Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
4.0
Cleanliness:
5.0
Food:
5.0
Amenities:
7.0
We chose the hotel based on the photos on the network and on the reviews of tourists. Were sure the best hotel on the coast of Varadero. Last year we had a vacation in Mexico in the RIU chain hotels. I really liked it there! But in Varadero, RIU is represented by one hotel, in the pictures it seemed gray and inexpressive, unlike the Iberostar Laguna Azul. Of course, now I understand my main mistake - I had to go to Cuba as far as Mexico, maybe then we would also admire the wonderful service of the hotel, delicious and varied dishes from restaurants and friendly staff ....But, it happened the other way around. And now, after Mexico (Cancun), I objectively rate a vacation in Cuba in one of the best hotels (the fact that it was recognized as the best by the Tez-Tour guides) at "4-". What I didn't like: 1. The food in the restaurants remained practically unchanged for two weeks, with rare exceptions. 2. The staff is friendly, as long as you don't forget to scatter "cookies" around you (convertible pesos, 1 cookie approx. = 1 euro).
Moreover, the logic is as follows: you came here, so you are a very rich person, and if so, share it! And it started: you approach the cook, who fries scrambled eggs in the morning, order him what to mix into it. He does everything, and next to him lies a paper or metal cookie on the table, like an invitation: do not forget to thank! It's the same when you want to have a smoothie made for you. On the tour, we were told that Cuba has the best coffee! So we are sitting at breakfast in a restaurant, the waiters carry coffee and milk in jugs and offer it with a sweet smile. We decided to try ...God, what did they do to him. The taste is as if a spoonful of instant coffee was stirred in a bucket of water and a glass of milk was added there. This swill, coupled with the service, also involves pulling the cookie. After we refused such a divine morning drink a couple of times, they stopped greeting us and paying attention to us: what's the point, they don't drink "coffee", they don't give cookies ...3.
And the fact that they are all damp and blackened does not bother anyone. Well, they threw it on the floor in the morning. We come from the beach, there are no towels, that is, our damp ones were collected from the floor, but they didn’t hang new ones. We went to swear, as a result, they reported it within two days. This despite the fact that every morning the maid was set aside for $ 1, and she beautifully made our stale bed for us. A separate story about shopping in stores. They fool our brother in black! That is, there comes a moment when you need to go to the store to buy goodies (rum, sweets, etc. ), it doesn’t matter in Varadero or in Havana, it’s all the same. You come to a store where about half of the goods do not have prices, that is, they are not indicated, but are in the head of the saleswoman. Looking at you, in particular that you are a tourist, i. e.
for them, the devil is not Cuban, they consider you to be in violation of all the rules of arithmetic, it is not customary to give checks (it is immediately crumpled by the cashier and into the basket) - and as a result, "get your gold" change and do not complain that it is so expensive. She has a salary of 15 cookies, and the rest is up to you. So I summarize: you need to go to Cuba once, Havana is very interesting! I don't plan to go there a second time. For a simple beach holiday, there are plenty of places with impeccable service. Cubans reacted very positively to Obama's announcement of lifting the blockade. They are waiting for an American tourist. God forbid, maybe the Americans will force them to love the tourist and not replace the service with its visibility.
Valery and Tatiana, December 2014.
Moreover, the logic is as follows: you came here, so you are a very rich person, and if so, share it! And it started: you approach the cook, who fries scrambled eggs in the morning, order him what to mix into it. He does everything, and next to him lies a paper or metal cookie on the table, like an invitation: do not forget to thank! It's the same when you want to have a smoothie made for you. On the tour, we were told that Cuba has the best coffee! So we are sitting at breakfast in a restaurant, the waiters carry coffee and milk in jugs and offer it with a sweet smile. We decided to try ...God, what did they do to him. The taste is as if a spoonful of instant coffee was stirred in a bucket of water and a glass of milk was added there. This swill, coupled with the service, also involves pulling the cookie. After we refused such a divine morning drink a couple of times, they stopped greeting us and paying attention to us: what's the point, they don't drink "coffee", they don't give cookies ...3.
And the fact that they are all damp and blackened does not bother anyone. Well, they threw it on the floor in the morning. We come from the beach, there are no towels, that is, our damp ones were collected from the floor, but they didn’t hang new ones. We went to swear, as a result, they reported it within two days. This despite the fact that every morning the maid was set aside for $ 1, and she beautifully made our stale bed for us. A separate story about shopping in stores. They fool our brother in black! That is, there comes a moment when you need to go to the store to buy goodies (rum, sweets, etc. ), it doesn’t matter in Varadero or in Havana, it’s all the same. You come to a store where about half of the goods do not have prices, that is, they are not indicated, but are in the head of the saleswoman. Looking at you, in particular that you are a tourist, i. e.
for them, the devil is not Cuban, they consider you to be in violation of all the rules of arithmetic, it is not customary to give checks (it is immediately crumpled by the cashier and into the basket) - and as a result, "get your gold" change and do not complain that it is so expensive. She has a salary of 15 cookies, and the rest is up to you. So I summarize: you need to go to Cuba once, Havana is very interesting! I don't plan to go there a second time. For a simple beach holiday, there are plenty of places with impeccable service. Cubans reacted very positively to Obama's announcement of lifting the blockade. They are waiting for an American tourist. God forbid, maybe the Americans will force them to love the tourist and not replace the service with its visibility.
Valery and Tatiana, December 2014.
Translated automatically from Russian. View original
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