Очень хороший отель, сложно к чему-то придраться Very good hotel, hard to find something to complain about

In Karlovy Vary we rested for the second time. This time the choice fell on the English Court in the first place because of the combination of price and quality. Of course, I looked through the reviews before that, but I always understood that my impression is my impression, so I didn’t really hope for anything. As a result, as it turned out, I was not mistaken with the choice, I concluded that if most of the reviews are positive, there is a certain amount of truth in this.
The hotel itself is renovated and very decent, at first glance you can’t say that it’s three stars. The rooms (which are not luxury, but cheaper) have not been renovated, but they are clean, well-groomed, without frills.
The food is amazing for a 3 star. I won’t say anything else, everyone has already said so before me.

Personally, I singled out the medical base the most. She thought it over with great intelligence. There are no crowds, there are just enough employees so that everyone has enough and so that they do not stand idle. The procedures are done with high quality, the baths are all shiny, they are washed 10 times a day, the towels are neatly folded in a pile. Where disposable supplies are implied, they give everywhere. Here, many wrote about savings in other hotels on procedures, and so, here I personally did not notice this savings.
Now about the sad. I saw that many wrote similar things, but I'm not too lazy to repeat... Sometimes it's very embarrassing for people. Such a stupid feeling when someone does god knows what, but you are ashamed. Food from breakfast is carried out by some individuals in kilograms. Moreover, all this is done with a very important look “I paid, everyone owes me”. In the elevator, sometimes you hear enough of this from lovers of self-diagnosis, that treatment is not a cure, that the water was prescribed “wrong” and further down the list. During the procedures, I met a woman with a very businesslike look a couple of times, who “just ask for a minute”, given that everyone has a schedule and that there is a sign in Russian on the door in large letters “do not knock, you will definitely be invited”. Of course, not all of them are like that, but unfortunately, such personalities shine very brightly... By the way, I have never heard that any of the staff responded to such behavior in the same way, on the contrary, they calmly and even with a smile tried to explain something, for this respect is separate.
In other words, the hotel is very good (before that, we rested in sour cream vysograd 4 stars, but in many ways this hotel is ahead of the English court, in sour cream, the advantage that there are fewer people). On the other hand, the number of people indicates the popularity of the hotel. If I decide to return to Karlovy Vary after a while, it is very likely that I will choose this hotel again, but maybe I will go in winter, when there are fewer people.