Полное разочарование Complete disappointment

The Bleak Sea Hotel does not in any way meet the requirements of 3*, but first things first. We checked into an economy room, there was no curtain in the shower, all the water poured onto the toilet and everything around. After 3 days, at our request, they brought a rag, which we used to regularly wipe (2 times a day) and dry it. Linen, for 20 days of stay - the bed was changed only 1 time, at first they gave 6 towels, then they changed and gave only 3, the floor was also washed and swept every 5-6 days, the air conditioner works, but the blades in it are black, I think no one has used it for a long time didn't clean it.
On their website they say they have a gym, there is one downstairs, but no one lets you in, they say it doesn’t exist, it’s visible only for the owner and his family.
In the hall, on the sofas near the reception, if you raise your head, there are a lot of cobwebs hanging, which due to drafts have become like icicles and are simply hanging 0.5 m down, above the heads of the children who are sitting there using gadgets

In terms of nutrition: half of the platters are stuffed, fatty, it’s impossible to pick them up, breakfasts are all the same, but they don’t have porridge or milk. products, muesli. The bread is very soft, fresh, but there was one time that it had green dots on the pulp - mold, mashed potatoes - disgusting and all in lumps, watery. once even a dart wire from a dish got caught in the puree. If you arrive 30 minutes late (meals are scheduled for 2 hours), all the food is cold, you absolutely cannot take anything with you, not even water and fruit. If the food in the trays runs out, they inform you and replace it with something else. In principle, you won’t go hungry; you can eat porridge with vegetables, casserole and salad.
Coffee - instant Nescafe from a machine that often leaks, they turn it off and do not offer a replacement. If you make a scandal, they will give you a stick of 3 and 1, so we often drank coffee from a machine on the street. Tea - only herbal
Dishes for coffee and tea - disposable glasses!!!
For water and drinks, like Jupi, it’s also disposable. And if you make a remark, they praise their Hotel, showing a sign that it has been awarded 2* and saying that they don’t respect the Bulgarians who try so hard for us! !
They do not provide baked goods, ice cream or sweets; everything must be purchased at the nearest supermarket.
The toilet near the restaurant has a small, disposable soap lying right on the sink, the dryer doesn’t work, there are no towels, so you have to wipe your hands on yourself.
The bartender is pleasant, always answers politely, and pours their local alcohol from 10-22. But carbonated drinks such as cola and sprite often run out
The pool is good, clean, but you may not have time to grab a sun lounger, because there are not enough umbrellas for all the sun loungers, some of the sun loungers are broken. But the sea compensates for everything, it’s warm, clean, the beach is wide, the sand is velvety, the sea is 8 minutes away at a regular pace.
If your child likes to run around the corridors, play with a ball, and show emotion.
when he plays the game, longer than usual, restrictions on sitting on a tablet at the reception - all this is IMPOSSIBLE, it is called that we look after the children poorly and the hotel manager, after several comments, threatens to call the Children's Rights Service and says that they will take our children away
So think carefully before visiting this three-star hotel, but we won't go there next time