Question about hotel Sunny Day Club 3*
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Related question «General issues»
Why does the administration not respond to theft in the hotel?
On September 9, 2012, at 5 am, an outsider entered the hotel room, saw that the child was not sleeping, grabbed the phone from the table and disappeared. The hotel administration does not respond to the incident - "They said it was a joke.
Translated automatically from Russian. View original
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Answers • 9
call the police, say that you will inform the press and that you have already written to the tour operator (I advise you to do the latter)
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answered 12 years ago
You should definitely call the police. They will figure out if this is a joke or a theft. Where were you at 5 am? And why is the number open? It's really something strange.
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answered 12 years ago
The room was just closed, I was sleeping, my granddaughter woke me up and immediately went down to the administrator. And we told the police in the morning, although the representative of the tour company "Tour-Mist" did not advise ..
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answered 12 years ago
if a thief entered a window in a protected area, then the administration is obliged to respond. they are responsible for the safety of your property and your safety during your stay at their hotel. look for cameras around the perimeter, perhaps the penetration was recorded. attract maximum attention to yourself, try to contact the owner of the hotel, press the fact that the child has been psychologically traumatized. and, of course, bother the police, call the tour operator, record all your actions.
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answered 12 years ago
Or maybe it was still open? Well, you never know returned in the evening, went to bed and forgot to check the door. Since anyone can enter the hotel (after all, they don’t know all the residents by sight), he could pull every door, maybe someone forgot to close. We were already down for breakfast and remembered that there was no key in our hands. But upon arrival, we were immediately warned, either take a safe, or we are not responsible for the safety of things.
And then be sure to contact the police. And please tell me what kind of hotel it was??
And then be sure to contact the police. And please tell me what kind of hotel it was??
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answered 12 years ago
I don't understand the behavior of your company. Insist on their participation in this incident, and also contact the agency from your city through which you arrived. Let everyone join. If you know that the room has been closed, then someone has the keys. We need to figure it out. I have never encountered this in Bulgaria, but it happened in Romania. Get everything in writing.
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answered 12 years ago
If it's not a secret, then in which hotel was theft. They did not steal in ours - the Regina hotel. And at the expense of the police, it’s right that they turned. Times in the hotel do not respond.
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answered 12 years ago