Жуткий ужас... Creepy horror...

Disgusting attitude of the staff. Everything is done lazily, reluctantly. There are no bathrobes in the room, reason: "Sorry, out of stock. " And so it is in several neighboring rooms.
In the room - mold in the bathroom in the corners, a broken toilet flush button, the handle of the hair dryer falls off, the closet does not open. Internet - for money, TV - 17", watch with a magnifying glass.
In the evening: "Sorry, the main restaurant is closed - closed for Bulbank's party. " (An important note - the restaurant is located on the second floor, right below the rooms). Well, okay, I didn't really want to. We dine in the wonderful Prespa mehana. We return at 11 pm - in our wing the roar of music is such that the lamps are already trembling and the whole bathroom resonates to the cheerful bass from below. We have families with small children. How to sleep? Calling the front desk doesn't help. Scandals, screams, music subsides by 30 percent. And so almost until one in the morning. Sleep is unrealistic. They refuse to relocate. They're not rude, but they don't do anything either.

SPA center - a small pool, two tiny (no more than 2 people) saunas for some money, and are located almost in the locker rooms. And it turns out that the men go in formation to the women's locker room, look in there, and then into the sauna. It is possible and vice versa.
They proudly mold themselves 5 stars, but I was also in 2 *, where everything is an order of magnitude more decent.
I do not advise anyone. Even just to spend the night and that is not the fact that it will work out.