Karlovy Vary

Written: 17 august 2012
Travel time: 16 — 30 july 2012
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 7.0
Food: 7.0
Amenities: 6.0
Good afternoon !
We were at the Sanssouci Hotel in July 2012. From Moscow, Russia.
1. Meeting: it was good, we arrived quickly, they helped with luggage.
2. Accommodation: went quickly without delay, there was a fruit plate in the room.
3. Medical procedures: passed clearly, polite attitude of the staff, with the exception of the office where magnets are made (rude attitude).
4. Restaurant: I liked Opera, but there are few dietary dishes on the menu, there is no indication of the number of tables that the doctor recommends. The dishes are mainly Czech cuisine, there are no Russian dishes.
Feature of the restaurant "Opera" is "SHOW KITCHEN". Choose a delicacy from the menu and the chefs will prepare it right in front of you. (this has never been suggested).
Service is good, almost good.
5. Excursions: as everywhere everyone is running, the more you go, the guides miss a lot, interesting information and shorten the tour at their discretion (no one controls them).

6. Cleaning and maintenance: the towels were quickly asked to put more, they put it once in two weeks.
One for the shower, one for the hands, one for the feet, one after the shower.
They asked to put a bed in the room in another room, the place allowed the Deluxe Suite
They put an old cot with broken armor and a collapsed mattress (I'm in shock).
I asked to be replaced, they answered me you didn’t order this service, then I asked to clean and throw away this bed so as not to be dishonored, it was cleaned for three days, I myself took it out into the corridor, it stood there for another two days.
7. Territory: not fully maintained, there are few beautiful green flowers throughout the hotel.
THANK YOU FOR A GOOD HOLIDAY!! !
Translated automatically from Russian. View original