbacks: there is no Wifi in the rooms, when you go on an excursion they don’t even give breakfast, although we had all inclusive, they said that if they took it from them in hotel excursion, they would have given.
аватар lmclv
 •  traveled 12 years ago
Rating 2.0
If you like to relax to the sounds of repair (for example, a perforator), then you are here. The hotel administration considers it possible to carry out repairs in the high season. And also, for example, you have to buy water for lunch and dinner, while in the next room the Italians are given for free! Spa procedures are all paid, but some cheap physiotherapy is included in the price. … More ▾ If you like to relax to the sounds of repair (for example, a perforator), then you are here.
The hotel administration considers it possible to carry out repairs in the high season.
And also, for example, you have to buy water for lunch and dinner, while in the next room the Italians are given for free!
Spa procedures are all paid, but some cheap physiotherapy is included in the price.
The only good thing is the rooms and the view from the window.
аватар dinastiya-minys
 •  traveled 12 years ago
Rating 6.0
Good afternoon ! We were at the Sanssouci Hotel in July 2012. From Moscow, Russia. 1. Meeting: it was good, we arrived quickly, they helped with luggage. 2. Accommodation: went quickly without delay, there was a fruit plate in the room. 3. Medical procedures: passed clearly, polite attitude of the staff, with the exception of the office where magnets are made (rude attitude). … More ▾ Good afternoon !
We were at the Sanssouci Hotel in July 2012. From Moscow, Russia.
1. Meeting: it was good, we arrived quickly, they helped with luggage.
2. Accommodation: went quickly without delay, there was a fruit plate in the room.
3. Medical procedures: passed clearly, polite attitude of the staff, with the exception of the office where magnets are made (rude attitude).
4. Restaurant: I liked Opera, but there are few dietary dishes on the menu, there is no indication of the number of tables that the doctor recommends. The dishes are mainly Czech cuisine, there are no Russian dishes.
Feature of the restaurant "Opera" is "SHOW KITCHEN". Choose a delicacy from the menu and the chefs will prepare it right in front of you. (this has never been suggested).
Service is good, almost good.
5. Excursions: as everywhere everyone is running, the more you go, the guides miss a lot, interesting information and shorten the tour at their discretion (no one controls them).
6. Cleaning and maintenance: the towels were quickly asked to put more, they put it once in two weeks.
One for the shower, one for the hands, one for the feet, one after the shower.
They asked to put a bed in the room in another room, the place allowed the Deluxe Suite
They put an old cot with broken armor and a collapsed mattress (I'm in shock).
I asked to be replaced, they answered me you didn’t order this service, then I asked to clean and throw away this bed so as not to be dishonored, it was cleaned for three days, I myself took it out into the corridor, it stood there for another two days.
7. Territory: not fully maintained, there are few beautiful green flowers throughout the hotel.
THANK YOU FOR A GOOD HOLIDAY!! !
аватар
 •  traveled 12 years ago
Rating 5.0
The holiday was spoiled due to the fact that the hotel administration was renovating the hotel. The sound of the perforator was carried on all floors all day. (We rested in the high season). At first we were settled directly under the premises being repaired. saved the situation. Sleeping after the procedures was possible only with earplugs and a pillow on your head. … More ▾ The holiday was spoiled due to the fact that the hotel administration was renovating the hotel. The sound of the perforator was carried on all floors all day. (We rested in the high season). At first we were settled directly under the premises being repaired. saved the situation. Sleeping after the procedures was possible only with earplugs and a pillow on your head. Probably, for those who rest for free, it doesn’t matter, but when you save up for such a vacation, it’s a shame. The room, the view from the room is excellent. Service is good. The food is very, very dietary, you have to buy water. At lunch and dinner, no drinks are served at all, only for money. While the Italians in the next room are given water in carafes. Keep in mind that if you buy a full package with treatment, then all relaxation procedures will be paid, Moscow prices.
Review from — vOtpusk.ru
аватар elena_v71
 •  traveled 14 years ago
Rating 9.0
EVERYTHING, EVERYTHING, THE BEST ABOUT VAR. THE HEALTH IS SIMPLY SUPER, ROOMS. GORGEOUS, I TAKEN A SINGLE STANDARD, A ROOM WITH A FOREST VIEW, BALCONY, SILENCE, BIRDS TOTAL PRIVACY. GORGEOUS TREATMENTS, TRY FLOWING RECOMMENDATIONS, SALT CAVE AND MUCH MORE, A POOL, WINDOWS TO THE FLOOR AND GREEN BEHIND THEM, PARADISE. … More ▾ EVERYTHING, EVERYTHING, THE BEST ABOUT VAR. THE HEALTH IS SIMPLY SUPER, ROOMS. GORGEOUS, I TAKEN A SINGLE STANDARD, A ROOM WITH A FOREST VIEW, BALCONY, SILENCE, BIRDS TOTAL PRIVACY. GORGEOUS TREATMENTS, TRY FLOWING RECOMMENDATIONS, SALT CAVE AND MUCH MORE, A POOL, WINDOWS TO THE FLOOR AND GREEN BEHIND THEM, PARADISE. AND THE MOST IMPORTANT DIETARY NUTRITION, WHAT IS NEEDED IN SANATORIUMS. THANK.
ГОРОД ВИД С БАЛКОНА НА СПЕКТАКЛЕ БАР ОТЕЛЯ
аватар
 •  traveled 15 years ago
Rating 9.0
We rested in this hotel in September, bought a tour for 21 days and never regretted it, we were not bored. The hotel is beautiful, located in a picturesque place, away from the hustle and bustle, though not big, but the city, and the fact that you had to go for some water is, on the contrary, good, walking there is a pleasure. … More ▾ We rested in this hotel in September, bought a tour for 21 days and never regretted it, we were not bored. The hotel is beautiful, located in a picturesque place, away from the hustle and bustle, though not big, but the city, and the fact that you had to go for some water is, on the contrary, good, walking there is a pleasure. Very strong management at the hotel, everything is thought out for the comfort of vacationers. Attentive staff, we especially liked the chefs in the kitchen, when they came up with something new for us from the dishes, went out into the hall and were interested in our impressions, prepared an amazingly warm atmosphere in the hotel. We went on an excursion to Prague and Dresden. There is where to take a walk, it seemed that you could not breathe in this wonderful air and did not stop admiring these beauties. They say for sure, this is Peter in miniature. This year we are gathering again, and only in Sansussi. Good luck to all!
Review from — vOtpusk.ru
аватар
 •  traveled 16 years ago
Rating 9.0
already 2 times rested and treated with my husband in this hotel - excellent (if you don’t want to show off), I advise all normal people (with normal ambitions). Food (buffet) - good, service staff sane, swimming pool, free bus travel. Maybe in other hotels somewhere better, but they don’t look for good from good. … More ▾ already 2 times rested and treated with my husband in this hotel - excellent (if you don’t want to show off), I advise all normal people (with normal ambitions). Food (buffet) - good, service staff sane, swimming pool, free bus travel. Maybe in other hotels somewhere better, but they don’t look for good from good. And what is not in the center is even better, because there is nothing special to do, there will be an extra reason to walk to the source for about 15 minutes, by bus 5 minutes.
Review from — vOtpusk.ru
аватар koshka27
 •  traveled 16 years ago
We rested in Sanssouci in October 2008. I really liked the hotel. From the rest were the most positive impressions. At first they doubted, since the hotel is not located near the central colonnade, but a little higher... But when we went through the hotels located in the center, we realized that we had made the right choice. … More ▾ We rested in Sanssouci in October 2008. I really liked the hotel. From the rest were the most positive impressions. At first they doubted, since the hotel is not located near the central colonnade, but a little higher... But when we went through the hotels located in the center, we realized that we had made the right choice. and if we go again, it is to Sanssouci. Unlike small hotels in the center, the Sanssouci hotel is large, has a chic lobby, a large restaurant, good cozy rooms (much better looking live than in the photos of tour operators), and the treatment is excellent - a large selection of procedures, friendly staff. The hotel has the first source (as a rule, the doctor prescribes it in the morning) - it’s convenient, you don’t need to run to the source in the wound, went downstairs, poured some water, drank and for the procedures. By the way, they can start at seven in the morning.
To the source on foot for 15-20 minutes at a quiet pace. You just need to explore all the short trails. You can also take the bus number 2 free of charge upon presentation of the resort card. To the final exactly 5 minutes drive. And you are at the source. Back also by bus to the Sanssouci stop. What about the entrance to the hotel. The bus runs on schedule. Approximately every 20 minutes. Everything is convenient, you can schedule a route to the source in minutes. There is also a bus from the hotel to the source, but I never got on it, I rode a deuce or walked on foot.
What can be said about the procedures... I think they go there for this; I liked that there were no overlays. Never had to wait or see any queue. Everything is well organized for our comfort. It is enough to arrive 5 minutes before the appointed time. The staff is great. Everyone speaks Russian, I have never even had to use my knowledge of English. Everyone is extremely friendly, which is undoubtedly very pleasant.
The treatment takes place partly in the hotel itself on the first floor, and all water procedures in the Mercedes Balneo Center. Go to him for about three minutes through the underpass. The transition from the hotel to the Mercedes is warm, so everyone walks right in bathrobes (they are provided in the room). Mercedes has a swimming pool, sauna, steam room. Admission is free from 7 am to 8 am and from 3 pm to 9 pm on weekdays, and from 10 am to 9 pm on weekends. Between 8 am and 3 pm there is water gymnastics, etc. The only negative is that outsiders are allowed into the pool. The local population goes there for money. Well, I didn’t see more than 10 people there, but it’s still not very pleasant. There is also a solarium (for a fee).
There is no point in talking about procedures. There are many, they are all different. They are prescribed by a doctor. But everything they wanted was assigned to us. If you don’t like something, or you want to try something else, just tell the doctor about it, he will change it. Only it is undesirable to be late for the procedures, they disappear and no one will restore them. They must be canceled or rescheduled at least 5 hours in advance. True, I was late twice, without problems.
The food in the restaurant is good. Buffet. Dietary dishes, very tasty, the choice is not chic, but enough to eat up trying a little of everything... Three meals a day, this is more than enough, because you don’t always have time for these three times... There is also a minus. At lunch and dinner, all drinks including water for a fee.
The rooms are cleaned every day, towels are changed daily, linen every three days. The room has a hairdryer, telephone, TV, Internet access, minibar, safe. The room is not small. The bathroom is possible both separate and combined.
Of the hotel guests, 90% are Russians (as in all Karlovy Vary) and 10% Germans. A lot of people come for the second third time. It's in Sanssouci. We are meeting again next year.
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avatar ya.tanyamaksime
We are flying on February 28 - tell me - do I need to take my papers from the hospital ??? What is better to see and where to go? It is possible to fly to Italy on your own for shopping. Who flies to Karlovy Vary at this time, join us.
11 years ago  •  3 subscribers 2 answers
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Отель Spa Resort Sanssouci расположен в тихой местности курортного города Карловы Вары, всего в 2 км от его центра. Построен в 2009 году компанией Imperial Karlovy Vary Group. Этот отель подойдёт как для семейного отдыха, так и для бизнес-встреч.

Location Отель расположен в 2.6 км от международного аэропорта Карловых Вар.
In a hotel

Закрытый бассейн с подогревом (8,5 х 17 х 1,6м), терраса для загара, сад, место для пикника, 3 ресторана: Charleston (Blue House), Melody (Green House) и Opera (Green House), круглосуточная охрана, охраняемая парковка.

  • restaurant
  • cafe/bar
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Игровая зона в помещении, детские книги, музыка или фильмы.
  • cot
Entertainment and sports Общий лаундж/гостиная с телевизором, прямая трансляция спортивных мероприятий, живая музыка/выступление, временные художественные экспозиции, поле для гольфа (в пределах 3 км).
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • billiards
  • table tennis
  • tennis court
  • gym
  • water activities
  • organization of excursions
Description of rooms

Номерной фонд отеля составляет 337 номеров.

In the rooms

Личная ванная комната и туалет (ванна или душ); фен; сейф; телефон; доступ в Интернет; телевизор со спутниковыми каналами; мини-бар.

The address U Imperiálu 198/11, Карловы Вары, 36001, Чехия.
Phones: +420 353 207 113
FAQ
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в бильярд, настольный теннис, теннис. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле есть водные развлечения. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).