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The car rental company did not provide a car reservation in advance. How to return money?
We booked a car in advance through "Alamo" in Cyprus, but the company did not provide us with the car that we ordered. They offered a car of the same class, which was with a disk of the left front wheel deformed from impact. They refused to give us another car. The question is how to return an advance payment for a car?
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Answers • 2
Chargeback. But you need to check the terms of the contract / offer, perhaps such a replacement is within the terms of service. At least in all cases when I booked a rental car in advance, it was stated in the conditions that no one guarantees the chosen brand / model whether a car of the same class or higher will be provided.
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answered 4 years ago
