Hotel by the sea, nice sandy beach, clean.
We liked the room very much - comfortable and clean.
An ideal holiday for families with children, ours were delighted with the playground, pool and animators.
We really liked the food - we ordered all inclusive, we did not regret it.
1. Rested four of us (2 children) in a room with two bedrooms. The room also has 2 bathrooms (in addition to the shower, one of them also has a bathtub), 2 balconies, a kitchen unit, utensils (knives, forks, spoons, plates, glasses, pots, pans, etc. ), household appliances - kettle, toaster, microwave, coffee maker, washing machine, also ironing board and iron. In the hall-hall there is a sofa (unfolds) and 2 armchairs with a TV and air conditioning. On the balcony there are armchairs, a table and a dryer. The room was cleaned daily, no complaints.
2. I DID NOT LIKE THE FOOD IN THE RESTAURANT, I DON'T LIKE IT - the cuisine is mostly local, there are practically no normal meat dishes. Constantly only 2 types of soup - chicken and some local cold dairy with cucumber. No juices - fruit drinks and lemonades. The coffee machine with boiled water constantly broke down - I had to pour it from the cooler. In general, the restaurant has a certificate for 3! stars.
3. Sun loungers and umbrellas on the beach are PAID incl. for AI. The only difference is the price - for AI it seems - 3 leva, for the rest - 6. Only umbrellas and sun loungers by the pool in the hotel are free. For a beach towel - a deposit of 20 lev, give it to the reception, get a card, change this card from the lifeguard near the pool for a towel, when you return it - in the reverse order. Municipal beach. The person looking after the hotel umbrellas on the beach is lazy, came up and recorded only 2 times. Therefore, the people do not particularly take a steam bath and the inventory is used by anyone, incl. unrelated to the hotel. The beach is dirty, heaps of bulls, people smoke on the spot, not paying attention to the surrounding children. Last year we rested in Anapa - I don’t remember this. A sandy path leads from the hotel to the beach, why it is impossible to make a wooden flooring - a mystery.
4. Taxi to the city - 10 levs, by train from Santa Marina - 2 levs. Maybe I don’t understand something, but in my opinion 50-70 lev is a little expensive for a tour. Ride on a boat (the routes are different - Nessebar, the island of St. Ivan - it is very close, etc. ) is also within these limits, for children - about 50%. From the city port you can take a boat to the beach in front of the hotel for 15 lev.
5. From time to time there is a terrible stench on the territory of the hotel. To the right of the hotel in the reeds is a fetid river, which blocked the exit to the sea, and the whole thing is now going out. When the breeze blows from the side of the river, at least put on a gas mask. Therefore, in rooms overlooking the river, it is better not to open the balcony. Somewhere in the reviews I read about a large number of seagulls shitting on the territory of the hotel - in my opinion, it’s still like our swallows, there are a lot of nests under the roof of the hotel and the glass under them, to put it mildly, is dirty, but the employees apparently don’t really care.
6. The contingent at the hotel is motley, quite a lot of Bulgarians, there were Romanians, Czechs, Ukrainians, British, many compatriots.
7. It is better not to change money at Burgas airport, the exchange rate of the lev to the euro is 1.6. In Sozopol you will find a bank and change at the normal rate.
8. WiFi - only in the hotel lobby. On Wednesday evening there was a concert of a folk ensemble near the pool, but on the eve of the announcement, I didn’t see anything. They say it happens every Wednesday.
9. But in general, a friendly attitude, the absence of a language barrier and the special atmosphere of the old city cover all the negative points.
At the Burgas airport we were met by the representative of SOLVEX-TOUR Emilia. Before boarding the minibus, she didn’t even offer to go to the exchange office and exchange euros for levs, although she knew perfectly well that there was no exchange office in Laguna Beach. The nearest currency exchange turned out to be at the reception of the nearby Santa Marina hotel (the rate is 1.8 lev for 1 euro), but I learned this from the Internet before the trip, the Laguna reception kindly kept silent about this, saying that the nearest exchanger is in Sozopol. We rested for 8 days in a standard double room of the hotel. The room has two beds with bedside tables, a dressing table with a mirror and a chair, an armchair-bed, an LCD TV, a wardrobe, a small refrigerator, a safe, a balcony with a table and two chairs, air conditioning, an ironing board. In the bathroom there is a shower, soap, shampoo, shower gel in this hotel is not issued (take it with you! ). Also in the room there is an electric kettle, two mugs with tea spoons, ashtrays. There are two glass glasses in the bathroom, which can also be used for cold drinks, wine, etc. , if necessary)))))))))). Well cleaned only for a tip. You need to leave it on the bed, they take it in any currency, we even left rubles. Without a tip, new shampoo and soap in the room is unlikely to appear. In general, the water in Sozopol is hard, and if you like your hair shampoo and balm, it’s better to bring your own. The quality of their shampoo, despite the beautiful branded packaging, leaves much to be desired. In general, the room is beautiful, comfortable, very cozy. The territory of the hotel is covered with tropical plants, a large beautiful swimming pool with clean running water, high-quality wooden deck chairs, umbrellas, soft comfortable chairs and sofas with pillows all around. As a result, we can say that they did not stint on the atmosphere of the hotel and its design - everything is expensive, stylish and beautiful, but the service is rather low, although the hotel staff is very friendly, they answer all questions, try to help (although not all). Not everyone knows the Russian language, but they try to understand.
Meals at the hotel. We took accommodation only with breakfast (buffet), which, in principle, turned out to be inedible for my taste - there were no fresh fruits at all (I only saw canned peaches once), yogurts were only draft, sausages and cheese were terrible in quality, there were almost never pastries (creepy underbaked croissants can hardly be called pastries). For lunch and dinner on the buffet (order in advance for money, if it is not included in the package) is almost the same situation. They refuse to cook a la carte (for money !!!!!! ), this can only be achieved by force through the hotel administrator. Delivery to the room will cost 10 leva, the prices are much higher than in the restaurants of Sozopol. The bars on the hotel territory serve only those who have "All Inclusive", other hotel visitors are refused to sell pizza and drinks, even if they are ready and on the counter. In general, there is no food in this hotel. I advise you to go to Sozopol to eat in a cafe, as well as stock up on food in supermarkets (a very good and inexpensive supermarket in the Santa Marina hotel a few minutes walk from Laguna Beach, open from 9 to 20 every day! ) so that you can eat and drink with something for tea, since there is a refrigerator and a kettle in the room. For those who will live in apartments, there is nothing to worry about at all - there is a kitchen there and you can cook everything yourself.
TRANSPORT. Laguna Beach is located 3 km from Sozopol. It is not profitable for two people to travel directly from the hotel - a taxi costs 8 leva. It will be economical only if you are 4 people in the car. It’s easier to walk to the Santa Marina Hotel and take a taxi there for 6 levs per car, i. e. if you are 4 people in the car, then 6 leva can be divided into four. Also, a train runs from Santa Marina every hour for 2 leva per person. A steam locomotive is a type of small open tram on wheels, only without rails. The Sozopol-Burgas bus also runs along the highway. It is generally cheap - 1 lev from Laguna to Sozopol. But I didn't see the timetable anywhere.
SOZOPOL. The old city just enchanted me with its atmosphere! Very quiet, calm, peaceful, especially in the morning, when there are still no crowds of tourists. I will definitely come back here somehow and will live in the Old Town. Eating in the Old Town is also much more pleasant, the service here is much higher than in the New Town. The average bill for two without alcohol (one salad for two, bread, two hot dishes, cola, coffee and tea) is about 30-35 leva. Most of all I liked the scara - grilled dishes (chicken, fish, squid) and squid baked in dough.
TRAVEL COMPANY "SOLVEX-TOUR" I did not like the representative of this travel agency in Bulgaria, Emilia, unpleasant. I tried by hook or by crook to sell excursions, arguing that the weather would still be bad and there was nothing to do on the beach. In fact, everything turned out the opposite - it was hot up to +28. Transfer to the airport was first written on the hotel stand at 14:30, and then moved it to 15:15. Departure was at 18:00. We had just enough time to check in, pack and check in our luggage, and go through passport control. We didn't even make it to the dutik. There was a free trip from a travel agency to Burgas for shopping, but she did not agree with everyone, and as a result, many could not go because of the excursions planned for that day. Excursions all from Burgas i. e. at 6 o'clock in the morning a delivery truck arrives at Laguna and takes you to Burgas, and there you are already transferred to a bus with a guide. We had a tour company "TEMMA" from "Solvex". The excursion to Veliko Tarnovo went without any complaints or problems. The bus is comfortable, the guide is good, the driver is professional. Tourists were really taken care of, nobody was left anywhere.
BURGAS AIRPORT. There is a very small airport in Burgas, the throughput is very low and 2 hours is barely enough to go through everything, in my opinion you need at least 2.5 hours for a smooth passage. But at check-in we were lucky - at my request, an airport employee gave us seats by the window. I can't stand flying in the center of the plane. Bulgarian laws prohibit the export of levs and before departure they must be changed into euros or any other currency. There is an exchanger at the airport next to the packing of luggage, the rate is 1.96 leva to 1 euro. Packing luggage costs 10 leva. It’s easier to buy a roll of cling film at home in advance and pack it yourself at the hotel, at the same time saving time. From my observations of the process of loading luggage onto an airplane, it is really necessary to pack. luggage is thrown at random, bags often open, they can get very dirty. Peaches, grapes, tomatoes were carried in hand luggage to St. Petersburg - they all passed without problems.
I don’t know about anyone, but the bed and towels were changed regularly, there are no complaints. cleaned qualitatively naturally quality improved for a tip, we knew it, so we had no problems with cleaning. Fed great! ! there are no cockroaches as they wrote here in the restaurant!!!!!
A very tasty menu in the grill bar kebab is just a delicious kebab of vegetables. The only problem with it was that the soups are not always tasty, but it depends on the taste (for example, I don’t really like mashed soup) well, there were really small problems with cups for tea, but this didn’t bother us, since there were always one-time cups. With regard to puppies, yes, they were, but I think that this is a problem for vacationers, since the puppies mainly lived on the beach and the children dragged them to the territory of the hotel, and the vacationers fed them, so they settled down near the hotel. In principle, these little things didn’t bother me, they didn’t live in my room. As for currency exchange, yes, there is not in Laguna, but in the city, to which, by the way, every half an hour from the Golden Fish camping there are buses, the price for a ticket is 0.80lev-1lev, and with a different rate, whatever your soul likes. And inappropriately spend money on a taxi or a train from Santa Marina.
By the way, with regard to the cuisine and prices in the Laguna restaurant, we walked around Sozopol and went into the city restaurants and concluded that the cuisine of the Laguna restaurant is no worse and somewhere even better and the prices are even cheaper than in the city.
I can't say anything bad about this hotel, we have only positive impressions and we are planning to go there next year. The sea there is excellent, the beaches are also our Crimea, they are not a match for them in all respects, and the hotel Laguna Beach4 *. This time we were lucky with the tour operator, it was the pacific-travel company, very good work and the prices were pleasantly pleased. Special thanks to the manager Natlie. In general, I was pleased with the attitude towards the client of this company, unlike Albena travel, which is the representative of Bulgaria. Arriving in Laguna, we plunged into the joyful smiles of the staff. They settled us within 30 minutes in a clean, large, comfortable room.
As for currency exchange, yes, there is not in Laguna, but in the city, to which, by the way, every half an hour from the Golden Fish camping there are buses, the price for a ticket is 0.80lev-1lev, and with a different rate, whatever your soul likes. And inappropriately spend money on a taxi or a train from Santa Marina. By the way, with regard to the cuisine and prices in the Laguna restaurant, we walked around Sozopol and went into the city restaurants and concluded that the cuisine of the Laguna restaurant is no worse and somewhere even better and the prices are even cheaper than in the city.
I can't say anything bad about this hotel, we have only positive impressions and we are planning to go there next year. The sea is excellent there, the beaches are also our Crimea, they are no match for them in all respects