bad service, unfriendly staff, looking into the plate

Written: 20 july 2016
Travel time: 13 — 30 june 2016
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
I liked Cyprus very much, but I do not recommend the Hylatio Tourist Village. Air conditioning is paid 6 euros per day and nowhere was this indicated when booking. The hotel is very hot, stuffy, there are a lot of mosquitoes in the room, and taking into account the paid air conditioning, the ticket becomes much more expensive.
But the main disadvantage of the hotel is the food. With the All Inclusive buffet, only breakfast and dinner, something is piled up, but there is nothing, because everything, frankly, is not tasty. Beef for dinner in some kind of gravy, like in a kindergarten, where a lot of onions float, but there is no actual meat. Breakfast is still tolerable, and there is almost nothing edible for dinner. Lunch is on the menu. A choice of 4 salads (only 2 can really be eaten), and the rest are sandwiches and sandwiches with half-eaten sausage in breakfast, which is also of very poor quality, and spaghetti with minced meat. Everywhere the regime of austerity. The staff, along with the owner of the hotel (they are all from Romania), strictly monitor each guest, looking very intrusively into the plate when you approach the distribution. The owner always sits in the kitchen and watches everyone. Even if it’s all-inclusive, you can’t take drinks for lunch and dinner yourself, you need to wait for the waiter and even order plain water. And God forbid not to leave a tip - next time they will pretend that they do not see you at the table and openly ignore you.
But around the Germans and the British, these waiters directly circle obsequiously and look into the eyes. The staff is unfriendly, with me the wife of the owner of the hotel scolded a Russian boy of 4-5 years old because he dared to cry by the pool and prevented the Germans or Romanians from relaxing.

By the way, all economy class drinks, powdered wine, tap water. Juices are only yuppies.
Cleaning is poor, only taking out the trash. Until I found the maid and said - they didn’t change the towels, the bedding in general and there’s nothing to say.
Beach walk 10 minutes, the sea is clean. In general, I liked only the beach and the territory of the hotel. They have a gardener and everything is very well maintained. The Internet is very weak, even VK did not open.
Conclusion: I do not recommend this hotel. I met other tourists who also lived in other hotels in 3 *, I realized that we were simply unlucky with the choice of the hotel.
Translated automatically from Russian. View original