TRAVEL AGENCY REVIEWS TPG ТУРОПЕРАТОР
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Spoiled holiday experience!!! VOUCHER Travel Pro No. TR19088290. After arriving in Antalya, we (two adults and a child) were told that instead of a booked hotel in Kemer, we were going to Alanya ...... To say that it was a shock is to say nothing ... Kemer and Alanya??? You go for one, in the end you get something completely different (travel agency chip) . →
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Bad, do not recommend. Good time of the day. I want to share my experience with this tour operator. 08/10/2018 booked a 3-bed room at the DOMINA CORAL BAY ELISIR 5 * hotel, Sharm el-Sheikh on 09/27/2018 at a travel agency in Kremenchug. Booking number 27098057. The reservation was confirmed to me, I paid an advance payment. The hotel was chosen by me. →
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There was my review back in May. At that time, everything was terrible. But everything was decided, not as we wanted, but the impressions remained the warmest. But now I will think many times whether I need surprises or better paid a little. they settled with a higher star rating, but we didn’t need it. We had a meeting planned with relatives from another country and this vacation cost them a lot because of us. →
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I do not recommend to anyone! A wife with 2 children bought a ticket to Turkey (contract TR27088061), to the hotel "Fortezza Beach Resort", arrived at 5 am, got to the hotel - about 7 am. They were not even allowed into the territory, they said that everything was occupied by some kind of congress of local Turks. Things were practically thrown out of the minibus onto the road, the people themselves were brought to the island to the 3-star "Adakoy" club, where no one fed them, they even refused to give water to the children, they said - no bracelets! Only after the scandal they gave water and allowed The representative of the tour operator appeared only (had a good night's sleep!) at about 11 am, while he did not give any apologies or promises, they say we will solve the issues and blah blah blah. →
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I flew many times on vacation and for work on tours through the tour operator Travel Professional Group. Recommended by friends who have used their services for many years. Never had any obvious problems. Tours are not overpriced. Excursions from guides on the spot are also not much more expensive, especially considering that the difference is precisely their earnings. →
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Flash Tour - Their partner in Egypt is terrible. many guides only sell vouchers and draw money, they announced the postponement of the departure 6 hours in advance! toet were supposed to fly at 14, and the flight was set earlier by 9 o'clock! It's MAU!!! So, the departure was reported at 10 pm, and the check-out from the hotel was at 2 am! →
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Traveled from this company to Egypt. The tour was bought from the travel agency Silpovoyage. There were no problems during the trip, the guide of the meeting side is unobtrusive. →
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They do not return money for a shortened tour !!! Horror I do not recommend !!! Due to the optimization of the flight program, the flight on June 25 was canceled and the tourists were transferred to the return flight on June 24. There is also a return on 26.06, but for 1 night at the hotel, the surcharge will be 30 USD net. Tourists refused to pay extra and flew for 7 nights. →
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Reliable and stress-free →
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I would like to say thank you to all the staff of the wonderful travel agency Travel Professional Group. This is the third time we have contacted them. The first time we took a tour to the Carpathians for a week, and the second time we flew to Bulgaria. The last time it was a holiday in Turkey. Well, every time we are surprised by the thorough work of the tour operator. →
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