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Is the tour operator right, assuring that check-in at 4 am at the hotel is considered a night? And the recalculation most likely does not shine for us. In fact, we lose 1.5 days
Tell me what to do, the first time there is a discrepancy with the tour and in fact I have. The air carrier canceled the flight from 17.40 h. pm at 10.40 am the next day. What the tour operator told me two days before departure about this change, although they owned the information for 3 weeks. The time was announced orally, it was not spelled out in the contract (early booking 3 months in advance). It turns out that we lose 1.5 days, we check in at the hotel around 4 am, we are settled according to the calculations and reviews of tourists earlier than the same flight. discretion. We will not be able to check in earlier than 12 days with a 2.5-year-old baby then. It is unpleasant to realize that the day was taken away + early departure is also a minus. Share your experience on how to be and act correctly. Thanks
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Answers • 5
no way.night counts. The tour operator does not influence the flight schedule of the air carrier. tourists often lose due to flight delays (and they are allowed within 24 hours, as you have written in the contract) from several hours to almost 2 days. If your flight was moved from 17.40 to 10.40, this is within the days allowed by the contract.
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answered 8 years ago
Hello, I heard you, we will gain strength on vacation and try not to think about this small misunderstanding, that is, the tour operator ... I heard from them indifference, and rudeness towards tourists who are simply unlucky with the choice of an operator in the direction. You are a disgrace to such a country like China. I will definitely not fly anywhere else with this company! Let's wait and see on whose side the truth is, but for now we just want to relax.
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answered 8 years ago
Most hotels consider check-in after 12 midnight as a full day.
And how did you calculate the loss of a day and a half, if the flight was postponed by only 17 hours?
And how did you calculate the loss of a day and a half, if the flight was postponed by only 17 hours?
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answered 8 years ago
