Everything is good, but the service sucks...

Written: 4 august 2012
Travel time: 15 — 29 july 2012
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 9.0
Food: 4.0
Amenities: 3.0
Three of us went for 2 weeks: a child of 7 years old, mother and grandmother. A wonderful hotel, located in a luxurious location, adjacent to a functioning monastery. Located close to the sea. Near sooo big shopping streets with more than affordable prices!
But what I didn’t like, and I want to write about it, is the service in the restaurant. There are a lot of very young girls who, apparently, do not like their work. It seemed like they were clearing the tables with a favour. Very often I had to look for forks / spoons, because no one was in a hurry to quickly replenish what was in active use. This also extended to the "basins" with food, which were also in no hurry to endure when something was over.
The hotel has children's animation, good girls spend and the kids like them. Our room was cleaned by a wonderful woman named Elena, who every day made cool figures for us from towels and sheets on the bed. We were not particularly lucky with the sea, because only 3 days out of 2 weeks there was a green flag, and all the other days there were high waves, but this still does not detract from the dignity of the sea).

And so, of course, everyone have a good rest and may you be more lucky with the service than us!! !
Translated automatically from Russian. View original